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Rated 4.3 out of 5 by 425 reviewers.
Rated 4.0 out of 5.0 by bellman was great thank him it was a pleasent stay for my 1st time in new york 13 May 2014
Rated 1.0 out of 5.0 by Prefer other locations Outdated hotel, very noisy, quality of the rooms and beds is poor, is not clean. If you can, stay away from it. 13 May 2014
Rated 4.0 out of 5.0 by Not Bad Property was convenient and clean. Room was tiny (to be expected in NYC) but comfortable, TV was small, bathroom was small. The breakfast buffet was expensive. Friendly and helpful staff. 13 May 2014
Rated 5.0 out of 5.0 by Service is excellent Service is excellent. They go out of their way to make sure you're satisfied. However, I would recommend staying on the higher floors. On the lower levels you can hear the subway rumbling. 09 May 2014
Rated 5.0 out of 5.0 by A great home base for exploring downtown NYC The Holiday Inn New York - Soho is a nice, clean, affordable hotel perfectly located to explore China Town, Little Italy, Soho, Greenwich Village, and the East Village - not to mention easily accessible by subway to the Guggenheim and Metropolitan Art Museums on the Upper East Side, the Cloisters on the Upper West and Yankee Stadium in the Bronx - all of which we did in less than three days! Be sure to ask the front desk about restaurant recommendations - they gave us great options for Little Italy and meal we're still savoring. 06 May 2014
Rated 4.0 out of 5.0 by Good service Nice staff. Room and bed was fine but quite a lot of noise from elevator/corridor. Breakfast and restaurant was good. Didn't have to wait long for service. The view from room was not nice as well as hotel surroundings. 06 May 2014
Rated 5.0 out of 5.0 by Love this hotel Walking distance to Little Italy, Chinatown, the Village and two subway stops. Great hotel, been there more than once. 05 May 2014
Rated 3.0 out of 5.0 by Not what I paid for. Pre-paid for a King Room with a view and found out after I was checked in and in my room that I wasn't given that room type. I had to contact the Front Desk only to find out the room I paid for was unavailable and was offered a breakfast as compensation. When I pushed I found out that the price difference between the room I received and the room I paid for was $30 /night! After more pushing I got a refund. I was just very disappointed with the room I received, it wasn't what I paid for or what I was expecting. And very disappointed with the lack of transparency by the hotel and the Front Desk. Otherwise the room was very clean, the rest of the staff seemed very friendly. 04 May 2014
Rated 4.0 out of 5.0 by Friendly staff. Clean, comfortable rooms The hotel's location was great. Very accessible to all things hip in Soho and the Village. Beds were clean and crisp. Hotel staff very helpful and friendly. Would stay here again for sure. 01 May 2014
Rated 5.0 out of 5.0 by Great Staff and Nice Room Staff is the selling point. They were always helpful and pleasant. The bed was comfortable, the room was crowded with the two beds, but we managed. Another chair would have helped, the bathroom was roomy and well supplied, Good location for our Brooklyn/Soho family wedding. 01 May 2014
Rated 5.0 out of 5.0 by Great Hotel, Excellent Staff Loved this hotel and the staff was great. Location was very good for SOHO walking and subway access. Staff really came to my rescue during a tough time in the city. I will def stay here again! Subway noise was no issue on the 11th floor. 29 April 2014
Rated 5.0 out of 5.0 by SUPER Staff & Great Subway Access Granted this is not the newest flashiest IHG property in NYC but I had a great stay here. Subway noise was not an issue on the 11th floor. Bed was comfortable, bathroom was fine and the staff were amazing. I had a HUGE crisis while there and they went out of their way to take care of things and help me get the information I needed. I was so impressed by the staff I changed my whole opinion of the slightly dated interior. Being able to get right on several major subway lines right outside was also nice. It is more in Chinatown than SOHO, but it's right on the border so it's just a couple of streets over from the main SOHO shopping scene. I will definitely be back! 29 April 2014
Rated 5.0 out of 5.0 by Great stay! Loved the location. The staff took very good care of us from extra towels to shuttle service to airport. 27 April 2014
Rated 5.0 out of 5.0 by Everything you need to be comfortable I only have good things to say about the Holiday Inn Soho. The hotel staff was friendly and helpful and responded to any requests promptly. The hotel was clean; the room had good light; the location was perfect with a cute French bistro down the street, Chinatown, Soho bars and restaurants, Little Italy all walkable, and subway nearby. Because of the central location, we were able to sightsee in the daytime, rest a bit in the afternoon at the hotel and then go out for the evening. It is only a $20 taxi ride to Manhattan so even if you are dressed up and want to take a car back from Lincoln Centre, no biggie. I loved every minute. 24 April 2014
