Rated 4.2 out of 5 by 181
Rated 5.0 out of 5.0 by LILIBET RESPONSE TO PROBLEM
AS I SAID EARLIER, THE PROBLEM WE HAD BEING ON THE FIRST FLOOR, AND NOT ABLE TO USE THE LIFT AS THE ELECTRIC WENT OFF, WHEN WE TOLD THE STAFF THEY SAID IF IT HAPPENS AGAIN, LET THEM KNOW AND THEY WILL BRING ME DOWN ON A SPECIAL CHAIR, WITH 2 STAFF IN ATTENDENCE, AND FULLY APPOLOGISED FOR THERE NOT BEING ANYONE TO HELP ME WHEN I NEEDED IT, YOU COULDN'T EXPECT MORE THAN THAT, AS IT WAS OUR OWN FAULT THAT WE WERE NOT ON THE GROUND FLOOR TO BEGIN WITH, THEY ARE TRUELY WONDERFUL PEOPLE, AND I COULDN'T FAULT THEM AT ALL.
27 July 2014
Rated 5.0 out of 5.0 by Plobb1! An unexpected little gem, reaches beyond 'business hotel'
Stayed here for two nights on a rushed family trip. Green, welcoming, pleasant, decent little restaurant and somewhat above what I expected for a business hotel. Nicely located just off Castle Boulevard, pleasant green environment with alternative eateries and a nice canal towpath walk into Nottingham. For us, the jewels were the staff. From front of house to the pleasant and courteous cleaners, they couldn't do enough for us. We embarrassingly overslept due to jetlag - Phillippa, Thomas, James, Joe and Duane went well out of their way with cheerful courtesy despite having other duties to do. We saw most of them still there the next evening, sharp and polite as ever despite a long shift! I hope such good human capital is encouraged appropriately. This has won us off potentially cheaper alternative providers. Certainly the place to come for a summer long weekend in Nottingham.
27 July 2014
Rated 5.0 out of 5.0 by SaraR Leisure Visit On A HOT Day !
Very happy with the overnight stay in Nottingham. A very hot day and the hotel was a lovely clean and cool environment ! I will stay there again !
22 July 2014