Rated 4.0 out of 5 by 183
Rated 1.0 out of 5.0 by BHS69 In bad need of renovation & updating
Our room was not made up at 2:45pm when we returned. Worse there were blood type stains running down the side of one of the beds and a nasty brown stain on the room darkener shades which didn't cover the window on one end which rendered them useless. Water in tub filled up while taking a shower. Just an overall bad experience.
19 July 2014
Rated 2.0 out of 5.0 by renea27 Customer Service was great BUT...
The staff were very polite and accommodating as possible. However, on arrival I did not have towels and when I called down I was told that none would be available until 8am when staff arrived. The next day as I sat on the bed getting ready I spilled my make-up on the sheets. When I came back to what appeared to be a cleaned room, I pulled the sheets back and the make-up stains were there. I could not receive new sheets until 8am when staff arrived. This could have been a nice stay but it just felt dirty...... We never received those towels we requested either.
19 July 2014
Rated 5.0 out of 5.0 by HAPPY CAMPER 2 GREAT STAFF CLEAN ROOMS
I have stayed at other holiday inns over the years and found this one to be very guest friendly, everyone at the front desk seems happy to help.
11 July 2014
Rated 5.0 out of 5.0 by Manny22 Great atmosphere and service
The rooms were clean and organized. This is one thing that I immediately look for in a hotel. The Bar/Restaurant has a great menu- food and drinks. The staff were very helpful and willing to go the extra mile to assist with any issues. I would definitely stay again.
08 July 2014
Rated 4.0 out of 5.0 by karreeka In area visiting family
We were pleased with our 4 night stay for a family reunion in the area. Our son lives just a few miles away so location was good for us. Price was within our budget, rooms very comfortable and clean, beds spectacular, friendly and helpful staff. Small pool was just enough for two grandsons also staying. Loved bar and restaurant connected to the lobby. No frills but no frills needed. We will choose this hotel again. One drawback was lack of parking when returning to the hotel later at night.
08 July 2014
Rated 5.0 out of 5.0 by Juliet_82 Just a nice comfortable trip
I've been going up to this area of Illinois for several years and used to stay at Red Roofs but this year I wanted to stay somewhere a little nicer so I tried Holiday Inn. And I'm not disappointed. The area is lovely. LOTS of shopping around and is directly located in between the two places I love to visit in the area. Its also not but maybe 15-20 mins from downtown Chicago which is great. I felt safe in the area and the hotel staff and guests were so very friendly and knowledgeable about where the fireworks and things were in the area. I did not really want to go downtown but found that OakBrook had a really nice display. This was probably my most enjoyable and relaxing trip I've taken in the past 5years. I not only recommend this hotel I recommend this area. If you're looking to go to Chicago and don't want pay an arm and a leg to stay downtown this is a nice place to stay.
07 July 2014
Rated 5.0 out of 5.0 by T-rev Comfortable room, excellent pillows
Slept well, the room was clean and comfortable. The pillows were exceptionally comfortable for a hotel. Staff was helpful and friendly. Bar has nice beer selection and the bartenders are friendly and accommodating. Got exactly what was paid for, would recommend this hotel to anyone looking for a nice stay in the area.
03 July 2014
Rated 4.0 out of 5.0 by ydobon Lasik around the corner
Bar staff recommended a dinner choice based on our conversation that was very good, thank you to them.
02 July 2014