Rated 4.5 out of 5 by 114
Rated 4.0 out of 5.0 by Ozzman Great service, needs better entertainment
Great comfy room
Never had problem with booking room
Need to improve menu and food quality
Need more entertainment in the hotel itself, such as gym or pool etc.
01 December 2013
Rated 5.0 out of 5.0 by footballfan66 Third Stay.
Booked online well in advance for our third stay here. Got a bonus of a fantastic pitch view for two nights and breakfast. Didn't disappoint as usual, the staff were great. The only thing I'd like is free wi-if in the room rather than just the lobby.
20 November 2013
Rated 4.0 out of 5.0 by RRTT Fine stay in the Fine City
Ideal location close to the city centre, clean friendly & comfortable.
20 November 2013
Rated 4.0 out of 5.0 by Michae1 Relaxing and lively
All round comfort, very good. On match day so a lively atmosphere too. Breakfast very busy; was the hotel short staffed?
13 November 2013
Rated 3.0 out of 5.0 by Colin56 Good room, pity about the food
This is a good hotel let down by the kitchen department. My room was spacious, well appointed and good value. The car park is adjacent - although not easy to locate on a dark night - some illuminated signs would be a good idea. The additional charge of £4.95 left a sour taste in the mouth. However, the food is not great: spatchcock chicken was dry and tasteless - and the bird itself decidedly undernourished, so not a lot to eat. The coleslaw accompaniment was tiny - mean to the point of miserliness. Breakfast was not much better - two poached eggs came hard rather than runny. Toast had to go through the machine twice. My recommendation - stagy here by a lll means, but arrive in time to eat elsewhere!
10 November 2013
Rated 5.0 out of 5.0 by Hugh123 Surprisingly good for a 'chain' hotel!
Staying here was an exceptionally easy experience from the moment I checked in. A parking space right outside the main entrance; speedy check-in; an efficient lift whisking me to room 512 on the 5th floor. A good size room benefitting from the wedge shape of the curve in the building, so lots of space..... and incredibly quiet. But the breakfast was the absolute highlight - well cooked, excellent selection, and eat as much as you like. The pre-paid £10 charge for breakfast was incredible value. I really can't fault this hotel in any way.
07 November 2013
Rated 4.0 out of 5.0 by DBoy101 Good location…Norwich
Great breakfast staff very helpful room had very good view of football pitch we watched the youth game from our bedroom window. Didn't read the hotel info properly - thought it had a pool but it didn't. While there was access to the leisure centre across the road the timings for children swimming were restrictive and it was not as relaxing as using a hotel pool i.e. swim before breakfast. As such, I personally felt that the hotel felt expensive even though it was clean and functional. Internal space felt small and the lounging around areas not extensive. Dare I say it had a holiday inn express feel to it.
07 November 2013
Rated 5.0 out of 5.0 by Taffeta Great breakfast, good service, comfortable room
It ticks all the boxes! 10 year old football mad son loved the view, breakfast plentiful and good quality, service prompt friendly and efficient and room comfortable and well kept.
06 November 2013