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Rated 4.0 out of 5 by 414 reviewers.
Rated 5.0 out of 5.0 by Perfect for Visiting Universal Studios! Yes this is an older hotel, but it is extremely convenient for Universal Studios. Our room was just fine. Loved the bed and all of the pillows. The housekeeping staff is excellent! The front desk folks were always friendly and helpful. I'm not a fan of TGIF, but in a pinch they'll do. There are plenty of places to eat down on International Drive. A big plus for the Front Desk was allowing us a late check-out because our plane didn't leave until 7:30 PM. We were charged less half of the going rate. Thank You Holiday Inn!! 23 September 2014
Rated 5.0 out of 5.0 by great service overall a pleasant experience. i would recommend anybody to try it out. 22 September 2014
Rated 4.0 out of 5.0 by . The service was good but the hotel should keep the room key active until checkout time. 22 September 2014
Rated 3.0 out of 5.0 by Kid friendly only!!! We stayed here one night while traveling and this place is busy. Check in took forever with people all over the place and well as their baggage in your way to even check in. Once we got to our 2 bedroom room it was very spacious but also very outdated. The kitchen was old looking and so was the furniture. The noise level from people walking by outside the living room was awful to the point of turning up the TV to drown it out. This hotel is right across the street from Universal and has a TGI Friday's attached so it has quite a bit of traffic coming through. The ac worked great and the bed was comfortable, but the internet was very slow as in worse than a turtle moving. They only have ice and vending in one place which was no where near our room so this was inconvenient since we had a room with a full sized fridge. This place is for people bringing kids only it is not for a couple or people without kids due to all the noise and kids running up and down the halls. If you want to relax and are without kids this is not the hotel to stay at. 22 September 2014
Rated 5.0 out of 5.0 by habitación espaciosa , cortesía en la atención las habitaciones cómodas y espaciosas.....la limpieza de la habitacion mala.... la cortesía en la atención buena 18 September 2014
Rated 4.0 out of 5.0 by Spacious suite The two-bedroom suite was very spacious and comfortable. Location is great. Room is a little dated, but it was clean and inviting. Would stay here again. 17 September 2014
Rated 5.0 out of 5.0 by Excellent location and great service Likes: 1) Great location - 15-20 minutes walk to Universal Studios; 2) Hotel offers a free shuttle; 3) The front desk staff was so kind, pleasant and accommodating; 4) Room was clean and beds were really comfortable 17 September 2014
Rated 3.0 out of 5.0 by Horrible Maid Service Always had to call the front desk about something not being taken care of in the suite. 17 September 2014
Rated 5.0 out of 5.0 by Great stay! This hotel was overall a great stay! The staff was very nice and helpful and it is very close to universal studios (10 minute walk). The shuttle service is also very easy and very reliable. The pool are is lots of fun and its great that towels are provided. I love that there is a TGI Fridays attached because grabbing dinner to go was very convenient and delicious! overall great stay! 17 September 2014
Rated 5.0 out of 5.0 by Very quiet. All the staff we met were friendly and courteous. The only negative attribute about about the room was the tub and water closet area was a little close. The food and beverage were next door at TGIF and the host was curt and came buy our table only once during our meal. Difinately not an attitude we expected. We chose to venture out each morning. Overall a great place to stay and we would highly recommend. 17 September 2014
Rated 4.0 out of 5.0 by For us a Perfect stay Nice pool area, very nice staff. Suite was clean and view was nice. Upper level floor and a short walk to the end of the hall onto the balcony gave us the unobstructed opportunity to watch the nightly fireworks across the road. Will recommend. 15 September 2014
Rated 5.0 out of 5.0 by Excelente Opcion en Orlando Muy recomendable opcion para alojarse en Orlando. Esta a un paso de Unversal Studios, a menos de 5 minutos caminando. Los cuartos son muy amplios, confortables y limpios. Se recomienda el restaurante del hotel que es el TGI Fridays, deliciosa comida, muy buen servicio, variadas opciones. Se recibe mucho mas de lo esperado y el precio es sinigual. El buffet de desayuno es espectacular. La unica recomendacion es que el personal de atencion en la recepcion se debe preocupar por ofrecer atencion para los huespedes que hablen español o portugues. El parqueadero es gratis para los clientes. La zona de juegos es muy intersante para los niños. 12 September 2014
Rated 4.0 out of 5.0 by Fabulous Location Had an amazing time in Florida with my family 3 of us shared a 1 bedroom suite, very spacious, comfortable and cleaned/fresh towels dailly which is what you want on holiday. Pool area was poor only 5 loungers available not acceptable for the size of the hotel however never spent much time around the area because of this. It was good having the small kitchen in the room, coffee machine and huge fridge, plenty of crockery and glasses. TGI fridays next door was really good and very handy. Need to have a car as the bus service to parks are always busy/full and has to be pre-booked and goes via Universal with various stops which is only a 9 min walk!!!. All round would definately go back. 11 September 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Excelent place, near to the theme parks. Great services 10 September 2014
Rated 5.0 out of 5.0 by great hotel great hotel and services but I do not like carpet on the floor 10 September 2014
