Rated 3.9 out of 5 by 365
Rated 4.0 out of 5.0 by Richardofcalder Welcome back.
Haven't stayed at this |Holiday Inn for 12 months, - its improved!! Pool shower was not working and the pool needed cleaning, the new décor and carpets are nice, the new furbished rooms are very nice. The two girls on reception were helpful, polite and had a sense oh humour. We had three rooms, no faults with any. We will be back!!
April 29, 2015
Rated 3.0 out of 5.0 by Mally73 Nice room very poor room service
Room was nice, clean and comfortable. I stayed 2 nights on business and ordered room service both nights and both nights it took me over 10 minutes for anyone in room service or the restaurant to pick up the phone, very poor.
April 27, 2015
Rated 5.0 out of 5.0 by Trainer22 Great new look bedrooms
The greeting from Fay at reception was fantastic and this set the scene for a great stay.
Highly recommend this hotel.
April 23, 2015
Rated 4.0 out of 5.0 by cduadrian 整体环境舒适轻松
April 22, 2015
Rated 5.0 out of 5.0 by ann 46 Great service
Had a great stay at the holiday inn at Gosforth park rooms were comfy and clean .Most of the staff were friendly we did think the person who checked us in had a bit of an attitude problem but didn't let this bother us. We would stay there again.
April 21, 2015
Rated 5.0 out of 5.0 by SNF61 Great hotel
Excellent hotel ans service comfortable room and IHG status acknowledged
April 17, 2015
Rated 5.0 out of 5.0 by Bam2016 Easter Break
Great time, great service and friendly staff. Will be visiting again.
April 12, 2015
Rated 2.0 out of 5.0 by Taylor153 Gosforth Park
Phoned to confirm late check in, ok, arrived at hotel my wife checked us in where we where told the usual information, informed the times of breakfast, also told breakfast would be £10.00 each, Room was clean as I have come to expect, unfortunately the "Double Bed " was very small so my wife and son slept on the sofa bed, the Hotel not the room air conditioning came on at 7.20am, I tried for 5 minutes to turn it off before realising I couldn't, so not a very long sleep after a long drive the previous day, went down for breakfast to be told by a very unhelpful assistant that it was 13.95 per person, when we questioned the price as being told £10.00 the night before, she informed me we should have paid the night before, end of, we packed and on check out was asked if the stay was ok, I informed them of the problems we had encountered, I was asked if we had taken breakfast to which I replied no, but was not offered any reduction in cost, I stay in a lot of hotels and the majority are IHG, this was probably one of the worst experiences I have had, I never rite bad reviews because some things just cannot be helped, myself and my colleagues try to use the IHG brand as often as we can as we like the continuity of the brand, disappointed to say the least.
April 10, 2015