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Rated 3.8 out of 5 by 287 reviewers.
Rated 5.0 out of 5.0 by Overall great service perfect from start to finish good food good beer good night's sleep ample parking 12 December 2014
Rated 4.0 out of 5.0 by Park and Fly stay Perfect for my requirements. Quality room and close to the airport. 12 December 2014
Rated 4.0 out of 5.0 by Friendly service The hotel is easily accessible from the A 1 and we used it in order to break our journey The hotel was easy to locate and check in was quick and professional the room was quite small but adequate and clean The staff we encountered were pleasant and friendly Breakfast provided a variety of dishes however as is usual with most buffets the food was not hot - merely warm though the choice was good 11 December 2014
Rated 5.0 out of 5.0 by great stay Having stayed at this Holiday Inn many times for both business and leisure I always find the staff very friendly and professional, food excellent..bar a bit pricey but overall always a most enjoyable stay . 10 December 2014
Rated 4.0 out of 5.0 by One day the roundabout will be finished This was a good to excellent experience, as always the staff take it from good to excellent. Some months ago I visited this hotel, this occasion was all around better. The major difference was in atmosphere, such a small change but a big impact. All the staff I talked to or who served me were excellent. From the welcoming front desk, the waiter who appeared to be everywhere at once and turned up again in the morning to serve, to the staff cleaning rooms, a gentle acknowledgement of your presence and a smile. You have it right HI here and deserve a big THANKYOU. A friendly face, occasional smile and some "Northern" hospitality, much appreciated. 08 December 2014
Rated 5.0 out of 5.0 by my get away I was quite pleased with my stay, all the staff was really nice. It was just what I needed,we shopped then went back to hotel to chill out. 05 December 2014
Rated 5.0 out of 5.0 by Newcastle Kids Weekend Excellent break with the children, the staff were excellent and their great service made the weekend for my young children and I. 02 December 2014
Rated 4.0 out of 5.0 by Improved under new ownership This hotel has improved under the new management. The rooms are more modern and a big change from about 6 months ago. Maybe i got lucky with one room in particular but if this is the way they are going with the improvements then i will add this back on to my Newcastle rotation of hotels more consistently 02 December 2014
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