Rated 3.8 out of 5 by 730
Rated 4.0 out of 5.0 by barbie118 Comfortable bed and large room!
Our stay in NYC was because of a dance competition located elsewhere. We stayed at the Holiday Inn Midtown because of a recommendation by a friend who had stayed here previously. We were happy with the choice, and for the most part quite enjoyed our stay. The pool made it a perfect choice for our trip as we were able to relax and enjoy the pool often! My thoughts are that the staff at this hotel are not customer service driven enough. In the bar I was always ignored by the bartender to the point where I finally brought it to the attention of the GM. The front desk staff did very little to help with the toilet and wifi issues that we experienced right from the start of our stay. The beds were very comfortable, the room was large by New York standards, the location was excellent, but WiFi in the hotel was terrible. Toilet gave us problems the entire stay as well. I would recommend this hotel and I would stay here again, as I feel the positive outweighs the negative.
26 July 2014
Rated 4.0 out of 5.0 by PIB1 Very worn and tired.
This property really presents as much too well worn and not at any usual level for a Holiday Inn. All areas were with a musty odor and led to an uncomfortable feeling. I don't know what the problem is--management, money?? Poor performance for of all places Midtown Manhattan.
24 July 2014
Rated 4.0 out of 5.0 by Solano Descanso
El hotel esta bien ubicado y con un buen ambiente, lo recomiendo
23 July 2014