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Rated 3.7 out of 5 by 393 reviewers.
Rated 5.0 out of 5.0 by Great location! We stayed at this hotel for 2 days right before Labor Day. The folks were professional and helpful, and the location was extremely close to the American Falls. We had a terrific vacation. Thanks. 02 September 2014
Rated 1.0 out of 5.0 by Bad Service and Hotel Unfriendly staff, bad rooms with lot of foul smell, staff making up excuses for the condition, squeaky floors with torn wall paper. Not so great lighting, very very old fixtures in bath room with horrible water pressure. 28 August 2014
Rated 3.0 out of 5.0 by sightseeing service sightseeing service was very good. Tony went out of his way to help with car rental. 27 August 2014
Rated 3.0 out of 5.0 by Stay I won't stay at this Holiday Inn again. Dining Room was Hot, Only had Portable A/C all set at 80 degrees. Breakfast Bar. Lady was not on the same Planet as We are. 26 August 2014
Rated 1.0 out of 5.0 by Very bad exerpience Front desk - arrogant and patronizing. Rooms - too small. Fridge was leaking. Bathroom fan was not working. No complimentary breakfast. Nothing good about this place except that Nfall welcome center is walkable from here. 26 August 2014
Rated 1.0 out of 5.0 by never again! 1st my room was nothing like the photo on line. The rooms are old. My view was a brick wall. It smells old. While waiting in the lobby to check in, the ceiling was leaking. Definitely not worth the money. Breakfast wasn't good. I will Never stay at another Holiday Inn. 25 August 2014
Rated 3.0 out of 5.0 by Noisy staff The hotel was very busy, but it is in a prime location, so it was expected. Our bell boy was extremely friendly and very nice and he helped us with all of our bags, but the place was packed. Upon checking in most Holiday Inn's have free breakfast, but they didn't have it at this hotel and I was told that it is only at Holiday Inn Express. The front desk did give me a coupon for one free breakfast to be helpful which was nice.The room wasn't ready, but we were early so they helped me with another room. The rooms was kind of beat and the floors looked very old. The only issue I did have is that the staff in the AM that cleaned were very noisy and one staff member was opening every door and holding it open with the door stopper and it was loud and woke my room. Another staff member had his phone playing music and the cleaning ladies were very chatty. I did tell the front desk who handled the situation. Other thank that it was OK. 25 August 2014
Rated 5.0 out of 5.0 by Treated like a friend Beyond the great location and good value for the location, we felt treated like we were a friend. It seemed like they were saving a room with a view for us and offered other friendly tips and offers that made us feel like we were a friend of the boss. 25 August 2014
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