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Rated 3.8 out of 5 by 730 reviewers.
Rated 4.0 out of 5.0 by Comfortable bed and large room! Our stay in NYC was because of a dance competition located elsewhere. We stayed at the Holiday Inn Midtown because of a recommendation by a friend who had stayed here previously. We were happy with the choice, and for the most part quite enjoyed our stay. The pool made it a perfect choice for our trip as we were able to relax and enjoy the pool often! My thoughts are that the staff at this hotel are not customer service driven enough. In the bar I was always ignored by the bartender to the point where I finally brought it to the attention of the GM. The front desk staff did very little to help with the toilet and wifi issues that we experienced right from the start of our stay. The beds were very comfortable, the room was large by New York standards, the location was excellent, but WiFi in the hotel was terrible. Toilet gave us problems the entire stay as well. I would recommend this hotel and I would stay here again, as I feel the positive outweighs the negative. 26 July 2014
Rated 4.0 out of 5.0 by Very worn and tired. This property really presents as much too well worn and not at any usual level for a Holiday Inn. All areas were with a musty odor and led to an uncomfortable feeling. I don't know what the problem is--management, money?? Poor performance for of all places Midtown Manhattan. 24 July 2014
Rated 4.0 out of 5.0 by Descanso El hotel esta bien ubicado y con un buen ambiente, lo recomiendo 23 July 2014
Rated 5.0 out of 5.0 by NYC visit Excellent Holiday Inn. Staff Awesome. Great Pool. Great location 23 July 2014
Rated 2.0 out of 5.0 by Friendly Staff Staff was very helpful and friendly. Hotel mechanics were not great probably due to age of hotel. 23 July 2014
Rated 4.0 out of 5.0 by Nice Property The HI was close to Central Park. You could take the subway to almost anywhere, and it was only a few blocks. Nice, safe and quiet neighborhood. Ate breakfast and 1 dinner in restaurant. It was very good. Needed to move to another room as 1st room the AC did not work, and it was a handicap accessible room, which we did not need. Not sure when the agent checking us in put us in there. They should save those rooms for those that need them. The beds need to be bigger. You can be sticks and a double is still tight for 2 people in 1 bed. There is plenty of room to have 2 queens when more than 2 people in a room. Room was clean and comfortable for what we needed. I would book again. 22 July 2014
Rated 3.0 out of 5.0 by Not too bad; clean & friendly, but VERY POOR wifi Had a nice stay at the New York City-Midtown-57th St. The staff were very helpful and friendly. The hotel also has a very nice pool. The manager is very visible and seems to keep a hand on everything. However, problems regarding proper free Internet in the hotel must be mentioned: the wifi is unreliable and very slow and the only other option is very expensive terminals with internet in the lobby. I found the hotel a bit far from most sites in New York. The closest subway station is quite a walk (I don't mind walking, but would rather save up the energy for central park or another site than this specific part of 57th Street). The rooms are very basic and very dated (they are very clean though). The bar in the lobby is also a bit pricey. Also avoid booking a room close to the ice-maker. 22 July 2014
Rated 4.0 out of 5.0 by To review wifi system provided to guest The wifi system provided is unstable. Experience a few disruptions over my stay in hotel. 21 July 2014
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