Rated 3.8 out of 5 by 134
Rated 5.0 out of 5.0 by makita Comfortable bed and great service.
Good hotel for the price. Food was average but the service staff is exceptional and makes the experience very good. I always stay at the hotel when in the New Hartford area for business.
May 18, 2015
Rated 5.0 out of 5.0 by JimT0561 Comfortable room and great staff.
The room was clean and in good condition. The staff was helpful, professional and friendly.
May 16, 2015
Rated 3.0 out of 5.0 by Cimi Served its purpose
Below standards of most Holiday Inns I have stayed at domestically.
May 3, 2015
Rated 4.0 out of 5.0 by Theresa1228 Great location to Utica College
The hotel is very convenient to Utica College. Our room was very clean and the staff was friendly. We did not eat in the hotel so I cant comment on the restaurant. I wish the beds could be queen size instead of double and the mattress was a bit newer.
April 30, 2015
Rated 5.0 out of 5.0 by MHRRR great service
very comfortable and totally clean and adequate
April 29, 2015
Rated 3.0 out of 5.0 by JSBINDEL Decent hotel in quiet business park
This is a very decent Holiday Inn which is located in an office park. Easy ingress
April 29, 2015
Rated 5.0 out of 5.0 by Sara15401 Unexpected pleasure!
The hotel was quiet, clean, and updated! The bed was firm and comfortable, the pillows were big and soft. The shower had great water pressure, too!
April 27, 2015
Rated 5.0 out of 5.0 by happy customer 1111111 great stay
Clean rooms and common areas, comfortable beds and strong water pressure in the shower. More importantly the staff was very accommodating. I was in the hotel several nights over 3 weeks as I was visiting my ill father in the hospital nearby. everyone was kind and caring.Offering me any help I might need. The restaurant staff remembered me daily and inquired about my father as they brought my coffee each morning. This type of service is rare and I would highly recommend this hotel to anyone staying in the Utica area.
April 16, 2015