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Rated 4.0 out of 5 by 236 reviewers.
Rated 4.0 out of 5.0 Awesome View of Empire State Building My 3 day stay here was most memorable because of the view from the room. I had been to NYC for a vacation with my parents who had been to NYC for the first time and got a room in 22nd floor facing Empire State building what more to ask for... Reception Staff were best, its located 2 streets away from metro station and walkable distance to some important land mark. i have not given 5 star because the room was too small for 4 people and elevator was always busy. 25 August 2014
Rated 5.0 out of 5.0 by Great location and view. Visited NYC for 3rd time, 1st time with kids (12/14yrs) and at this hotel. Location was close to everything. Walk to Empire State, metro, restaurants and parking. Room was neat, clean, and had great view on 24th floor. Staff very nice and helpful. Restaurant was disorganized but food was good. Look forward of visiting again. 19 August 2014
Rated 5.0 out of 5.0 by Great staff This trip was to go to look around colleges in New York for my Daugther 18 August 2014
Rated 5.0 out of 5.0 by Good location and great service. Good place to stay in Manhattan. Almost midtown, near subway stations and good coffe places and markets nearby(The Fairway, for example). Small room, but clean and comfortable. The staff is very helpful and polite. if you get a higher floor, the view is astonishing. In this case, you may wait a bit too long for the elevators. The restaurant on the ground floor is quite good. Good cost/benefit choice in my opinion. 18 August 2014
Rated 5.0 out of 5.0 by Great Stay Wonderful Hotel with fabulous staff and great location. 18 August 2014
Rated 4.0 out of 5.0 by Excellent concierge We enjoyed 2 nights here and would recommend it. Our room was small but very comfortable and clean. The dining room served delicious meals. The concierge service was the highlight of our stay, she knew we were from New Zealand and went out of her way to ensure we were able to see the city pleasantly and safely!! 17 August 2014
Rated 5.0 out of 5.0 by Reasonable Price and Friendly Friendly team, usual sized NYC hotel, clean room and has everything you need 15 August 2014
Rated 2.0 out of 5.0 by Poor service and tiny room This Holiday Inn was a major disappointment. The elevators were extremley slow--at least one additional elevators is needed given the number of rooms the hotel has.The room was very small and the bathroom barely had enough room to sit on the toilet! Closing the door was next to impossible. There was NO safe in the room, and furthermore, the "safe" behind the front desk basically was designed to hold a passport, credit card, etc but not an iPad or laptop. The clerk recommended I leave the "do not disturb" sign on my door for my entire stay so that housekeeping would not enter. This approach was designed to protect my valuables. Admittedly, my valuables remained secure but my room was not serviced so my bed remained unmade and the bathroom was not cleaned! Not an ideal approach for a guest. 14 August 2014
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