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Rated 4.1 out of 5 by 218 reviewers.
Rated 2.0 out of 5.0 by Disapointing While this was a reward night, used to take my son to a University open day, I have come to expect a better standard of accommodation at the Holiday Inn.. My wife and I had a reasonable room but my son was given "the only room available" which appeared to be a converted meeting room with a store cupboard. This was next to the bar and the lobby and did not offer the standard of accommodation I have come to expect at the Holiday Inn. 07 December 2013
Rated 4.0 out of 5.0 by Great room cleanliness Great location, really lovely room fantistic to have a choice of pillow firmness and bed great. Fairly priced would recommend 28 November 2013
Rated 3.0 out of 5.0 by Average Two adults and one child in a family room, two double beds. The beds are small for two adults. Room 110, bath drain wasn't right and you could smell it when you walked in. I didn't mention it immediately and was too busy on check out. We had to leave by 8am but this was too early for a hot breakfast. The food in the evening was good, not just good for a Holiday a inn but good for anywhere. 27 November 2013
Rated 5.0 out of 5.0 by Great hotel Stayed in hotel recently while on a weekend away with friends and had fantastic time. Room was very clean and had such a good nights sleep in a very comfortable king sized bed. Staff were very friendly and breakfast hot and plentiful. Would definitely stay here again. 27 November 2013
Rated 4.0 out of 5.0 by Comfortable, cosy room and friendly staff I enjoyed my stay at the Holiday Inn, Nottingham. We were only there for one night. The room was immaculate and the bed was comfortable. I found the staff to be very friendly and helpful - I had to ask their advice on directions through the city a few times and they were enthusiastic in helping me. One thing would have made my stay better - a kettle and coffee/tea in the room! Most hotels of this standard and budget offer these facilities. I like to go to bed with a cup of tea and wake up with one before doing anything else. Also, we had to check out at 8am because we had an event to attend - it was Sunday and the buffet breakfast did not begin until 8am, hence we didn't have time for it. Had I actually paid in advance, I would have had to ask for a refund. But anyway, the lovely lady in the restaurant helped us out with some food. I would definitely stay again, but I would like a kettle! The location was very convenient. 27 November 2013
Rated 4.0 out of 5.0 by Well designed hotel with large rooms. Hotel building is well designed. The common areas like lobby looks good. The rooms are large in conparison with other hotels in Nottingham. The opening windows are also a plus. However, the operation of the hotel could be better. The front desk could be more informative for all matters including IHG card benefits and breakfast buffet options etc. 26 November 2013
Rated 3.0 out of 5.0 by My stay at holiday inn The room was lovely, in the middle of the night some other drunken guests were very loud and tried their key in my room door. I am a young woman and as you can imagine i was very frightened! They then continued to swear at each other and finally found their room. I went back to sleep and after the small incident had a lovely sleep. I told reception in the morning and didn't get the response i was hoping for. Despite this the hotel and the grounds were lovely and i would definitely return! 21 November 2013
Rated 2.0 out of 5.0 by Heating pipes started clanking loudly at 5.50am! Staff were good and room comfortable although the kettle did not work do staff bought a pot of tea to the room. However sleep was rudely interrupted at 5.50am when what seems to be the central heating pipes starting making really loud clanging noises do I couldn't get back to sleep. Not good when I had a full days work ahead. I complained to staff and was offered an apology but no other incentive to return. I have to stay one night a week in Nottingham. This week I am staying at premier inn where you get a refund if sleep interrupted. It really is important if staying away from home for work, 18 November 2013
Rated 5.0 out of 5.0 by Best Hamburgers in Nottingham Compliments to the chef - best hamburger I have had in a long time, tastey, juicey mmm ! All in all good hotel, do need to improve or invest in new lifts - incredibly irritating when you are in a rush in the morning and the lift is painfully slow. 15 November 2013
Rated 3.0 out of 5.0 by Average hotel our room was near the lift which was fine except one of the lifts kept grinding every time it was used! we asked reception to order a taxi for 7 pm to go to a show but reception then let somebody else take it so we then had to wait a further 15mins for another one. they had to ring taxi firm several times to get one to arrive. breakfast was barely warm. all in all a disappointing stay at the hotel. 14 November 2013
Rated 5.0 out of 5.0 by great sized room Hotel was very welcoming and the staff were really great, rooms were a good size and comfortable. 07 November 2013
Rated 5.0 out of 5.0 by Lovely short stay, quiet location but still central This was our first stay at a Holiday Inn and it was a lovely experience. The hotel is in a quiet location but not too far out of City Centre. The free parking is definitely a bonus. Staff were friendly, polite and pleasant. Breakfast was a treat and very good value. As our daughter is studying at Nottingham University it will be likely we will come back again as it is just 5 -10 min by car depending on traffic. 03 November 2013
Rated 4.0 out of 5.0 by Clean comfortable great location We have stayed in this hotel 3 times now and it's always a pleasure , rooms are modern and clean, staff are polite and helpful and location is great for city centre . Highly recommended. One of the better Holiday Inn hotels . 31 October 2013
Rated 4.0 out of 5.0 by Clean room and great service The room is clean and comfortable. The staffs are friendly and helpful. 24 October 2013
Rated 5.0 out of 5.0 by Helpful at reception Asked for a quite room and got end of corridor on top floor - great thank you. Good quiet night as a result. Shame still having problems with my reward card in this location (nowhere else!). Breakfast great as ever. 21 October 2013
Rated 5.0 out of 5.0 by Nice room Nice room, comfort and relax. But the pillows, we couldn't sleep well on them because they are too soft. Good local as easy access to varies restaurants, fast foods, cafes, Sainsbury and many shops. 21 October 2013
