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Rated 4.2 out of 5 by 386 reviewers.
Rated 5.0 out of 5.0 by Very comfortable stay I liked the fact that there was a sink outside the toilet facilities area. And it was roomy with a nice seating area to accomodate 4 people easily. It was clean and felt safe, we even had a view of the falls from our room. 17 December 2014
Rated 4.0 out of 5.0 by Great Value in and Expensive town What the Holiday Inn by the Falls lacks in the view of the falls, as other hotels offer, makes up for it in value. Value such as free parking, friendly staff, package deals with excellent food and conveniently located. All important when on a budget. 10 December 2014
Rated 5.0 out of 5.0 Great Value for the dollar I've have stayed at the Holiday Inn at Niagara falls a few times in the past and have had nothing but good things to stay about the Hotel. Very close proximity to the Casino- friendly staff and pool facilities- the bar area is very comfortable and warm. 10 December 2014
Rated 5.0 out of 5.0 by Value for money The Holiday Inn at Niagara Falls is great value for money. The staff are courteous and friendly. Overall a good experience. I would recommend this hotel to anyone. 09 December 2014
Rated 4.0 out of 5.0 by Nice place to stay while in the Niagra Falls area A very nice hotel. Great location, a wonderful restaurant, I have stayed here quite a few times. It is always a nice experience. 09 December 2014
Rated 5.0 out of 5.0 by Great place to stay An excellent experience that I recommend highly. The bed was comfy and the room was clean and neat. Sleeping was easy. 08 December 2014
Rated 5.0 out of 5.0 by rooms and pool area The room was very nice and very very Clean. the pool area was the best of all the falls hotels we stayed at. the pool was very comfortable and WARM. Hot tub was also clean and excellent. 07 December 2014
Rated 1.0 out of 5.0 by No privacy I did not call for any room service but the house keeping staff kept opening the room door using their access key. It happened three times on check out day when I was sleeping. I had a slide lock on that's why they couldn't come in. They should have had come after the check out time for room cleaning but apparently a guest privacy means nothing to them. I brought this issue to front desk attention. The lady did not understand the inconvenience and started arguing with me and said it is your responsibility to keep your privacy. I had both locks on and that’s pretty much it a guest can do for their privacy. But how can I stop someone opening the door using the access key? The lady was so rude and confrontational. It was extremely disappointing to receive such a horrible service from a reputed Hotel like Holiday Inn. Now I feel that I paid so much money for one night just for this grief. 05 December 2014
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