Rated 3.5 out of 5 by 82
Rated 5.0 out of 5.0 by Scouse46 Excellent Service with a Smile
Excellent service every day and always with a smile, staff always very busy, reception, breakfast and Restuart/Bar always very accommodating. Excellent gym and pool facilities which are all now available after refurbishment. Rooms are always spotless after a good cleaning daily, as I spend more than one week at this location every month.
If there is a down side it is the fact that the hotel is still going through a refurbishment on the rooms, this is being managed very well to try to minimise as best practicable any disturbance to the paying guest, this is to be expected as this hotel goes through this upgrade, but the staff more than make the experience worth while.
30 January 2015
Rated 1.0 out of 5.0 Beware of parking!!!!
I have been staying at this hotel for many years without any cause for complaint, however... I was recently sent a £100 fine for parking for 24 minutes!!
Beware, you will be fined if you stay beyond the 15 minute maximum.
I was dropping off equipment to be taken offshore the following day. I was delayed whilst finding out the keycode for the door. I had no idea, at the time, that the parking limit was in place. I still have no idea how I would ensure I do not get fined again by having an "Authorised Vehicle"??
I will NEVER stay here again. I'll be staying up the road.
22 January 2015
Rated 5.0 out of 5.0 by skywish ANOTHER GREAT STAY
Yet another great stay at The Holiday Inn, staff are very welcoming and helpful, the room was great, asked for a quiet room and our request was met, we had a very peaceful sleep, thank you Holiday Inn Norwich North. The only thing we could critisize is the fact that on entering and leaving the hotel we had to endure smokers just outside the automatic doors, not very pleasant when you get a lung full of smoke, and the smell, maybe the hotel could move the smoking area futher away from the entrance. Overall we enjoy our stays here.
22 January 2015