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Rated 3.7 out of 5 by 694 reviewers.
Rated 5.0 out of 5.0 by winter 2016 1-23-16, stayed 2 nights on the 7th floor. Room was nice, staff was great. Not an express. Close to falls, eat at the Why Cafe for breakfast or CJ pizza in Little Italy for dinner. January 28, 2016
Rated 4.0 out of 5.0 by Comfortable and nice room This was a big hockey tournament weekend. So the Hotel was full of kids and I thought the staff did an excellent job handling them. We were there for our Grandson and it was a very nice weekend. January 26, 2016
Rated 5.0 out of 5.0 by just an overnighter First time stay, choose this hotel because of its closeness to Falls. Pleasantly surprised with the amount of people there and how quiet it stayed through out the nite. January 21, 2016
Rated 3.0 out of 5.0 by Over Priced Rooms for Tournament We needed to share a room to afford to stay here. Upon check in we were not able to speak to a manager nor at check out. We wanted to inquire about the taxes being Native we are tax exempt and for the tourist taxes. We were not visiting for the tourism. We had a hockey tournament with the kids thus we had no other option then to stay at this designated hotel chosen for us. The prices were inflated as the next wknd they were 20 dollars cheaper. When checking in the front staff began to inform us that she was educated in Native tax exemption but was not herself Native and could not offer any solution on taxes. We found her to be rude and condescending. However the kids loved the arcade, the pool, and Tony Romas provides Excellent Meals. I have contacted the manager and to date no response re: the removal and crediting the account for the taxes. January 20, 2016
Rated 4.0 out of 5.0 by Very good Very goog place. Any doubt, It is the hotel to go at Niagara Falls. January 18, 2016
Rated 5.0 out of 5.0 by Weekend Get-Away Stayed on Jan 1 2016. Hotel recently renovated. On site Tony Roma's for dining. Have stayed here many times and this was one of our better stays. January 14, 2016
Rated 5.0 out of 5.0 by new years vacation THIS HOTEL WAS REMODELED RECENTLY. THEY DID AN AWESOME JOB. 2 FLOOR GAME ROOM FOR THE KIDS. RESTAURANT VERY NICE. COULD USE IHG DISCOUNT ON FOOD FOR MEMBERS. WOULD BE NICE TO HAVE A HOT TUB WITH THE POOL. I WOULD HAVE USED THE POOL IF THERE WAS A HOT TUB. January 12, 2016
Rated 4.0 out of 5.0 by Excellent staff they took care of us very well and were very friendly and courteous. January 12, 2016
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