Rated 4.2 out of 5 by 107
Rated 5.0 out of 5.0 by Hazel40 Warm friendly staff
Lovely big CLEAN room very friendly and helpful staff . Had a great stay. Room was a little cool at night because the long curtains cover the radiator . But staff gave us an extra cover which helped . Will be staying again next year .
27 November 2013
Rated 5.0 out of 5.0 by happyfish excellent, almost!
Warm and friendly welcome from happy smiling staff. Lovely room. Good food in restaurant and breakfast in room, faultless. Got the pool mostly to ourselves and swimming towels were provided.
Only fault was coach drivers running engines for too long in the morning! Many thanks to all the staff.
19 November 2013
Rated 5.0 out of 5.0 by Chapo Excellent hotel, location & service
The staff at the Holiday Inn Norwich were very accommodating & helpful. An excellent breakfast & overall good experience. Will definitely stay here again.
17 November 2013
Rated 3.0 out of 5.0 by Catchers46 Too hot!
On a mild early-November evening the heating was on full blast and the room was stifling when we entered it after checking in. We had to turn the heating down to zero AND open the window. Next morning the corridors and the dining area were all excessively hot. The hotel has some nerve, asking guests to think of the environment and save energy by not putting towels in for daily laundry, while wasting heaven knows how much energy by over-heating the premises.
Also, the room had not been properly cleaned after the last occupant left. Only two teabags were provided for an overnight stay by two people and not a single biscuit.
16 November 2013
Rated 5.0 out of 5.0 by Lindylou1 Lovely quiet room and comfy beds
Great stay as always. Our eldest daughter lives in Norwich so we visit often. One small criticism, a bigger towel rail would have been appreciated! We had a twin bed room as requested and the beds were very comfortable. We were in a very quiet corridor, on the lower floor so minimal noise. Looking forward to returning for Christmas.
15 November 2013
Rated 4.0 out of 5.0 by Bexs Lovely birthday weekend
A lovely relaxing birthday weekend for my daughters birthday, 'best sleep I've had in ages' was one of the children's remarks! Lovely breakfast, although would be nice to have vegetarian sausages. Pool and gym was lovely as well. Our second visit and we will definitely stay again, Jane on reception was very helpful and a card and chocolates for my daughter was very thoughtful.
08 November 2013
Rated 4.0 out of 5.0 by DT0757 A good value enjoyable stay
We were staying for one night following a wedding reception in the hotel. It was great to be able to join in fully with the celebrations knowing the bedroom was only a short walk away at the end of the night. The room was very comfortable and also quiet as the bedrooms are separate from the bar and function room area. Bed and bathroom were all one would expect.
08 November 2013
Rated 4.0 out of 5.0 by Bobger Warm Welcome
Stayed at this hotel several times and always found staff friendly, helpful and welcoming. Some of their more expensive competitors could learn a lot from a stay here.
Shall certainly use again .
Unfortunately, my IHG card not accredited with the loyalty points. Have applied for new card
31 October 2013