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Rated 4.2 out of 5 by 228 reviewers.
Rated 5.0 out of 5.0 Ijaina was very nice to me and my family. Ijaina has very great customer service skills she was able to answer every question my family and I had to ask! My son has autism and she was even able to make him smile and that really made us happy. I will recomend this property to eveyone I know who is traveling!! It was very plesant staying here everything was Perfect food,room and staff! Thanks again for everything!!! 17 July 2014
Rated 5.0 out of 5.0 by Excellent Hotel Staff The staff is amazing. Every member of the staff was kind, friendly and made our stay wonderful from the Front Office Manager, Gerald, to the other front office staff to the shuttle drivers to the maintenance/repairman to the restaurant staff. We wound up at this hotel under unpleasant circumstances (our flight on the way to a vacation was delayed causing a 3 day layover in Newark.) The wonderful experience at this Holiday Inn completely made up for the travel inconvenience. We were traveling with two 2 year olds and the staff consistently went well beyond necessary to accommodate us and make our experience great. I travel frequently for work and this is one of the best hotel experiences I have ever had. 17 July 2014
Rated 4.0 out of 5.0 by JJ It is ok to stay here but the location is not easy to find by driving. We could not find the location by GPS or ... It is only easy to get there by the shuttle bus... 16 July 2014
Rated 5.0 out of 5.0 by Good Visit to Newark - if a bit damp The room was good, clean and comfortable - lots of hot water -all things that I need for my business travel. However, at wait staff at breakfast knocked over the vase on the table and I was soaked from waist to knees. She was very apologetic, but she had nothing in the way of solution to my problem: I had a business meeting in an hour. I got my room key back, ironed and blow dried everything dry and got breakfast done before my ride arrived. All of that was an accident and stuff happens: what shouldn't have happened was the automatic 15% gratuity added to my bill. 14 July 2014
Rated 5.0 out of 5.0 by Great Place The staff are what makes this hotel excellent in my view. They are ALL friendly and professional. The hotel over all is what I have come to expect from Holiday Inn. 08 July 2014
Rated 5.0 out of 5.0 by Great for a late night airport stay Filled the bill...came in on a late night flight and needed a place to crash. This met that need well. 12PM checkout the next day especially helpful and staff were very attentive. Main drawback is location -- good because it is right near the airport, but nothing around if, like me, you are without a car. 08 July 2014
Rated 4.0 out of 5.0 by Decent place to stay I'd say this was conveniently located to the Newark airport, but because of all of the construction, it was a hassle to get here (thank God for GPS). Whatever you do, don't miss the turn into the hotel parking lot. 01 July 2014
Rated 4.0 out of 5.0 by Bill The lady in the reception, promised to send me the bill by email, but she did not ?? Now what ? 24 June 2014
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