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Rated 4.3 out of 5 by 219 reviewers.
Rated 3.0 out of 5.0 by Gosforth Holiday Inn On arrival reception was very busy with only one receptionist, receptionist did not display a name badge,I was not acknowledged as a Spire Elite member. I was taking 2 reward nights. Room allocated was number 53 on ground floor close to gymn. Inside room I found that the waste bin in toilet had feminine hygiene products in it which had not been removed, I reported this to reception who said manager would respond. I later went to reception and asked to see duty manager who had not been told of my complaint. I was awoken several times during my first nights stay by people smoking outside my room window, cigarette smoke was entering my room via air con inlet .At 6 am I had to get up as 4 workmen were resting on my window smoking and talking loudly on mobile phones. The hotel had an unlocked emergency escape beside room 53 which was being used by people smoking...a sign said no smoking but was being ignored. I raised this issue with reception and again my complaint wqas not passed to duty manager. On second night I had to argue again with a smoker outside my room who refused to move even though smoke was entering my room. I found duty manager at 8 pm , showed him the open escape door and all the cigarette stubs on grass outside my room window. I was then moved to another room and given 2,500 points as compensation. The room was nice apart from bin in toilet and the staff were friendly in restaurant, food in evening was good and breakfast very good, parking good and access to main roads very good. August 26, 2015
Rated 5.0 out of 5.0 by Nice people and great location My wife and I stay at the Holiday Inn Seaton Burn for leisure and myself, I stay there when on business in the Newcastle area. We keep returning as the hotel is in a great location for access North August 25, 2015
Rated 5.0 out of 5.0 by Great Hotel and great value - Loved it !!! It was the first time at this hotel and the experience was faultless, great breakfast. Travelled with family and we all enjoyed the stay. August 25, 2015
Rated 4.0 out of 5.0 by Excellent Stay Very easy get to from A1. I chose this Hotel as it was close to the area I was working in. I would recommend it as the staff are very friendly an extremely helpdesk. The restaurant food was very good and reaonably priced. August 24, 2015
Rated 4.0 out of 5.0 by Great Service and food excellent Visited on business and was clean, staff were courteous and helpful and food surprisingly good August 23, 2015
Rated 4.0 out of 5.0 by Canny netty, that, like Windows don't open more than about a mil which makes the room stuffy or you're forced to use ac through the night. Next time we'll bring a phillips. Otherwise a decent good value hotel. August 23, 2015
Rated 5.0 out of 5.0 by Comfortable and great service This is a first class hotel with first class friendly service. August 21, 2015
Rated 5.0 out of 5.0 by Overnight Stay Friendly hotel in a great location for my business purposes (visiting local hospitals). Good food and comfortable room. August 21, 2015
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