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Rated 3.7 out of 5 by 190 reviewers.
Rated 5.0 out of 5.0 by Great newly furnished rooms..! Often use this hotel for business travel, and find it friendly & convenient. Even better now some rooms have been refurbed and the air con is sooooo much better! Will stay again soon. 25 July 2014
Rated 2.0 out of 5.0 by No Gust lift, and old tired rooms Not a good stay. Room small, tired and with old . NO guest lift to the first floor !! furnishings. Stained carpet not swept well following last occupant. Mould on window frames. Not enough tolietries, sliippers or bathrobes in the room. Bathroom good but small. Work in progress in parts of the hotel. Noisy roadworks outside of the hotel area went on until 11.00a.m. Inaccurate bill on check out. Not recommended 25 July 2014
Rated 4.0 out of 5.0 by Great - had it not been for the room temperature Overall, the hotel was nice, comfortable and met the needs for our family. The room, however, was incredibly hot and there was no effective way to cool it down. A big black mark on what would have otherwise have been a very nice stay. 24 July 2014
Rated 4.0 out of 5.0 by good service the rooms heating was on when we went into the room and it could not switch of phoned reception and we moved to a refurbished room that work was ongoing but I must say the room was great and staff where very help full 24 July 2014
Rated 5.0 out of 5.0 Great Service as always Great stay as always at this particular Holiday Inn Staff are always excellent here and always go the extra mile for their customers. The only thing I would improve is the facilities in the disabled rooms. My wife is now unable to get into a bath and I feel that all disabled rooms should have either walk in showers or full wet rooms fitted with seats. Holiday Inn Express disabled rooms have these facilities 21 July 2014
Rated 4.0 out of 5.0 by Great service & nice facilities We needed a hotel neAr Newcastle at very short notice - we booked this one firstly because of the excellent price and secondly because we have been pleased with Holiday Inns in the past. It was easy to find & staff on reception were very welcoming. Our room was a good sized although next time we will probably book a kingsize bed. Breakfast was well worth it. We would definitely go back if we go to Newcastle again. 17 July 2014
Rated 4.0 out of 5.0 by Bad bar Day 1 - Asked for (advertisd) non alholic beer to be told non available Day 2 - No none alcolholic beer and asked for fresh orange. SOLD OUT. But 20 mins later FO arrived?? and not asked if alternate drink was required. 16 July 2014
Rated 5.0 out of 5.0 by Ideal for me Great location when travelling on the A1 and staying out of the possibly noisey centre - saves travelling through the city & allows more to relax. A lovely genuine welcome followed by chatty but knowledgeable serving team was just what i was after. Room was spotless clean which counts more to me that being outdated. Hopefully have a new room on our journey in August. 15 July 2014
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