Rated 4.3 out of 5 by 183
Rated 5.0 out of 5.0 by sengab Enjoyable stay
Only stayed for one night but staff were very helpful and efficient.Had a bar meal which was excellent, Bar staff very competent and friendly.
12 June 2014
Rated 2.0 out of 5.0 by RachelManchester Noisy
I stayed at the Holiday Inn Jesmond last weekend whilst visiting friends in Newcastle. The hotel itself is modern and we were really impressed with the room quality for the price. The only problem with the hotel was the noise! I am 6 months pregnant and we realised on the first night that our room was directly above the bar. The music was loud in the room and continued until 11:30pm, which although not especially late does not really fit with a relaxing weekend away. We then had a good nights sleep until 7am on Saturday morning when there had clearly been a problem with the breakfast delivery for the room next door to ours, as staff and the residents of the next room had a very loud conversation about the problems with the delivery. On Saturday night we had the same problem with the music, although this time it continued until after 12:30.
I complained to hotel stuff (who were very pleasant) and have since had a generic email from the manager apologising for the inconvenience, but overall the noise did impact on the weekend.
This is a nice hotel in a great location, but just avoid being given a room over the bar!
12 June 2014
Rated 5.0 out of 5.0 by DRAMA QUEEN A PLACE TO CHILL
Always stay here when visiting relatives wouldn't stay anywhere else.
We like the style of the Hotel inside and out.
There's always something going on,a wedding,tribute bands and there is a lovely atmosphere at Christmas time.
We even have the same room every time we stay.
Its a YES from us AAA
10 June 2014
Rated 4.0 out of 5.0 by NB1957 Great evening meal
From stepping in off a busy road it is a refreshingly quiet atmosphere. Quick, easy check in and comfortable room. Note the front rooms are a bit noisy with traffic from quite early in the morning. . The restaurant was excellent - good food, service (especially stuart) and reasonable price. The bar was well stocked and 2 for 1 cocktails are a bonus.
Only criticism is breakfast. At peak times, many items were slow to replenish and if you didn't want a Full English, the choice was somewhat limited.
09 June 2014
Rated 4.0 out of 5.0 by Prof122 good service comfortable room expensive restaurant
The staff were attentive and friendly, the room was comfortable good shower. The food in the restaurant was good but expensive.
08 June 2014
Rated 4.0 out of 5.0 by Chris763 Pleasantly surprised
Very nice hotel, spacious rooms, good food and very friendly staff
06 June 2014
Rated 5.0 out of 5.0 by team bears huge bed, very clean & modern!
Would recommend Holiday inn in Jesmond to everyone! So modern, clean, comfortable, staff are brilliant, we paid slightly more (£5) for a bigger room when we booked threw expedia- well worth it- super kingsize bed- wow! amazing! free slippers! Bathroom gorgeous! lights in the wardrobe- brilliant! mini bar with free orange juice, water, kitkats- happy days! good free car parking. Taxi to st james on a sat night was a bargain £3.60. Good checking inn (2pm) & checking out (12noon) times, couldn't fault it, will defo be going again! :-)
04 June 2014
Rated 5.0 out of 5.0 by MARS2005 Holiday inn Jesmond
A very good hotel good location with on- site parking and a decent breakfast offering. Nothing to fault
03 June 2014
Rated 5.0 out of 5.0 by jocol comfortable bed and great service
Excellent stay good value for money
will come again within two months I should think.
quiet rooms even though hotel is on a busy main road?
03 June 2014
Rated 5.0 out of 5.0 by MandyW Another lovely staff in Jesmond
This is the third time we have stayed here and we are always delighted with the friendliness of staff, the level of service and cleanliness of rooms.
Thoroughly recommend this hotel for its situation and helpful staff.
01 June 2014
Rated 5.0 out of 5.0 by Stone man Great hotel exceptional staff
Great place. Modern hotel .Staff couldn't have been nicer from. Reception to maids . Bar staff . Waiters . Will definitely be back. Take a bow ....
29 May 2014
Rated 5.0 out of 5.0 by customer16 Great Experience
I have stayed at this location several times. It has been wonderful experience without any issues. The staff are very friendly and extend to make your stay as comfortable as possible. The attached Italian restaurant is an added bonus. The food is excellent.
18 May 2014
Rated 4.0 out of 5.0 by Hixxy76 Good Nights sleep and comfortable room and shower
Great bar with comfy sofas and excellent range of drinks . Rooms were comfortable and well decorated . Efficient chek in and check out . Would stay again , Good free parking .
09 May 2014
Rated 4.0 out of 5.0 by LozzaDCozza Clean comfortable room, staff friendly
Stayed in this hotel to enable us to visit our son. Our flight was delayed and we didn't get to the hotel until almost midnight, but the staff were warm and welcoming. A nice touch to the room, not only having tea, coffee, hot chocolate and biscuits, but also had carton of juice, bottle of water and a kitkat each. The room was well serviced each day.
06 May 2014
Rated 2.0 out of 5.0 by Jane T66 Not as good as it was
We have stayed here a number of times but it is not as good as it was. Platinum status not acknowledged and no upgrade.
The breakfast is always fantastic however the accommodation is deteriorating each time we stay. The curtains were stained and trailing along the floor. The header tape on one curtain was hanging low as it wasn't fixed to the track for the last few inches. There was no body lotion. The information cards in the room were tatty and stained.
The location is really convenient and quiet and the breakfast great however the rooms just aren't being maintained properly.
23 April 2014
Rated 5.0 out of 5.0 by Geezy10 Birthday Weekend
I booked this Holiday Inn in Newcastle Jesmond to celebrate my birthday with my friends.
I need to admit, we weren't really fussed where we were staying because we were only using the hotel as somewhere to sleep.
