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Rated 4.1 out of 5 by 280 reviewers.
Rated 3.0 out of 5.0 by Not great Outdoor pool was closed without notice Rate presented at check-in was more than reserved rate. Needed to argue to get rate adjusted. No plugs in room for charging electronics Staff not overly friendly Extra charge for child in room Good location and free parking was only bonus 25 August 2014
Rated 5.0 out of 5.0 by Fantastic Stay Took a quick family vacation to the falls, hotel was perfect. Clean, staff and food were excellent!!! Great location, everything is within a 10-15 minute walk. A big thanks to the staff, we will definitely be back!!! 25 August 2014
Rated 4.0 out of 5.0 by Schöner Aufenthalt, unsauberer Frühstücksraum Alles war in Ordnung bis auf die Sauberkeit im Frühstücksraum. Alles war total verdreckt. Die ältere Dame die meines Erachtens dafür zuständig war , verschmierte mit immer dem selben Lappen die Frühstückstische. Auch war diese sehr bestimmend zu den anderen Servicekräften. Machte selber aber alles noch schlimmer. Alles klebte, man mochte nicht den Tisch anfassen. Der Boden war übersäht mit Frühstücksresten anderer Gäste. Auch die Fenster waren total mit Fettfinger beschmiert. In den Ecken überall Spinnenweben. Hier muss mal eine Grundreinigung erfolgen und dann das Personal eingewiesen werden, wie man solch einen Raum sauber hält. Was soll ich denn denken wie da die Küche aussieht? 24 August 2014
Rated 4.0 out of 5.0 by Close to the falls Great location, Nice looking hotel, Great bar and food, Bad receptionist. Nice pool. 23 August 2014
Rated 4.0 out of 5.0 by Nice Stay We had a nice stay. The room was clean and everyone was nice. To improve I would add a mini fridge and a safe. 23 August 2014
Rated 4.0 out of 5.0 by excellent location This hotel is within walking distance to all amenities. the Falls, restaurants casino, Clifton Hill etc. I loved the fact that there is a balcony to be able to sit outside and take in the sites/veiw before bed. When done for the day, the room is clean and quiet for a restful nights sleep. The only thing I would like to see is a small fridge in the room to keep your beverages cold. 23 August 2014
Rated 4.0 out of 5.0 by A good stay Everything was GOOD, but for an above average's Niagara Falls, so don't expect cheaper rates and free buffet breakfast. The staff was great I must mention, they were very willing to help! 20 August 2014
Rated 3.0 out of 5.0 by Comfortable bed. Nice pool, sauna, whirlpool. We enjoyed relaxing in the pool and whirlpool after a long day of walking. The comfortable bed helped us relax and sleep good getting us ready for another day. 18 August 2014
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