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Rated 3.9 out of 5 by 9 reviewers.
Rated 3.0 out of 5.0 by good location for shopping and food nice place for stopping point between Naples and pompei. easy to access to shopping mall and food court. Clean room and Nice view Balcony. one thing I do not like, The staff over there, I felt uncomfortable moment. I request two keys for the room but she, reception, denied my request. It was first time like this. I do not get it at all. Why not!!! There's no welcoming for IHG member..... 06 December 2014
Rated 5.0 out of 5.0 by Excellent It was a wonderful experience. .... I'm definitely going back. 02 December 2014
Rated 5.0 out of 5.0 by A excellent nights sleep and excellent service We stayed for 4 nights, everyone of the staff was brilliant and very helpful in every way, We needed a taxi to take us to Vesuvius, Pompeii and the Airport Ralph on the desk arranged for Paulo to be our driver, he was great. If you need a driver ask for Paulo, this hotel is ideal for shopping as it's in a Mall which has a Spa in it. That was very good also. The down side was English speaking channels on the TV were very limited. We will return to this hotel again. 02 November 2014
Rated 3.0 out of 5.0 clean and modern very clean and modern. Friendly enough staff; tried their best to communicate in English. great breakfast. Downside was they had a pizza festival for a week; started at 6pm and ended at 12midnight. Also, no form of relaxation e.g. pool or outdoor activities. No organised excursions. No public transportations apart from expensive taxis; so you are really stuck without a car. Great for shopping and eating; all within the enclosure. 28 July 2014
Rated 5.0 out of 5.0 by comfortable bed and great staff The staff was very nice and helpfull. The beds were very comfortable, and it was nice to have a balcony with the circle view. It was nice to find out the mall just under the hotel. 05 June 2014
Rated 1.0 out of 5.0 by Billing problem I was billed for two nights on a one night stay. On my return home, the double billing was brought to the attention of IHG who advised that follow-up would me made within 48hrs. Not follow-up to date. 02 June 2014
Rated 4.0 out of 5.0 by great service top the place cleaning the room resturant inside good 23 February 2014
Rated 5.0 out of 5.0 by A Comfortable stay!!!! I stayed in this hotel with my boyfriend 2 days befor new year's eve. I have to say that the first impression was really good....the hotel is new,the design is modern and the staff is really helpful. In the room there are all the comforts from the tea and coffee facilities to the minibar and if you forget something you can always make a call to the reception and within 5 minutes they will deliver it to your room. It was a quite and enjoyable stay and I 'll come back again in future...for sure!! 11 January 2014
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