Rated 4.1 out of 5 by 166
Rated 1.0 out of 5.0 by Philip79 This hotel fails to meet the basic standards
I booked this hotel as I thought it was "NEW" as that is what was listed on the website.
It turns out that whilst the hotel is "NEW" to having a Holiday Inn badge it is actually an old hotel with only the ground floor close to Holiday Inn standards.
The hotel have only conversed the rooms on the ground floor, so if live me you don't like ground floor rooms then the only choice you have is to go on the first floor.
The first floor rooms are tatty, the sink is outside the bathroom and the rooms have an oder of a very old room.
I was forced to stay on the ground floor as it was the only rooms suitable.
Sadly the room standards did not meet my expectations, I opened a cupboard and found a bag of pot noodles and 2 other bags of rubbish, the surfaces looked like they had not been cleaned for some time and the bed linen was not crisp and felt like the bed had not been changed from the last guest. I had to clean the room surfaces myself.
I attempted to address the issues with the hotel but all I got was " all I can say is sorry" after hearing that several times I got the feeling that this is normal for this hotel.
Being on the ground floor I could not open the window overnight as the window so wide that it would allow anyone to climb into my room in the middle of the night, as a result of that I have no option but to sleep in a stuffy room.
I had hoped that breakfast would be much better, being vegetarian I am limited on what i can eat, that selection was drastically reduced then I seen an employee picking up the tongs used on meat and tidying all the meat and non meat items with the same tongs. indiscriminately touching all food items.
I was also concerned at the fact that despite it being 9am the mushrooms, tomatos and hash browns had been dried out and rather than taking dried out of old food away they simply pushed it aside and then added the fresh food in with it.
I could now see why food had dried out.
I would not revisit this hotel again and would not recommend it to anyone.
14 October 2014
Rated 5.0 out of 5.0 by fluffette comfortable bed,great breakfast choice
the outside of the hotel dosnt do the inside justice,our double room was spotless,just the right size with a lovely comfortable bed.no complaints there,the staff were lovely and friendly especially the lovely irish lady on duty at breakfast.would def stay here again.
09 October 2014
Rated 4.0 out of 5.0 by sappers good all round taking care of 60- 70 ex army veteranns
great inexpensive stay in nice surroundings with friendly people
09 October 2014