Rated 4.0 out of 5.0 by Good This place is good, I slept very well. The problem is the food and drink. If you want meals you have 2 options pizza or friday restaurants. The pool is very nice. 08 September 2014
Rated 4.0 out of 5.0 by Good Location and Service I recommended this hotel for people who are willing to stay near universal studios. Its only 10 min walk to both the parks. Hotel is clean and provides several shuttle options to all the theme parks. The staff are friendly and helpful. Only the Air conditioner in the rooms makes some noise , which makes the sleep bit difficult. 08 September 2014
Rated 5.0 out of 5.0 Great hotel The staff were great. Very nice looking rooms, very comfortable bed. Next time we will choose the Holiday Inn again for sure. 07 September 2014
Rated 4.0 out of 5.0 by Rooms nice and big We had three rooms booked for 14 nights at this hotel, when we arrived we were greeted by the friendly staff who checked us in very quickly. when we got to the rooms we were quite surprised at the size of the room, we have been to Florida fives times before and none of the rooms where this big. we choose this hotel because it was close to Universal Studios about a 15-20 walk, and to get to Disney it was around a 20-25 mins drive. Our rooms were cleaned every day. we found all the staff very friendly from reception to the cleaners we only had one problem that has been mentioned before and that is the lack of a safe in the rooms, we did ask for one in the mornings and evenings but gave up asking after five days. we did have a couple of meals in the TFI it was ok but nothing special. I would consider staying there again but only if a safe was made available. 07 September 2014
Rated 4.0 out of 5.0 by Good time!!! I had a wonderful time at this hotel. The staff was friendly and quick to respond to you request. The beds were all that and a bag of chips. The pillows was great I sleep like a new born baby! The two bedroom was very spacious.The breakfast was the reason I did not give it five stars. 06 September 2014
Rated 1.0 out of 5.0 by NEVER AGAIN Checked in and was told NO non-smoking rooms were available. Got past the cigar smoke and went to bed and was woken up by the fire alarm going off at 3:00A:M. This went on until 3:40. Asked them for a refund or some sort of compensation and was told, "Sir, it's not our fault and we can't do anything about it". 06 September 2014
Rated 5.0 out of 5.0 by Great Experience The hotel is close to all the attractions and provides a free shuttle services to some attractions. The staff are friendly and helpful and there are numerous amenities at the hotel which made my stay more comfortable. Would stay here again ! 04 September 2014
Rated 5.0 out of 5.0 by Excellent location for Universal We had a wonderful stay and it was a perfect location to Universal studios. Randy checked us in when we arrived and he was a great welcome to our much needed vacation. He was kind and very helpful. Our room was clean and the bed was so comfortable. We recommend this hotel to anyone. 02 September 2014
Rated 4.0 out of 5.0 by tgi fridays Just returned from Universal, Holiday Inn, great staff good location free bus to universal and sea world the only downfall was TGI Fridays the breakfast was a total let down to hotel standards, if you went down at 9.00 no food or plates rude staff asking for tips all time, we ended up taking our own cereal down to eat because of lack of choice, bran flakes or cheerios, if you went early the toaster did not work so had to take bread up to room to toast The only let down with hotel was lack of safety deposit boxes, most holiday inns have them as standard, I did ask but was told to come back in a couple of days or so. 02 September 2014
Rated 5.0 out of 5.0 by Awesome location, great room and service This property was an awesome place to be when going to Universal Studios. Just a short walk to the park, if you didn't want to use their shuttle service. The employees were all very friendly, especially Valerie at the front desk that checked us in. She accomodated us and got us checked in early which we desperately needed. The only disappointment was the breakfast served at TGI Fridays. We got there around 9, and some food was not out yet. We waited a good bit but finally just had to pick other food to eat. It was 10.00 and they still charged us and said " well, maybe it will be better next time"....which there wasn't a next time. This was the only negative encounter our entire stay. Had an awesome pool as well. 01 September 2014
Rated 5.0 out of 5.0 by Habitacion muy comoda y servicio excelente Fue muy agradable nuestra estadia, seria genial que tengas mas personal de habla hispana, pero todo el resto fue excelente. 31 August 2014
Rated 5.0 out of 5.0 by Great experience This is a very attractive, updated hotel. The staff could not have been more helpful and accomodating. Our suite was spacious and would be ideal for a family group on an extended stay. We enjoyed the adjoining restaurant (Fridays) as well. 30 August 2014
Rated 1.0 out of 5.0 by big hotel but room service and management of low class will not recommend anybody to stay here, it completely ruined our vacation 29 August 2014
Rated 5.0 out of 5.0 by Great bed and excellente people from front desk The my family experience at the hotel was amazing, the localization it is wonderful, the hotel is very safe and beautiful but the best was the attention by the all peolple from the Front Desk, they was great! 28 August 2014
Rated 5.0 out of 5.0 by An old friend, home from home. Stayed here for over 30 years on numerous visits to Orlando. Its value for money and staff have always been Great. I am a fan of Holiday inns and this is a excellent example of a slightly dated, well kept, and well run hotel. 28 August 2014
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