Rated 3.7 out of 5 by 94
Rated 5.0 out of 5.0 by boobsky great service
Everyone was very accomodating.My only problem was that the sheets were not soft .I'm use to softer sheets at hotels ;other than that everything was great.The homemade cookies in the lobby were fab!!!!!
01 December 2013
Rated 5.0 out of 5.0 by frequenttraveler56 Great Stay at a Reasonable Price
We were very pleased with the service and friendliness at the hotel. and the price was right.
01 December 2013
Rated 5.0 out of 5.0 by BSax10 Everything, comfort, knowledgable, very very accomodating
Love staying here. Our son goes to St. Thomas and every time we visit, we get the same consistent service, Always very friendly, courteous and accommodating. Housekeeping is always very friendly and accommodating. We travel from Ohio and don't get in until late and we always have great service. I give this Holiday Inn a 10. We wanted to have a Thanksgiving dinner with our son because he couldn't come home and Jenna at the front desk was so accommodating. She looked up every restaurant and menu within the area and made our decision easier and less work for us to call around. She is very friendly. Can't wait to come back and visit.
30 November 2013
Rated 5.0 out of 5.0 by Prutrfc Staff Professionalism
My overnight stay with my 90 year old mother was stress free due to the friendly and helpful staff - Andrea greeted us @ the front desk and made my mother comfortable in the lobby while I took care of the paperwork and luggage - Jorge wrote a note for my car so I could park in the handicap parking space since in my haste I had left my sign at home .With the bitter cold weather and the severe wind this was a very special. I was given a room close to the lounge so my mother did not have to walk too much to go to dinner - We were given excellent attention at the lounge and our dessert was wrapped up to take to our room. Brett -our server -was very nice and made good recommendations -
The last pleasant experience was when we had left and my mother who suffers from the beginnings of alzeimers told me she did not have her watch - I returned and Jorge accompanied me to the room to check it out and as we were leaving the housekeeper came in and gave us not only my mothers watch but her three old bracelets she has worn for over 50 years which she had under the pillows for safekeeping -
I want to commend all of them and thank them for making me feel save and taken care of during my overnight stay-
27 November 2013
Rated 5.0 out of 5.0 by mobu Comfortable bed and tentative staff
my overall experience was a good one , the bed was so comfortable , the staff showed great hospitality. I do recommend this hotel .
24 November 2013
Rated 5.0 out of 5.0 by Pat944 GREAT Customer Service
From the minute we arrived we were greeted as a friend...
I must say Jenna at the Front Desk was amazing...
with all our comings & goings there was always a smile & greeting ... & always checked on us to see if we needed anything ?? we just wanted her to be there when ever we went by...
she also went above & beyond by when our things didn't come back from the cleaners, SHE went & got them !!!! who does that today??? Mahalo Jenna!!!
I must also say the other employees all had big smiles & greetings each time we were there & that means a lot to me.
You felt like you mattered...we were there for a week & this never ended. thank you..thank you all!!!!!!!!!!!
21 November 2013
Rated 5.0 out of 5.0 by Catcourtney Great staff
Stayed here for a weekend for a wedding. We checked in late at night, but were greeted so warmly and treated like friends by the middle aged gentleman at the front desk. Our room was spacious and comfortable and all staff we encountered were friendly and helpful. Everything was super clean and very well mantained. I didnt know what to expect from a Holiday Inn in upstate NY, but my boyfriend and I were pleased with the experience. Would definitely stay again if the situation arose! My only wish- that there was hot coco packets with the tea/coffee bar in the lounge/tv area!!
20 November 2013
Rated 5.0 out of 5.0 by TerryfromPhilly True Hospitality!
I recently stayed at the Holiday Inn in Orangeburg. I must say, I was delighted by the interaction I had with both of the front desk personnel, Andrea and Jorge. As I got in late and missed dinner, I came down for a candy bar but was a quarter short. Andrea took care of me anyway.
Further, when complications with my itinerary arose the next day, Jorge was gracious, accommodating, accountable--all that and a sense of humor, too! Both Andrea and Jorge embodied the word "hospitality".
PS--I left my very expensive SonicCare toothbrush there. Can you send it back to me??
18 November 2013