Rated 4.4 out of 5 by 169
Rated 5.0 out of 5.0 by jf2205 Unexpected Gem in Central Newcastle
This wasn't my first choice when looking for accommodation during a recent stay in Newcastle; however I felt like a home away from home. Very tranquil surroundings; hotel room spotless and a bath!. Adjoining restaurant serves gluten free vegan food.
I was welcomed as an IHG club member and i really appreciated the map of Dean Park outlying a post work 4 mile walk/run.
16 September 2014
Rated 5.0 out of 5.0 by Selhurst Excellent place for Newcastle
Great place to stay for visiting Newcastle. Easy walk into centre, but quiet location an free parking
11 September 2014
Rated 4.0 out of 5.0 by Templef Not as good as our other visits
We have stayed at the Holiday Inn Jesmond three times and on both other occasions it was much better. I rang up the hotel in advance to ask for a specific room and we were told that it was unavailable but we would be put in one with the exact same layout as we were travelling with a toddler. Of course, on arrival at the room, it was not the same. My husband went to reception and although the staff were rather dismissive, after lots of persuasion, they said they'd move us to the room we wanted the next morning. The next morning, we went to reception to asked to be moved, to be told (I think by the reception supervisor) that the room we wanted was reserved for someone else and we couldn't move. Finally, on our last night, I checked with the same reception supervisor to see if we could stay another night. We were told that there were no rooms available. I got back to the room and looked on line and there were rooms available. We decided not to give the Holiday Inn our further custom for the additional night as were weren't too pleased. We love the hotel, location and it just seemed that this time, the hotel was being over run by weddings or stag nights (which the hotel says it doesn't host but I met someone at breakfast who said they were on a stag night) and none of the staff seemed that bothered by their other guests. I will be back, but only if I can make sure that we can get the room we requested.
06 September 2014