Rated 4.3 out of 5 by 222
Rated 5.0 out of 5.0 by spandau ballet visit excellent stay
3 sisters stayed on friday 28th august had a fab time .all staff very friendly especially cleanin staff . even let us have a lie in after check out time ...thanks again for a lovely stay .cant wait to come back
September 2, 2015
Rated 5.0 out of 5.0 by SteandCoops Great hotel
Very welcoming, comfortable, clean hotel. Perfect location for business. Staff very friendly. Definitely recommend.
August 30, 2015
Rated 3.0 out of 5.0 by Octopu55 Gosforth Holiday Inn
On arrival reception was very busy with only one receptionist, receptionist did not display a name badge,I was not acknowledged as a Spire Elite member. I was taking 2 reward nights.
Room allocated was number 53 on ground floor close to gymn. Inside room I found that the waste bin in toilet had feminine hygiene products in it which had not been removed, I reported this to reception who said manager would respond. I later went to reception and asked to see duty manager who had not been told of my complaint.
I was awoken several times during my first nights stay by people smoking outside my room window, cigarette smoke was entering my room via air con inlet .At 6 am I had to get up as 4 workmen were resting on my window smoking and talking loudly on mobile phones.
The hotel had an unlocked emergency escape beside room 53 which was being used by people smoking...a sign said no smoking but was being ignored.
I raised this issue with reception and again my complaint wqas not passed to duty manager. On second night I had to argue again with a smoker outside my room who refused to move even though smoke was entering my room. I found duty manager at 8 pm , showed him the open escape door and all the cigarette stubs on grass outside my room window. I was then moved to another room and given 2,500 points as compensation.
The room was nice apart from bin in toilet and the staff were friendly in restaurant, food in evening was good and breakfast very good, parking good and access to main roads very good.
August 26, 2015
Rated 5.0 out of 5.0 by Jeffg00 Nice people and great location
My wife and I stay at the Holiday Inn Seaton Burn for leisure and myself, I stay there when on business in the Newcastle area.
We keep returning as the hotel is in a great location for access North
August 25, 2015
Rated 5.0 out of 5.0 by andyc123 Great Hotel and great value - Loved it !!!
It was the first time at this hotel and the experience was faultless, great breakfast.
Travelled with family and we all enjoyed the stay.
August 25, 2015
Rated 4.0 out of 5.0 by NickB2015 Excellent Stay
Very easy get to from A1. I chose this Hotel as it was close to the area I was working in.
I would recommend it as the staff are very friendly an extremely helpdesk.
The restaurant food was very good and reaonably priced.
August 24, 2015
Rated 4.0 out of 5.0 by Plewsey73 Great Service and food excellent
Visited on business and was clean, staff were courteous and helpful and food surprisingly good
August 23, 2015