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Rated 3.6 out of 5 by 99 reviewers.
Rated 3.0 out of 5.0 by Very average hotel but courteous staff. The hotel was very average in terms of cleanliness, decor, etc. But staff was very courteous and helpful. 21 August 2014
Rated 4.0 out of 5.0 by room not very clean the edges of the room dirty, only hoovered in the middle. the chair full of dust, the rest of the room and bathroom was ok. 16 August 2014
Rated 1.0 out of 5.0 by Definately NOT a HOLIDAY INN! A comfy bed but nothing else good sadly! A very very tired hotel your better driving along to Cardiff city centre Holiday Inn! Please do yourself up as handy location! 11 August 2014
Rated 4.0 out of 5.0 by Good stay, efficient and a little different Have stayed here a number of times now. Maybe "old design" but different in many ways to more modern IHG offerings and staff are very welcoming. Food is good and the restaurant/lounge/bar areas are comfortable and interesting. Room this time was large (up graded as Platinum member) but sadly the mattress had seen better days (sagging in the middle). Apart from that everything worked, it was comfortable and the bathroom clean and tidy. Overall very good stay. 08 August 2014
Rated 5.0 out of 5.0 excellent receptionist had a two night stay, we had a very warm welcome from the receptionist, its a long time since i have met such a helpful receptionist, didnt catch her name but she was very, very helpful and pleasant. 31 July 2014
Rated 4.0 out of 5.0 by Pleasant staff and comfortable room Visiting relatives nearby, a good value hotel with very friendly staff. The room was comfortable and the facilities good visiting relatives I did not use the catering on offer. Only drawback was that the bar only had one real ale, and that was bottled. Overall happy with the service and I would use it again. 31 July 2014
Rated 5.0 out of 5.0 by Convenient business location The Holiday Inn Newport is conveniently situated next to the motorway, ideal as a hub for access to local business areas. The friendliness of the staff during arrival is continued throughout the visit. The rooms are more than adequate and the bar / lounge and breakfast areas and offerings are above average. All in all a good stay. 28 July 2014
Rated 2.0 out of 5.0 by poor stay - cheap and cheerful Arrived and room was ok.Very shabby and whole place needs up dating. Order Lamb shank for dinner. Was appaulling. Had to chisel it off. Looked like a bucket of gravy had been tipped over. Decor was old and unassuming 21 July 2014
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