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Rated 4.3 out of 5 by 280 reviewers.
Rated 1.0 out of 5.0 by tiny rrundown room and no room upgrade for platinum ambassador The room is tiny, not even up to HIX standard. Barely give any benefits to plantinum ambassador other than two bottle water 20 November 2013
Rated 5.0 out of 5.0 by great service & great location We had a really good stay at the Holiday Inn in Soho, the staff was very friendly and helpfull from the receptionist to the concierge and the maid on our floor. The room was clean , comfortable, and location the perfect for us. 15 November 2013
Rated 4.0 out of 5.0 by Comfortable bed and great staff Bed was very comfortable. Room was very clean. All staff - from the front desk to concierge - were extremely professional and accommodating. I felt very welcomed and important! Excellent location. Plenty to do with great restaurants in the area. Plenty of cabs available on Spring, Canal and Broadway. Room was a bit old and outdated but very clean. Needed earplugs to sleep soundly. Heater/air conditioner was very loud even on low setting. I was on the 6th floor and could hear noise from the street. 13 November 2013
Rated 5.0 out of 5.0 by Above exceptional!!!! Friendly staff.....Great location....couldn't ask for a better experience. The staff was very pleasant, helpful and very accommodating. Marianela, at the front desk, was awesome! She was recommended some great places to visit and dine! I will definitely will return for my next trip to SOHO. 11 November 2013
Rated 4.0 out of 5.0 by Great lace for value Considering the high cost in NYC, this was a very good choice for its price. Great location, just next to a subway station and a citibike point. The room was perfect to my needs but lacks a frigo for a cool drink when back to room. Mattress were ok. Sometimes you could hear far distance the shake from the subway trains, but nothing that would impair my sleep at all. Great place to stay! 10 November 2013
Rated 5.0 out of 5.0 by Great place. Convenient to just about everything. The price first attracted me to this place. First time in NY so didn't know what to expect. It takes quite a bit to walk to anywhere, but this was close enough to most of the little bars that we were looking for. The room was well accommodated and quite comfortable. 07 November 2013
Rated 5.0 out of 5.0 by comfortable , convenience and great service. Staff and housekeeping are excellent. Very comfortable and convenient because subway is just around the corner. Like the location very much. Will come back again. 06 November 2013
Rated 5.0 out of 5.0 by Thank you Holiday Inn - Soho Our very first visit to the great City of New York was an experience to enjoy and remember. From the taxi drive from our disembarkation from our Quebec to New York Cruise to our final and sad farewell 8 nights later we had a fantastic time This was in no small part due to the hospitality and friendliness shown to us by the entire staff at Holiday Inn - Soho - daily life to them was to help make your stay easy and enjoyable. If one wants to feel part of the local life and yet still be on vacation then this is a good hotel to stay - just a step outside the big revolving door and you are there. Good advice from Leonard - one of the Concierge Staff - led us to great dining experiences and tourist advice. Subway travel is easy to negotiate (weekly ticket is advisable) and if you like walking - the whole City is your oyster!! Thank you Holiday Inn - Soho. By the way - please don't miss Central Park - vibrant and so enjoyable. 03 November 2013
Rated 3.0 out of 5.0 by Cheap for Lower Man Cheap stay, you get what you pay for. A place to lay your head for the night 02 November 2013
Rated 5.0 out of 5.0 by Nice room and great staff I travelled to New York on business, and the hotel is in a great location for easy access to the legal center of the city. While in Chinatown, it is only a 10 minute walk to the legal/government part of town and a 20 minute walk to Greenwich Village. The staff were very accommodating for my need for an early check-in and a late check-out. The room was comfortable and clean. All-around a great experience! 31 October 2013
Rated 5.0 out of 5.0 by A bit pricey but everything was really good Lots of good things: clean, attentive employees, fast valet parking, decent coffee in the room, comfortable beds, only one block from N and R subway lines and walkable distance to Soho 29 October 2013
Rated 4.0 out of 5.0 by Great location, easy access Spent two days here over Columbus day weekend. Great location, easy to to grab the subway and hit all the major sites. Breakfast included was a great way to start off the day. Excellent service. 29 October 2013
Rated 5.0 out of 5.0 by Great Location This hotel was centrally located and right by the subway. I enjoyed my stay. The rooms were really expensive but I think most rooms in NYC are. All-in-all I had a great stay. 28 October 2013
