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Rated 3.4 out of 5 by 99 reviewers.
Rated 2.0 out of 5.0 by Broken bed, no manager but staff excellent The sofa bed was broken and missing slats so I ended up with a bad back. There was no manager on duty all weekend leaving the staff to take the complaints. I requested a refund and was given 50%. The staff were excellent although the hotel desperately needs a refurbishment. 22 July 2014
Rated 3.0 out of 5.0 by Service, from relativly young staff, was very good Location just off J16 of M1 was perfect for my stay, easy to find with good parking Staff throughout stay were polite and attentitive although a little inexperienced. Room 50 was adequate, though furniture was sparce, No coat hangers in room on arrival, No toiletries, other than hand wash in dispensers Tap over sink was in the wrong position (outlet too close to sink surround Toilet very difficult to flush Even with the above comments "Would I stay there again?" YES as its a good location and the above concerns are easily fixed T 20 July 2014
Rated 3.0 out of 5.0 by Disappointed Wi fi did not work in the bar or room so I gave up in the end.staying for business so really did not help me. Checkout in the morning turned into a bit of a challenge , and had to wait for my invoice. Overall disappointed. 16 July 2014
Rated 5.0 out of 5.0 by great service stayed at the hotel as was working nearby, staff were great,had a problem with the TV and a light, i called reception and within five minutes someone came down and repaired the faults,food was typical hotel food but very good,same with drinks ,they may seem pricey but its a hotel.The staff were always cheerful and helpful,. 10 July 2014
Rated 4.0 out of 5.0 by Basic quality of rooms Hotel best described as "tired". No air con in both rooms spoilt sleep when we had to travel to event at 5 am every morning. People nice Bathrooms Brilliant Beer expensive and poor temperature. 10 July 2014
Rated 1.0 out of 5.0 by Yuck Old stained mattress Stained sheets Outdated Outdated bathroom Outdated hairdryer Rude and uncaring shuttle bus driver (who left my mum to find her own way back to the hotel) 07 July 2014
Rated 4.0 out of 5.0 by Business stay Great staff, clean and tidy rooms although bathrooms are a bit dated and could do with a refurb. I would recommend this hotel to anyone who wants a quiet location away from the towns although if your at the back of the hotel with the window open you do hear the M1. 07 July 2014
Rated 2.0 out of 5.0 by noisy room The first room we had was very noisy. The second room had a really uncomfortable matress 03 July 2014
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