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Rated 4.3 out of 5 by 225 reviewers.
Rated 4.0 out of 5.0 by Clean, comfortable hotel but rough around the edges The staff let down this hotel. Customer care was poor, language difficulties prevailed. We had booked a twin room but were given a double. On reporting this, we were then given a twin but this had to be altered to executive status. Staff did not tell us anything about breakfast arrangements or the existence of bar meals. There were no obvious menus ih the room. On the plus side, the room was clean and comfortable and the breakfast was excellent. We would stay here again but hope customer care will improve. 19 August 2014
Rated 4.0 out of 5.0 by Improperly Trained Staff Sadly people seem to be interfacing with the public without proper training. Inconsistency in pricing drinks and preparing drinks can be frustrating. For example a shandy with soda water is not nice. Paying a different price for the same drinks is not nice. Being disturbed when you have a do not disturb sign is on the door is not nice. Clearly pointing out to room cleaners that the room should be made the same every day, clearly no check list to ensure this happens. Bar staff who press different buttons every night means that on paper the same drinks that you drink every night, are not the same when you pay for them. All training issues. 19 August 2014
Rated 2.0 out of 5.0 by i expected better I was was very disappointed with the hotel, food when ordered room service was cold, my burger was red on the inside when I complained about it being under cooked the kitchen said I must of ordered it that way yet it doesn't give you the options of how well cooked you want the burger on the menu. The carpet I wouldn't walk around on barefoot as it wad covered in clumps of dust and other peoples hair. I left a bit of mud in the room and it was there the whole four days I was there unmoved. Very disappointed 18 August 2014
Rated 5.0 out of 5.0 by comfortable hotel would recommend for people wanting an easily accessible hotel with good facilities 18 August 2014
Rated 5.0 out of 5.0 by Comfortable room/bed This Holiday Inn is very nice well positioned near bus for access to Oxford. Rooms had just been refreshed and the bed was very comfortable. The breakfast has a lot to offer. Complete English breakfast. Very good choice if staying in the area. 18 August 2014
Rated 5.0 out of 5.0 by confortable and clean hotel a good hotel clean and close to Park and Ride to Oxford 16 August 2014
Rated 5.0 out of 5.0 by Very friendly A very pleasant and comfortable stay. Very friendly staff all round, and an excellent breakfast choice. Would thoroughly recommend . 13 August 2014
Rated 5.0 out of 5.0 by Holiday Inn Oxford It was a very comfortable stay, even though I had to make a hospital visit during my sty. The staff were extremely helpful. 13 August 2014
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