Rated 4.2 out of 5 by 450
Rated 5.0 out of 5.0 by GC1220 Friendly Welcome
Exceptional front desk staff made early check in -bag storage easy. Very welcoming after a long drive.
The room was clean and comfortable, bathroom spotless
May 1, 2015
Rated 5.0 out of 5.0 by mike0415 short stay
overall very pleased. I would recommend it. have a nice day
April 29, 2015
Rated 5.0 out of 5.0 by Tessie1940 Excellent service. Very good breakfast.
When I arrived I was negatively impacted because there were many, too many garbage bags. During the rest of the stay there was no garbage but many containers could be seen all the time.
The room I was assigned had a very ugly sight. I went back to the reception and they changed the room for one on the 23 floor which had a much nicer view.
Service was very good at all times.
April 27, 2015
Rated 5.0 out of 5.0 by SLShelton Great location and comfortable bed
We appreciate the location of this hotel. It is within walking distance of Penn Station and many shopping opportunities. The lobby personnel are friendly and helpful. The bathrooms are clean.
April 27, 2015
Rated 5.0 out of 5.0 by 347SisterLULU Good Job, eh!
When we walked up to the hotel, I was so happy to see the front hang-over that said "HOLIDAY INN" lite up in green. I recognized it from the picture on the internet so I right away felt good we'd found the right place. Also the lady I booked with who was in the Philippines (I think) was wonderful, she really made me want to book; and I could clearly understand her.
The only things I didn't like was the quality of the shampoo and conditioner, so I was very glad I packed some travel bottles with me. There should have been 2 bars of soap, 1 for the sink and 1 for the shower. And the towels weren't the newest looking but just okay. I was pleased the pillows weren't gigantic like some hotels I've been in, they were of appropriate size. The staff member in the hallway was friendly when I said hello, he smiled back. The staff at the front desk were professional and helpful and considering the location we got good value for our money. My brother and I had to share a king bed because there were no double beds left but he was excited over the city view being on the 20th floor so it turned out well I guess.
April 24, 2015
Rated 4.0 out of 5.0 by yaichi An evening in New York
Hotel staff were very accommodating similar to my experience with other Holiday Inn hotels.
Internet was a bit slow though.
April 23, 2015
Rated 1.0 out of 5.0 by bj85 Not good for the business traveler
The internet is so slow that it is useless to try and use it.
April 20, 2015