Rated 5.0 out of 5.0 by Nice stay for NYU visit Stayed for 2 nights for daughter's visit to NYU campus. Arrived before noon, and bags held until we checked in later in the evening. Was recognized as Platinum member and provided goodie bag. Good location for subway access, only 1 block away. No issues with stay or room. 22 April 2014
Rated 2.0 out of 5.0 by Rooms did not meet expectations Received rooms on smoking floors. Bed sheets and pillows are old and not clean enough. 22 April 2014
Rated 5.0 out of 5.0 by overall experience this was our third stay and as usual we found the location very handy. The staff very helpful with Lisa on the front staff particularly good 16 April 2014
Rated 5.0 out of 5.0 by Brava Marinella! Our sincere thanks to Marinella and her staff for a wonderful stay in New York. Her generosity of spirit shows in how gracious her front desk staff is and in the friendly and efficient service provided by the bell staff. We look forward to staying at the HI-Soho whenever we visit our daughter at NYU. 15 April 2014
Rated 4.0 out of 5.0 by Great service Staff was excellent, great location to visit the city 14 April 2014
Rated 4.0 out of 5.0 by overall good hotel in good location everything i try at this hotel worked fine, good staff assisting with anything needed, and the price is nice at this area of new york 12 April 2014
Rated 5.0 out of 5.0 by The Staff/Location make this hotel a great choice! "EXCELLENT STAFF". Very helpful from the time we pulled up to the front doors. Very efficient at helping us get our belongings to room. At time of booking, we chose to add the parking to our pkg. since we had planned on walking everywhere, even to Times Square...although after spending the day there....the cab was well needed to get back to room! We did not see our vehicle until the end of visit(which they accommodated us with a 2 hr late check out!) when we called for it 30 min in advance & the staff notified us in a timely manner when it was at the front doors. We stayed on 14th floor(city view)-nice room, very clean. I had read about the subway running under hotel & was concerned about noise, but after staying here, I will say that, in my opinion, noise from subway is not a problem at this hotel, as the reservationist had confirmed...not even on lower levels of hotel. This hotel was great all round, no concerns whatsoever.....enjoyed every minute of our stay here in the "HEART OF SOHO" 10 April 2014
Rated 4.0 out of 5.0 Staff provided grat service, Clean and efficent I was there with my daughter for her college orientation and we were able to get easily and conveniently. The staff was patient and thorough. 09 April 2014
Rated 4.0 out of 5.0 by good location location good to subway system and lower Manhattan, close to chinatown for good food and shopping 08 April 2014
Rated 4.0 out of 5.0 by Great Location and Staff The Holiday Inn SOHO is walking distance to many downtown or midtown attractions. It's also located one block from the subway, so getting around NYC is easy. 07 April 2014
Rated 5.0 out of 5.0 by Holiday Inn New York Soho Excellent hotel. Excellent Staff. Easy to find in NYC if you are driving. One of the nicest and most accommodating hotels I have ever stayed at in NYC. Just delightful. Lisa at the front desk was excellent as always are the valets. 06 April 2014
Rated 5.0 out of 5.0 by Convenience to Chinatown Nice to be close to Chinatown and Little Italy where you can savor all of the various cuisines. 05 April 2014
Rated 5.0 out of 5.0 by Great NYC stay in SoHo/Chinatown The staff was friendly and efficient, the room was clean, comfy and roomy (by NYC standards), and the location is handy near multiple key subway lines. Makes a good home base when visiting Manhattan for fun or business. 31 March 2014
Rated 5.0 out of 5.0 by Great bed, cozy room Happily settled into a cozy, dark, king-sized bed/room with all amenities. Staff friendly and location ideal for us. Perfect stroll to Little Italy or chinatown. 31 March 2014
Rated 5.0 out of 5.0 by Friendly Staff, Clean Rooms The room is small, yet reasonable for NYC. The subway station is just steps away. The room was very clean and the staff was friendly. 29 March 2014
Rated 5.0 out of 5.0 by Thank you The hotel was excellent and the staff were very helpful. The bed was very very comfortable and everything went smoothly. We would be glad to stay there again. 29 March 2014
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