Rated 4.0 out of 5 by 186
Rated 4.0 out of 5.0 by bride's mom 716 nice place to stay
This is a recently updated Holiday Inn and the room was modern and clean. They offer a choice of pillow firmness which was great. The mattress was comfortable. The bathroom is nice in appearance but the pedestal sink didn't allow for much storage of toiletries, especially for a 5 day stay. The fitness center is basic but no one else was using it when I went so it was fine for me, there's a bathroom right in that area. I had difficulty sleeping because of the elevator noise and I couldn't set the a/c to constant noise so every time it shut off, for reaching the set temperature, I woke up. Restaurant food was good but every time I ate there or went to the bar, probably 7 times during my stay, there was an exceptionally long wait for service and getting the check. The bar was way understaffed for Friday night when they knew there were at least 2 weddings and a family reunion, 40 rooms booked for our wedding. The staff was very warm, friendly, and helpful. Overall, a good experience.
23 July 2014
Rated 3.0 out of 5.0 by AustinWU Hotel is outdated. Location is good.
Room is outdated. vending machine for laundry is not working.
So a bug drinking my water.
22 July 2014
Rated 4.0 out of 5.0 by Traveling Mad Komfortables Zimmer und hervorragender Service
Zimmer und Personal waren in Ordnung. Internetzugang war gut. Beim Frühstück war das Personal leider unterbesetzt und konnte den Andrang an Gästen nur schwer bewältigen.
22 July 2014
Rated 1.0 out of 5.0 by BHS69 In bad need of renovation & updating
Our room was not made up at 2:45pm when we returned. Worse there were blood type stains running down the side of one of the beds and a nasty brown stain on the room darkener shades which didn't cover the window on one end which rendered them useless. Water in tub filled up while taking a shower. Just an overall bad experience.
19 July 2014
Rated 2.0 out of 5.0 by renea27 Customer Service was great BUT...
The staff were very polite and accommodating as possible. However, on arrival I did not have towels and when I called down I was told that none would be available until 8am when staff arrived. The next day as I sat on the bed getting ready I spilled my make-up on the sheets. When I came back to what appeared to be a cleaned room, I pulled the sheets back and the make-up stains were there. I could not receive new sheets until 8am when staff arrived. This could have been a nice stay but it just felt dirty...... We never received those towels we requested either.
19 July 2014
Rated 5.0 out of 5.0 by HAPPY CAMPER 2 GREAT STAFF CLEAN ROOMS
I have stayed at other holiday inns over the years and found this one to be very guest friendly, everyone at the front desk seems happy to help.
11 July 2014
Rated 5.0 out of 5.0 by Manny22 Great atmosphere and service
The rooms were clean and organized. This is one thing that I immediately look for in a hotel. The Bar/Restaurant has a great menu- food and drinks. The staff were very helpful and willing to go the extra mile to assist with any issues. I would definitely stay again.
08 July 2014
Rated 4.0 out of 5.0 by karreeka In area visiting family
We were pleased with our 4 night stay for a family reunion in the area. Our son lives just a few miles away so location was good for us. Price was within our budget, rooms very comfortable and clean, beds spectacular, friendly and helpful staff. Small pool was just enough for two grandsons also staying. Loved bar and restaurant connected to the lobby. No frills but no frills needed. We will choose this hotel again. One drawback was lack of parking when returning to the hotel later at night.
08 July 2014