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Rated 4.1 out of 5 by 138 reviewers.
Rated 4.0 out of 5.0 by lovely comfy beds Two double beds for two people with a choice of pillows made it very easy to sleep well despite the hotel being very busy and quite noisy in the corridors but it was Saturday night in the city centre.The room was clean apart from thick dust on the mirror and and picture frames but decoration was a little tired with peeling wallpaper and scuffed walls. Convenient for the University with a choice of chain restaurants on the doorstep. My daughter and I found the staff to be really freindly and accommodating. My only two gripes are that the room was very hot despite turning off the central heating. And yes, we did open the window but it was a bitterly cold night so the temperature plummeted and the open window meant we had all the traffic noise and the noise of merry people returning to the hotel. The other gripe is having to pay for wi-fi in the room. My young daughter did not want to sit in reception in the evening and you only get an hour free anyway. Overall, I think if it was a week night I'd happily stay again as the beds were so comfortable. 26 February 2014
Rated 1.0 out of 5.0 by Rooms too warm Found the temperature in the room intolerable. It was too warm too sleep even though I had my radiator turned to zero. Reception could not change my room as they said other rooms would be the same. Gave me a fan which helped a little and said to leave the window open to cool it down which also helped marginally but it was really too warm when sleeping. I stayed 4 nights and worked during the day so I was exhausted at the end. Will not stay in this hotel again. Other negative points are: Some of the staff a bit uppity. Internet only free for elite members and very costly if not - most people have internet at home these days so in some ways I think it should be an included service in hotels (like a TV - you expect all rooms to have this without paying extra. Kettle wasn't very clean. No back door in this hotel - so it is a long walk around when its raining. Sorry but on this occasion, the only positive point I have for this hotel is its location. 18 February 2014
Rated 3.0 out of 5.0 by Didn't really want to sleep on the floor Stayed in probably the worst Holiday Inn room I've ever seen at this hotel. The bed was pretty much a mattress on the floor and the TV couldn't be viewed comfortably either from the bed or from the single chair in the room. Really disappointing as my previous stays at this hotel have been good. 16 February 2014
Rated 4.0 out of 5.0 by great staff and service Lovely hotel, close to the marina. Comfortable room, great breakfast and room service sandwiches. Drinks at the bar were a bit pricey. 13 February 2014
Rated 5.0 out of 5.0 by comfy bed. room very clean HAVE STAYED HERE SEVERAL TIMES, AND WILL CONTINUE TO DO SO. 13 February 2014
Rated 5.0 out of 5.0 by Excellent Staff were very polite and made us feel very welcome. CLose enough to the city centre to get a quick taxi, but far enough away to not be disturbed. The marina is lovely and offers a good selection of shop and restaurants. Would recommend and would stay again. 12 February 2014
Rated 5.0 out of 5.0 by good very friendly staff helpful beds good food good 10 February 2014
Rated 5.0 out of 5.0 by Very good Restaurant First of all, the rooms are quite nicely refurbished and comfortable. Quiet location, not too far from city-center. No Upgrade for IHG Platinum Members The quality of the food in "Eatons" Restaurant is outstanding. 10 February 2014
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