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Rated 4.4 out of 5 by 295 reviewers.
Rated 3.0 out of 5.0 by Good stay ruined by noisy guests Good hotel, great breakfast, front desk staff very good but the noise (shouting, door banging, door slamming) at @ 02.45 was not dealt with satisfactorily and continued for over an hour........ May 19, 2015
Rated 5.0 out of 5.0 by Lovely hotel I took my 87 year old mother to Newcastle to see her sister who lives in Newcastle and after a 6 hour journey it was great to find the hotel was so welcoming. Quick check in and helpful staff. the room was clean, quiet and well furnished and there was a car park which was one of the reasons we booked it. The Metro was 2 minutes walk away and we went to Newcastle, Sunderland and Seaburn on the Metro rather than try May 19, 2015
Rated 5.0 out of 5.0 by Welcoming and good value Exceptional welcome and good quality food made this a must use again hotel. WiFi tricky to access but staff helpful. Clean and well ordered throughout May 18, 2015
Rated 4.0 out of 5.0 by Good weeks stay Room was clean and tidy. I found the fact the room had USB ports in the room a great plus as made charging my phone a lot easier. The food in both the bar and resturant were great the only down side was the fact there is only a real small gym. Overall had no problems with my stay and all staff were helpful. May 11, 2015
Rated 2.0 out of 5.0 by Don't try to use wifi and expect burgers! The room layout was very awkward, in the main room and the bathroom, making it difficult to navigate. I was also personally very disappointed with the food. The food was overall quite oily, a lack of variety available for room service and then there is an issue of only getting 5 chips with my burger... Finally, not being able to reliably connect to wifi is a big no no in hotels these days - I was unable to do the work I had planned which was disappointing... May 11, 2015
Rated 3.0 out of 5.0 by see family. overall good, BUT broken sink -----not good in a new hotel. May 9, 2015
  • 2015-05-21T14:09:44.436-05:00
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