Rated 3.8 out of 5 by 281
Rated 3.0 out of 5.0 by Weekly traveller! Sleeping at a Rock Concert would be quieter!
Never been to a hotel that was so noisey and after I requested a QUIET room on my booking!
17 October 2014
Rated 5.0 out of 5.0 by coline1 Crowne Plaza Nottingham
Superb hotel, from the outside looks like a normal hotel, but inside its like a holiday resort! wow!
The food is great, try the sirloin steak, its to die for.
Would stay again...
15 October 2014
Rated 3.0 out of 5.0 by Business aowjxnrdsiucrgbi Decent hotel but too much noise!
Decent hotel, very noisy outside until 2.30 in the morning.
14 October 2014
Rated 1.0 out of 5.0 by Notalot Noisy area
Lots of outside noise during my stay which interrupted sleep.
13 October 2014
Rated 5.0 out of 5.0 by lynseylynzmc Excellent all round
Spent my 40th birthday here for a night out in Nottingham, ideal location, excellent service, great room bottle and choc treats most welcome would highly recommend this hotel and will definitely stay again value for money second to none. thank you
11 October 2014
Rated 4.0 out of 5.0 by beanhead wonderfully helpful staff
Great vfm. Superb location. Staff, particularly on reception were marvellous and really went out of their way to assist. Empty fridge in the room was a great asset as the location of the hotel is so central to amenities.
08 October 2014
Rated 3.0 out of 5.0 by Morley66 NO SLEEP due to Rock City but Taylor saved my stay.
I always talk about Amy in Room service but did not see her much this week so was feeling bit disappointed.
Then Taylor the bar manager stopped for one of our chats again and I started smiling.
Taylor is funny, intelligent and defiantly beautiful. She had a great sense of humour and any boy friend she has should consider himself lucky and treat her as precious.
Still not sure about that accent it is as beautiful as her looks just not from Nottingham despite her claims it is.
Then to the reception desk who moved my room after NO Nights sleep last night due to rock City.
Booked in 814 next week so hope it does not get changed as it did this week.
In the managers response to my last review she said the staff I mentioned would be told of the great service they provided and rewarded I hope this was the case and again for Taylor this week.
02 October 2014
Rated 5.0 out of 5.0 by Elizabeth 30 Comfortable bed and excellent service
My husband and I had a very pleasant stay at the hotel. the rooms were very pleasant and the staff were extremely helpful. The food was excellent , from breakfast to lunch and dinner. The room service was excellent too.
We really enjoyed our stay at the hotel.
01 October 2014
Rated 5.0 out of 5.0 by James056 Great nights sleep.Comfortable. Excellent staff
Comfortable. The rooms were always kept clean. The staff polite and very helpful at all times.The atmosphere very relaxed. Checking in and out were a breeze. Quick efficient. Excellent all round experience.
30 September 2014
Rated 3.0 out of 5.0 by Yluk Ms
Daily room cleaning services and front desk staff attitude have to be improved
29 September 2014
Rated 5.0 out of 5.0 great stay
clean and comfortable. friendly staff. no issues and would stay again.
27 September 2014
Rated 2.0 out of 5.0 by GUESTMak Good location, but will not visit again due to poor service
Good location, but will not visit again due to poor service
26 September 2014
Rated 3.0 out of 5.0 by LondonLovely Booking cancelled before check in
I tried to check into the Crowne Plaza last saturday, but when I gave the receptionist my booking details I was told that my booking was not on the system.
I had booked this room 2 months in advance, yet he kept telling me I was not booked in.
He then began to tell me the hotel was full that night and didn't even offer any other solutions.
I was checked into that hotel for my friends wedding reception, and had pre-ordered one of the rooms she had reserved.
Another receptionist then came over and said that he could check another system, which he didn't seem pleased about, but went out into the back to try.
He came back 5 mins later with a key for the room. I asked what had happened and his reply was that my booking had been cancelled, but didn't have an explanation. I couldn't work this out, because I had confirmation emails to prove my booking.
I was happy that it was all sorted in the end and I didn't have to look for a hotel at such short notice, but the thing that got to me the most was that he didn't even apologise for what had happened. He just looked like I had inconvenienced him to do more work.
It's a real shame that this happened, as I was really excited about my stay and enjoying my friends wedding reception, that this kind of put a bit of a dampner on the whole evening.
23 September 2014
Rated 3.0 out of 5.0 by Morley66 Taylor and Amy saved my week
I stay at the Crown Plaza in Nottingham most weeks 3/5 days and last week and the week before were not as nice as normal to start with.
Firstly the room I had booked was given to someone else which left me I a nosey room as a Platinum member I would have thought I would have been treated
This meant I had a very sleepless night when the Sky City kick off.
But then it happened Amy walked in with the smile and personality that lights the whole hotel up she is the star of the hotel and cheered my day up I hope the hotel management realise this and make sure she has many shift on the room service side looking after the club lounge
Then Lousie not quite Amy but again fun loving and always good to talk to I am not sure why we do not see more of her. Lousie is very customer focused and always so polite and cheerful.
Taylor the manager of the bar one of the 1st people I meet here over a year ago and such a bubbly person, she is the life and sole of the bar and I love the conversations I have with her she is fun and gives as good as she gets when I make fun of her ( not sure where the wonderful voice is from as she sounds like NO one else in Nottingham).
I would love to know that comments like this get the staff a bonus as I feel they all deserve one and are a credit to the Hotel.