Rated 3.0 out of 5.0 by restaurant service lets it down Although the food was great, 1 evening took 2 hours to get our food due to being unable to cope with a big group that were in. Staff were apologetic but could of done more. Manager was supposed to call me the following day but didn't. Rooms are ok but there was a mechanical unit outside that came on and off during the night. 20 October 2013
Rated 4.0 out of 5.0 by Very helpful staff The staff on reception and in the breakfast room were very helpful and responded to our requests with swiftness. We have stayed in this hotel before as a family of 3 and would recommend it the only negative is that you can hear people talking and laughing in the rooms near by and in the corridors which can be disturbing at 1am! 16 October 2013
Rated 5.0 out of 5.0 by Helpful staff, very attentive and freindly. Good location - Staff very professional, best I have yet encountered at Holiday Inns. 13 October 2013
Rated 5.0 out of 5.0 by Rooms big enough for 4 Stayed with 2 children, 2 double beds were more than adequate and there was still enough space to walk around the room comfortably. Only problem with the room was the temperature at night. We all slept on top of the duvet due to the heat. The previously mentioned problems with the scrambled egg hadn't been resolved. Grey clumps aren't very appetising, but that is the only complaint about breakfast. The website could be clearer about the child age and breakfast policy. We had a comfortable stay only a leg stretch from the city centre and a bonus of free parking. 09 October 2013
Rated 5.0 out of 5.0 by Excellent value for money From friendly staff to confortable bedroom and excellent food in the restaurant. Small gym with adequate equipment. 07 October 2013
Rated 5.0 out of 5.0 by A great customer experience..... A comfortable well laid out room with impeccable standards. The restaurant food was exceptional with a great menu to choose from and all served very prompt, considering the restaurant was fairly busy.....well done guy's !! 30 September 2013
Rated 3.0 out of 5.0 by As expected ... I regularly stay at this hotel so have become used to the trouble free, accommodating nature of my stays here. There was absolutely nothing wrong with my stay but there was nothing exceptionally good either. 29 September 2013
Rated 3.0 out of 5.0 by Breakfast service The receptionist who checked me in was brilliant, very helpfull. Breakfast service was very very poor. I asked for a omelet nd salmon with scrambled egg, it took 20min for it to come, when I asked the server for it she said that the chef is preparing it from scratch, it will take some time. It does not take 20 min for a omelet to be prepared. The server was a young girl in the restaurant, she looked as if she did not want to be there. One of the most unhelpful servers that I have come across, working in the same industry I know that small things go a long way, but not with that attitude. Ad yes the omelet that came out looked as if it was just put on a plate for some to eat if they like it or not. I have the photo if it if you would like to see it. It was scraped from the bottom of the pan which was very certain. On check out I mentioned it to the receptionist and he told me he will mention it to the hod. He also was very good in his service specially when I saw him working late evening and then early morning at work with a bright smile. 24 September 2013
Rated 4.0 out of 5.0 by Loyalty scheme is not working This is my second visit where my visit is recorded as non qualifying. I know from colleagues this is not an isolated problem as they are also getting this problem. The first visit has Ben corrected but I do not want to have tan ongoing need to submit a missing points claim. All priority club members should take note and check their statements 24 September 2013
Rated 4.0 out of 5.0 by Comfortable, good location, disappointing food Quiet location by the canal marina in a retail park. Limited eating options nearby, only dull chain steak houses etc. about a mile from city, very nice canal side walk into town. Hotel itself was good, comfortable and quiet, helpful staff, and generally good place to stay on business trip. Only down side was the food: I ordered steak and ale pie: this was a bowl of stew with a disk of separately cooked pastry, simply not a pie. If they do not want to make a proper pie why put it on the menu? As a consequence I have no confidence in commitment to producing quality food. 22 September 2013
Rated 4.0 out of 5.0 by A great room. An enjoyable nights stay. The room was very clean and well appointed. Even though my stay was a Saturday night, and the room was on the ground floor, the room was very quiet. The only downside, was that reception could be better staffed. Otherwise, I'd recommend staying. 20 September 2013
Rated 5.0 out of 5.0 by Lovely decor and lovely reception area Lovely room, we had 2 double beds between the 3 of us. The bathroom had a lovely big mirror also. Loved the bedding and the beds were very comfortable. We ordered breakfast with our room but there could have been more information on what the breakfast was especially as we weren't sure if our 15 year would get breakfast. Website said free breakfast for 2 adults but didn't mention child's. But apart from that, the breakfast was nice and the hotel facilities very nice thank you. Would be happy to recommend this hotel and wouldn't hesitate to stay in another holiday inn. 20 September 2013
Rated 5.0 out of 5.0 by Fantastic Hotel , Air con needs to be fixed We stopped at the hotel on route to York. We had a very good welcome From Chris on reception who checked us in quickly , he also made my 9 year old son feel very welcome ( my son actually said "I feel very important mummy ), the hotel room was lovely and the beds were very comfortable. Breakfast was faultless as were the staff . My only moan would be that the air conditioning wasn't working and at night the room was extremely hot, luckily I had a fan in my car so I had to pop down and get it . Even though it just circulated the hot air around. We are considering staying at the hotel again next year so fingers crossed the air conditioning will be fixed then. Thank you again to Chris on reception for making us feel welcome and taking time out to chat to my son whenever he passed reception . 12 September 2013
Rated 5.0 out of 5.0 by Back to normal high quality service... My last experience I do think was a glitch and was rectified quickly. This last stay was 'normal' and buy that as expected from HI, high standards achieved overall, Thanks, I will use again! 10 September 2013
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