However, I would like to recommend this hotel as the perfect place to stay if you visit Newcastle.
It is located within 2 miles of Newcastle Central Station, the price is fairly reasonable, and the quality of the rooms are excellent.
The staff where very friendly, helped me without any issues. The bedroom was very clean, the bed itself was very comfortable. The room was very spacious and the bathroom was a fairly big size as well.
All in all it was one of my most enjoyable hotel experiences of recent.
04 April 2014
Rated 4.0 out of 5.0 by Donnam1973 Great location and great staff & service
Hotel of choice when I stay in Newcastle for business
29 March 2014
Rated 5.0 out of 5.0 by Daveh2205 Excellent night's stay, quiet and good breakfast
Excellent if only all Holiday Inns could be as good as this.
24 March 2014
Rated 4.0 out of 5.0 by RMCharlie Very good stay
Stayed here for one night visiting relatives. Check in was welcoming and the room very comfortable and well equipped.
We ate in the restaurant in the evening and in the morning for breakfast. Both meals were very good with excellent service .
Would definitely stay here again.
24 March 2014
Rated 5.0 out of 5.0 by Fuzzyrabbit Another great stay
We regularly go to the theatre in Newcastle and the Holiday Inn Jesmond is very well located for that; add to that very stylish décor and friendly and helpful staff (and what must be the best pizza we have!) - it all adds up to a great place to stay. We will be back (again)!
20 March 2014
Rated 4.0 out of 5.0 by The weekenders Good Weekend Break
We visited this hotel after staying there two years ago. The location is nice and handy for the metro. Staff were attentive and made us feel welcome. Clean room with everything we needed.
13 March 2014
Rated 5.0 out of 5.0 by Karen&Ray Comfortable bed and great service
We had a fantastic experience last Saturday night. Comfortable bed, thick duvet and a very clean room. Very quiet and a great breakfast the next morning.
12 March 2014
Rated 4.0 out of 5.0 by Robin 1001 Another good visit
Although not the cheapest hotel in the area, the Holiday Inn continues to meet our expectations. Rooms are clean and tidy. We even got the air conditioning working right this time. Restaurant and bar facilities are very good. The only problem is the poor selection of proper beer. Staff are helpful.
The hotel is conveniently located close to a metro station and car parking is currently free. Highly recommended.
09 March 2014
Rated 5.0 out of 5.0 by PearlHN Lovely.
REALLY REALLY ENJOYED my stay. Thank you.
Breakfast was lovely but did not enjoy the room.service meal atall.
07 March 2014
Rated 5.0 out of 5.0 by Brynnie Comfortable and treated well
Very kind, polite and helpful staff.. Food and drink reasonably priced and tastes great! Rooms very clean and comfortable.. Easy Access to surrounding attractions.. Very laid back environment.. Recommend to anyone of any age !! Lovely hotel!
26 February 2014
Rated 4.0 out of 5.0 by oscart Great Bed!
Good location if arriving by train - just a couple of minutes from Jesmond Metro station. Receptionist very helpful and gave us choice of double room on top floor, or exec room on 2nd floor. Couldn't resist the super king bed, even though the room was near the lift. I had asked for a room at the back of the hotel, as the rooms at the front are right on the busy road. Good blackout curtains and extremely comfy bed aided a very good night's sleep. Bathroom was quite small, but everything in good working order and a good shower.
Didn't have evening meal at hotel. Breakfast was pretty average. Plenty of choice, but as there were not many guests in (midweek) the cooked food was not very hot and the eggs had been stood too long (however, I guess if I had asked they may have cooked me some fresh ones). There was no menu on the table, but I presume if I had asked there would have been other choices.
Would definitely stay again. Easy access to city and you can purchase a Day Rover which allows for travel as far as the coast. Enjoyed a pleasant day in Tynemouth.
25 February 2014
Rated 3.0 out of 5.0 by Lommis Could have been better
Check in was slow and we were misdirected to our room. The room itself was difficult to access with heavy luggage down 2 half flights of stairs.
The room was very dark and poorly lit and lacked a full length mirror. The bathroom had no light to illuminate the mirror.
The breakfast. Selection was poor in comparison with other HI hotels and the staff seemed reluctant to break away from their conversations to clear tables and refill coffee cups.
It wasn't a bad stay but with a little more attention to details it could have been better.
21 February 2014
Rated 5.0 out of 5.0 by bertifi great room and service
Stayed for just one night in executive room( 132).quiet room at back. Clean and large room with complimentary juice/ water etc.Had dinner in fratello's and it was a fabulous meal with great service. Lovely breakfast selection usual cereals, juices and hot food. Overall a lovely overnight stay to celebrate our 17th anniversary. Just 5 mins walk from jesmond metro and two stops from central Newcastle.
12 February 2014
Rated 1.0 out of 5.0 by Beanz What a shambles
I have stayed at this hotel several times now, trust me if I had a choice I would stay somewhere else. I have never had a room that didn't have some kind of problem. The latest disaster was the shower wasn't working, I was hoping to shower & change for an important dinner meeting & the shower control was stuck. I was offered another room which I did accept, however it was a hassle having to repack my bags & move, not the relaxing time I had hoped for after a 4 hour drive, Why oh why doesn't somebody at the hotel take responsibility for checking the rooms BEFORE they put guests in them. I have had rooms with no heating, no water, no internet, no lock I could go on, but I doubt it will make any difference!
12 February 2014
Rated 4.0 out of 5.0 by BeaNich Exactly what I needed
My only complaint was difficulty finding my room and access to lift to get there but the room itself was excellent although it took me an age to find the temperature controls (and never located the hairdryer!). Bed really comfortable - bathroom well appointed - sound from outside well muted.
Staff all very pleasant
11 February 2014