Nearly forgot Rachael she is always so happy and laughing and a pleasure to talk to.
I hope the above helps with your making the Hotel better and understanding how loyal customers like myself feel about the staff
22 September 2014
Rated 5.0 out of 5.0 by kh68 helpful staff
I had an issue with my booking which was my error, Matthew (concierge) and Lisa (sales team) were fantastic and solved the issue to my delight thank you both for your help.
15 September 2014
Rated 5.0 out of 5.0 by Wingnutt-Tina Special Stay - Gorgeous Room and Hotel
We had an amazing experience staying at the Crowne Plaza in Nottingham. From start to finish everything was superb. Lovely kind friendly staff who instantly made you feel welcome and at home. Very elegant clean and beautifully presented reception area with pretty fresh flowers. Lovely room with a heavenly bed and linens. Sweet little extra touches like a magnifying mirror in the bathroom and the sleep well remedies! Dinner and breakfast was delicious and loads to choose from.
We will definitely be staying here again as we are now planning a Christmas shopping trip in Nottingham.
12 September 2014
Rated 1.0 out of 5.0 by GMRogers1208 Not good enough
Not very impressed, the TV didn't work and seemed to be perfectly reasonable to the staff
Checkin argued that it hadn't been prepaid and then said you can't use a debit card for authorisation.
Not pleased as stay at CPs a lot and this was a present to my mother inlaw for their anniversary
12 September 2014
Rated 3.0 out of 5.0 by kk lee hot room with no working air con and no ventilation
Staff are always very friendly and helpful. Rooms are clean to a fairly high standard and the hotel beds are always very comfortable. However on this occasion the rooms were extremely hot and stuffy with no working air conditioning or other means of ventilation ie a working Window. I understand for health and safety reasons that there are no working windows on higher floors, but only option was a stand up electric rotary fan, which was dirty and full of heavy dust on the protective grill. Not normally the standard I expect from a crowne plaza hotel - they should have warned guests before hand about the situation as it did get rather uncomfortable at times.
10 September 2014
Rated 2.0 out of 5.0 by Shaun27 Not that good at all
Booked for a superior room think they put us in a standard double there where marks on the floor and the table in the room a couple of the legs where coming off if I had put my bag on the table it would've callapased. The thing is I really hope we get better service as we have booked our wedding reception there and hope we get better rooms as some guests will be staying over we booked reception before we had stayed there the function rooms look really nice just hope we get better service because we had to wait for our room to be cleaned even tho check in was at 2 we could get in the room until 3 and was told to go look round nottingham then come back at 3
10 September 2014
Rated 3.0 out of 5.0 by nic d Crowne Plaza Nottingham, Great Leisure facilities shame about breakfast
This hotel has some greta aspects especially the leisure facilities and open relaxing areas. The staff in general are very courteous. However, the rooms are dated and the breakfast is poor with stewed tea and toast that is burnt on the outside and bread on the inside. With a bit of care this could be a great hotel to stay especially for business travellers.
09 September 2014
Rated 4.0 out of 5.0 by caruann BUsiness trip
Very friendly and helpful staff. Good food. Clean rooms. Check your aircon is working if it is a warm day!
08 September 2014
Rated 3.0 out of 5.0 by SinkyH Disturbed Sleep
A friendly greeting at reception, and a clean pleasant room. WifI was available but the log in page required agreement to a payment, after clarifying with reception was advised that as an IHG member the payment will be removed form my bill daily.
On my arrival day (Sunday) there was what appeared to be a wedding reception on. That evening all I could hear was the thump, thump, thump of the base beat from the function room downstairs. This continued until approximately 04:00 in the morning. Although I did manage to drift off despite this I was then awakened by the squeaking of the corridor doors as guests returned to their room (probably from the party as this went on until about 4.30!)
I was paying the extra for access to the executive area
07 September 2014
Rated 1.0 out of 5.0 by YYYYYYYYYYYYYYY A very 1990's experience
A Hotel in need of a facelift from the decor through to the service levels.
05 September 2014
Rated 4.0 out of 5.0 Crown Plaza Nottingham
Very nice hotel good food friendly staff.
Well worth a visit
05 September 2014
Rated 5.0 out of 5.0 by Keira's nan Clean and comfortable
Very pleasant stay all very clean. Staff very helpful. Breakfast excellent. Noisy outside at night but to be expected in a busy town. I believe the car parking charges should be wavered as this could put customers off coming to the hotel. Which would be a shame. The only hotel I have ever been when you have to pay for parking on top of the hotel bill.
04 September 2014
Rated 5.0 out of 5.0 by RobDon79 Amazing
The best Hotel I've stayed in in the last 12 months.
The staff were wonderful (*****)
Please read earlier feedback
04 September 2014
Rated 4.0 out of 5.0 by Malla1957 Good Hotel
My wife and I found this hotel very well run with helpful staff. Room clean and tidy with everything one would expect. We will stay again in future visit to Nottingham
03 September 2014
Rated 4.0 out of 5.0 by Andy R Good apart from noisy air conditioning
Everything about the stay was excellent, apart from the noisy air conditioning.
03 September 2014
Rated 4.0 out of 5.0 by Bhuster Pleasant stay
Stay was pleasant but would have been better if air conditioning had been working.
02 September 2014
Rated 5.0 out of 5.0 by Jonnie71 The best bed ever !!!
Great staff, lovely and clean best nights sleep ever !!
02 September 2014