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Rated 3.7 out of 5 by 420 reviewers.
Rated 4.0 out of 5.0 by very close to falls!! This holet is very close to falls, I could walk to the state park. It has free parking which is a plus. but the rooms are murky, no carpets, no storage area in room. 27 September 2014
Rated 5.0 out of 5.0 by GREAT stay My family of 4 stayed for a weekend and it was the best hotel~ it was within walking distance to the falls, shopping and the casino. The kids LOVED the arcade and big swimming pool. The breakfast was amazing for a "hotel" breakfast as well. We will be returning to this hotel each time we visit that region, 26 September 2014
Rated 2.0 out of 5.0 by Cleanliness needs Improvement! Staff was very friendly. Outdated hotel. Cleanliness was poor, used tissues next to one of the beds, candy wrapper under chair, finger marks and liquid streaks on headboards, walls had dirty finger prints, hair on toilet and shower. Beds were standard and linen was clean. Coffee pot made a huge mess with substandard coffee. Distance to the falls and casino was the only real positive for this hotel. **Watch your credit card statement for double charges! Room was put thru multiple times on my card! 26 September 2014
Rated 5.0 out of 5.0 by great view of river check in lady was super nice and even called the room after we been there to make sure we were settled in and had everything we needed..how nice!! on the 7th floor, had a suite and a great view. ate downstairs at the hotel. I usually don't want to eat at a hotel restaurant, but was very tired at the moment. I must say the food was very good. Even my husband enjoyed his steak and he complains a lot if it's not my cooking. after we ate we went walking around the area.. there are a few different shops and places to grab a bite to eat. we went into a wax museum, which was small but very informative. 24 September 2014
Rated 3.0 out of 5.0 by Comfortable bed and great service Easy access to falls. Good service and staff were very friendly. The bathroom needs to be updated. Internet and tv service was good. Box spring needs to be replaced. 23 September 2014
Rated 5.0 out of 5.0 by Holiday Inn Niagra Falls We stayed two nights at this hotel in late Sept. This was an older Holiday Inn but it was very clean, nicely furnished, and had everything we needed. The staff went above and beyond to help, answer questions, and offer advice as to what was available in the area. We had 3 meals there and were more than satisfied. The breakfast buffet very good. It was an excellent experience. 23 September 2014
Rated 5.0 out of 5.0 by excellent good experience - will recommend to anyone who visit Niagara falls. 23 September 2014
Rated 5.0 out of 5.0 Wonderful Staff We were staying at the hotel for our 10th Wedding anniversary after an especially hard few years "health-wise" and I had contacted the hotel before our arrival with a few questions. Not only did they answer all of my questions so there was no "what if's" at check-in, they went above and beyond to make sure our vacation was above and beyond anything we expected! We cannot say enough about how kind and helpful every single employee we came into contact during our stay was - they were all excellent. The room was clean, the food was great and there was nothing to be desired. We had a fabulous time on our trip and we owe it foremost to the staff. Thank you! 23 September 2014
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