Rated 5.0 out of 5.0 by Excellant Sevice This was the third visit to this hotel over several years,Reception staff and concierge staff where commendable.Thank you for making our stay stress free. 26 October 2013
Rated 5.0 out of 5.0 by Wonderful service and comfortable bed. The staff was excellent as they always are. The bed was so comfortable I didn't want to get up. I will stay there again. 25 October 2013
Rated 5.0 out of 5.0 by Great staff Very friendly staff. Great service and excellent location 24 October 2013
Rated 3.0 out of 5.0 by Room is small The space in the room is limited, making it difficult to have a few luggages. The lobby is on the second floor which is somehow inconvenient. The location is good though if you know how to get around via subways, and like Chinese foods. 24 October 2013
Rated 5.0 out of 5.0 by AWESOME We had an awesome stay at the Holiday Inn in the SOHO area around Chinatown. The location is excellent, the service is great and the staff is helpful and welcoming. 21 October 2013
Rated 5.0 out of 5.0 by Great location, friendly staff The staff at this hotel is extremely friendly and welcoming and helpful. They made the stay very pleasant. The location is fabulous. Lots of great food and shopping all around and near most subway lines. I would stay here again. We stayed on a high floor. It was very quiet. 20 October 2013
Rated 4.0 out of 5.0 by Hotel in the heart of SOHO The Holiday Inn New York SOHO is realy situated in the heart of SOHO very close to all the great shopping and dinner areas. The hotel is in the middle of Little Italy, Chinatown and Greenwich Village (walking distance) which was a great experience. 17 October 2013
Rated 3.0 out of 5.0 by Great room. Not so great facilities. The room was a great room in the heart of China Town. The bed was large and comfortable. The room was a decent size for NYC. The water in the building didn't work for multiple hours the first night we arrived and lasted thru the night. The on-demand service on the TV didn't work the second night and the manager on duty said that he would waive the charge for the movie and give us a free movie the following night. The on-demand service didn't work the next night as well. I'm sure that this is not a typical stay experience and we probably got the worst case scenario but for the price and quality of the hotel you expect better. Overall, I'd probably give them another chance in the future. 16 October 2013
Rated 4.0 out of 5.0 by Pleasant Stay Very friendly staff and room bigger than I expected. Great location. 15 October 2013
Rated 5.0 out of 5.0 by a nice place to stay a very nice place to stay at SoHo. friendly staffs, room in very good conditions. 13 October 2013
Rated 5.0 out of 5.0 by Only good surprises I was suprised at seeing an HH close to my clients (Media companies). Very conveniently located, with Subway station right around the corner, and even "close" the JFK upon arrival (Canal Street A is even within walking distance). Large room for Manhattan, little noise, modern furniture, warm welcome at front desk and at breakfast.. All in all a very good time ! Will return. 13 October 2013
Rated 5.0 out of 5.0 by Great service and friendly staff Hotel was better than expected. Rooms were clean, bed was comfortable, staff was very friendly and took care of any issues immediately. Would definitely stay again. 11 October 2013
Rated 5.0 out of 5.0 by Great Service and spacious for nyc the staff was very courteous and very helpfull from check in, valet parking, to check out with Lisa 11 October 2013
Rated 3.0 out of 5.0 by Average Average is best way to describe, the best thing is the location for SOHO. Depending on price - sometimes lower than others, it is a better value. A lttle small and lacks amenities or those that are available are average. Would stay again but likely look for others first and only use if necessary or price is at value rate. 11 October 2013
Rated 4.0 out of 5.0 by Small rooms but great location My fiance and I recently stayed at this property. The rooms were smaller than what we are use to in the midwest but the location was great. It was minutes from the shopping in Soho, short walks to Chinatown, little Italy, East Village, and the tourist attractions (wall st, 9-11 memorial, battery park). The staff was nice and helpful. The bellman was able to get us a driver and they immediately took care of our requests. 10 October 2013
Rated 5.0 out of 5.0 by AMAZING The hotel was great. very clean!! the room was perfect as well! I left my shoes by accident in the room and housekeeping handed them in to housekeeping department and they are mailing them to me this week! GREAT customer service!!! definitely will return. 09 October 2013
Rated 5.0 out of 5.0 by Very nice hotel. Great loaction. Had a great stay. Staff was very helpful especially Lisa, and room was very nice. Great location right in the middle of everything I needed to get too. Service was excelent. 06 October 2013
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