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Rated 4.2 out of 5 by 189 reviewers.
Rated 4.0 out of 5.0 by Shame about the bathroom Hotel let down by untidy corridor, dirty bed linen lying in corridor reported early but not cleared until following day. Bathroom on the small side and felt somewhat squeezed for space. Don't take a cat. Hopefully will improve as staff become more experienced. 24 July 2014
Rated 4.0 out of 5.0 by 服务一流 服务人员素质高、态度好。早餐还不错。但是不提供免费wifi不太合理。房间考虑了遮光问题,可是完全遮光后透气性较差。 22 July 2014
Rated 2.0 out of 5.0 by Management are Rude My advice would be keep little niggles to yourself. Reception do not want to hear them -even when they ask and however polite you are - the management state - it is group policy and you may not like it, they won't change it - go somewhere else!!! 22 July 2014
Rated 5.0 out of 5.0 by Fantastic all round and i return time after time. I have stayed at this hotel about 5 times this year so far and i really cannot fault it. The manager and team provide a warm welcome, so much in fact I have taken the family here as it is also an ideal hotel to stay in for a holiday in Norwich as well as on business. It's a few miles out of Norwich but very easy to get into the city centre and about 10 mins walk to a large supermarket. The hotel has a good sized bar layout. Just right for a drink and bar meal with a bit of atmosphere or you can use the restaurant with great service too. I love the gym and swimming pool. If you're someone who misses the gym when working away then this place is for you. You can go to the gym, have a swim and then have a meal followed by a fantastic night sleep!! Keep up the good work! 21 July 2014
Rated 3.0 out of 5.0 by Room problems Telephone keypad not working and light systems old configuration . 21 July 2014
Rated 5.0 out of 5.0 by Great Hotel Richie and staff always make you feel so welcome. We will miss this Norwich Hotel. 20 July 2014
Rated 4.0 out of 5.0 by Great service poor room Could do with a better equip bathroom ie soap dispenser near basin, and bath / shower gel . Bathroom could be a bit cleaner soap scale round the sink. Tea / coffee more sugar needed as only 2 sachets in room 19 July 2014
Rated 4.0 out of 5.0 by Service The overall service during my stay was excellent. The staff were helpful particularly in directing me to locations in Norwich. 14 July 2014
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