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Rated 3.7 out of 5 by 459 reviewers.
Rated 4.0 out of 5.0 by A good surprise I was very worried after reading the reviews of this place. On arriving I was very pleasantly surprised - a great view of the top of American Falls from the room, easy walking to the island and all viewpoints.The bathroom cleanliness could have been better, dirty filter and 'stuff' left in the bathtub, spare blankets a bit raggedy. So yes, not Intercontinental status but really comfortable, with excellent friendly staff. I loved the movie night in the Atrium on all the new soft leather couches. Close by to the hotel is the Culinary Institute of Niagara Falls with great dining, sandwiches and delicious desserts. As a Platiumum Ambassador I've been to a great many properties good and bad. This is one I really enjoyed and I would come back 17 November 2014
Rated 4.0 out of 5.0 by Hotel staff The Hotel staff were delightful and very helpful. The beds were very comfortable. I would highly recommend this Holiday Inn in Niagara Falls as it was probably one of our favourites. 12 November 2014
Rated 5.0 out of 5.0 by Great Stay Great location for a short stroll to the Falls. The staff was very friendly and especially welcoming to IHG Club members, they even had a hand made poster personalized with members names. The room was clean and improvements to the hotel are underway. We found a good selection of restaurants in close proximity. If you've never witnessed Niagra Falls, this hotel is a wonderful base for exploring. 11 November 2014
Rated 4.0 out of 5.0 by In a decent area if visiting and enjoy IHG Hotels Hotel staff was very friendly. Hotel is also being remodeled in some areas so it wasn't a fair assessment to rate it due to that. Wooden floors on 6th floor was not expected and certainly needed updating. Would certainly stay there again as IHG service does well by me and Family. 10 November 2014
Rated 5.0 out of 5.0 by had a great view good location, friendly staff. didn't eat in the restaurant thought it was kind of pricy. 08 November 2014
Rated 5.0 out of 5.0 by Weekend at the Falls Excellent choice for staying on the American side of Falls. Hotel undergoing renovations and we can not wait to see the results. Staff was great. Had the room rate with breakfast and it was a deal. The dining room staff were super attentive and the selection of food was overwhelming. We look forward to our next visit. Bumped-up to a suite by the front desk for being a IHG Ambassador Member. 06 November 2014
Rated 5.0 out of 5.0 by accommodating staff requested a late check-in as well as a late check-out. no problems with either one. requested adjoining rooms and was accommodated with same. pleasant experience over-all. 06 November 2014
Rated 5.0 out of 5.0 by Great place to stay! Holiday Inn was conveniently located to Falls and other tourist attractions. Rooms were clean, beds comfortable, staff were very friendly and helpful. Bacon omlet was great but don't order the oatmeal. Beautiful views of Canada from our window. Would definately stay there again. 05 November 2014
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