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Rated 4.4 out of 5 by 179 reviewers.
Rated 5.0 out of 5.0 by This would always be my first choice hotel when staying in Newcastle We have stayed in this Hotel several times when we visit Newcastle and have always had a lovely room and the staff in reception are first class. The Holiday Inn on Jesmond Road would always be our first choice when we are in Necastle and the few times that we have had to book in anywhere else we have always been disappointed. Thank you for another great weekend and we look forward to our next stay. 16 October 2014
Rated 5.0 out of 5.0 by Excellent Hotel Thoroughly enjoyed our stay. The room was superb with excellent en-suite. Well recommended and as good as some So called high class hotels I have stayed at. 16 October 2014
Rated 4.0 out of 5.0 by good stay Room very pleasant -bed comfortable and room well appointed. Had a really good night's sleep. Evening meal in Italian restaurant in hotel was very enjoyable though with restaurant being full service was a little slow. Breakfast was fine - good choice & variety on offer. Service was efficient and friendly. One note of disappointment was that the carpets had not been hoovered sufficient well for there was traces of food on it from the previous days evening meals. 10 October 2014
Rated 3.0 out of 5.0 by Was the bed a spare? Hotel as expected really but what a poor mattress. I don't know whether there had been a problem with the bed but the one in the room was poor; so poor in fact it spoilt the stay even though the Holiday Inn have added some nice complimentary touches. 09 October 2014
Rated 5.0 out of 5.0 by Friendly staff and a great car park Newcastle is a pain to park in and as this hotel has a free car park and is within a 10 minute walk of the town centre so it has a lot to offer. Coupled with that the staff are very helpful and the rooms are comfy. Only problem is some of the rooms have chocolate coloured shades which are useless if you want to be able to read a book. 30 September 2014
Rated 4.0 out of 5.0 by Near to Metro and spacious room Stayed 4 nights there while helping my daughter to settle-in in Newcastle U. The Metro is a 5mins walk which is great as the nearest shops or restaurants are 15mins walk away. The hotel is clean and appear to be relatively new. The housekeeping was not thorough in replenishing all the amenities. In the mornings, there was a lot of noise (doors banging, luggage being dread along the corridor, sounds like beds being lifted??!....) We would come back again when we visit our daughter next year mainly for the location and the good size room. 25 September 2014
Rated 1.0 out of 5.0 by Not Recommended Being an ihg member for four years, this the worest holiday inn i have been ever. 19 September 2014
Rated 3.0 out of 5.0 by Not expecting a night club at the Hotel! I arrived to a club night in full swing. I had about 2 hours prep work to get though for the morning so was offered a room in the quiet part of the Hotel - it wasn't. To add to this I was awoken several times during the night due to noise from an air vent and pipes. Breakfast looked good but was VERY bland and as a coffee drinker who enjoys a morning pot - there was no individual coffee pots on the table - just luke warm top ups. Staff were pleasant enough. So, all in all for what was on offer it was pretty expensive and I have stayed in much better for less. I will look elsewhere the next time I stay in Newcastle. 17 September 2014
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