Rated 3.8 out of 5 by 776
Rated 5.0 out of 5.0 by traveling moma Great location and wonderful hotel!
We stayed 3 nights. No problems of any kind! Staff was great and hotel was comfortable and quiet. Husband used the fitness area with no complaints. Easy walking to many things. About 6 or 7 blocks from Broadway and Times Square. Many restaurants close. Used the hotel taxi back to airport. $45 vs $41 in yellow taxi but a much more comfortable ride! No complaints at all! Great stay!!!
25 August 2014
Rated 3.0 out of 5.0 by lrt28 room was very unremarkable
this hotel was a non-smoking but my room smelled like stale smoke. I did advise the front desk of same and they did offer to refresh the or change my room. As I noted before that I was quite handi-capped and it would have been a chore to move. hotel could make a better effort in refreshing rooms.
25 August 2014
Rated 5.0 out of 5.0 by murre278 Hotel constantly improving
In addition to a great location and extremely friendly and helpful staff, this property seems to be constantly improving. My wife and I stay here twice a year and each time something good has been added Just now (August 2014) the ground floor areas have all received new carpeting, and room safes have been installed in the South (B) Tower rooms, and are planned for the North Tower rooms possibly as soon as the end of the year. The rooms are good-sized, and the bathrooms have plenty of sink shelf room for toiletries of two people, something sadly lacking in many higher-priced hotels.
24 August 2014