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Rated 4.6 out of 5 by 45 reviewers.
Rated 2.0 out of 5.0 by Unhappy about party The amenities were very good and staff attentive and courteous. There was no hot water one morning when I woke up, but that was fixed before I returned. My main complaint was the loud party that was booked through 3:00 AM. Being on the second floor, I couldn't get any sleep. At 1:00 AM they offered to move me to the 6th floor, but I thought it wouldn't be worth the effort since I had to get up at 4:30. To their credit, I was refunded my last night's stay. 18 August 2014
Rated 5.0 out of 5.0 by FAMILY VACATIONS REAL VIP I´m a frequent traveler and Holyday Inn guest for bussines and work, but at this time I was enjoying with my family our vacation and the Hotel people make us feel like real VIP´s, is the best experience ever, I Really want to thank all the people of this hotel. 12 August 2014
Rated 5.0 out of 5.0 by Excelente como siempre Tanto por motivos de trabajo como cuando simplemente quiero descansar un poco, este es uno de mis dos hoteles favoritos en Panama. La zona, además de estar muy cerca de mi oficina, es de las pocas zonas seguras y sobre todo limpias y seguras que conozco en Panamá, y está a 5 minuto del casco viejo...y es tranquila, verde, y silenciosa, muy encanta además las vistas privilegiadas al canal. Ademas es pet friendly, y aunque no viaje con mi mascota esto me dice mucho de la calidad y limpieza de un hotel. Y es hotel escuela, así que el personal no puede estar mejor entrenado y sobre todo mas motivado y amable. 05 August 2014
Rated 4.0 out of 5.0 by Best Place to see Canal Locks Super location right at Miraflores locks, Great staff 31 July 2014
Rated 5.0 out of 5.0 by Confort y buen servicio Alojarme en Holiday Inn Panama Canal fue realmente una experiencia agradable, inició desde el momento en que la puerta del vestíbulo se abrió, la cortesía y la amabilidad me recibieron, el carisma del personal de recepción hizo que la llegada fuera agradable, pero no fue únicamente ese momento, durante mi estadía pude disfrutar de una agradable vista, un descanso único, aunque buena parte la pasé fuera del lugar, al llegar a la habitación, incluso al lobby, los sillones eran cómodos, en realidad porque acompañado de eso iba el buen trato y la amabilidad de los empleados, así es que yo recomiendo este hotel para un buen descanso, combinado con trabajo, que se convierte en un cambio de ambiente agradable. 29 July 2014
Rated 5.0 out of 5.0 by Servicio más allá de cumplir con lo solicitado Excelente servicio, buscando satisfacer las necesidades del cliente y más allá. Llevaba una botella de vino, y solicite copas y abridor. Una camarera llego hasta mi habitación para dejarme las copas y abrir la botella. Estuvo excelente. Sin embargo, mi sorpresa fue mayor cuando al día siguiente después de que asearon la habitación, me dejaron las copas limpias. Este detalle me complació mucho. 29 July 2014
Rated 5.0 out of 5.0 by Atención excelente Mi experiencia y de mi familia en el hotel fue excelente. Recibimos todo lo prometido, nos suministraron transporte al aeropuerto, el personal fue muy atento y el desayuno nos pareció de lo mejor. Ha resultado el mejor Holiday Inn que he visitado. Su ubicación frente a las esclusas de Miraflores resultó muy conveniente y nos complacieron con una habitación con vista al Canal. Es limpio y agradable. 21 July 2014
Rated 4.0 out of 5.0 by Fantastic choise for visiting Panama Canal A great hotel for visiting the wonderful Panama Canal. You can see the canal as it is across the road. The hotel is comfortable and spacious. A great place to relax and marvel the man made wonder 20 July 2014
Rated 5.0 out of 5.0 by Excellent Hotel The staff was extremely friendly and very helpful. The hotel is very nice and in a great location for visiting the canal! 14 July 2014
Rated 5.0 out of 5.0 by Great Staff The staff that was at the reception desk when I checked in was friendly, courteous and polite. Two of those staff members, Astrid and Rogelio deserve a special "thank you" for their professionalism in handling the check-in process. The room that I had reserved on the "Canal view floor" was unavailable at the time of my arrival. I spent one night on a lower floor (3rd) but was transferred to the fifth floor the very next day. The view of the canal from that floor was spectacular. Breakfast was a special treat. Fresh fruits, cereals, pastries, a variety of specially made breads, a variety of different meats and cheeses and coffee that is worth its weight in gold were items to choose from. TV provided many shows in English though at times the reception could have been better. All in all, it was a wonderful stay and I highly recommend this hotel if ever you happen to be in the Clayton area of Panama. 12 July 2014
Rated 5.0 out of 5.0 by Excelente estadía Justo lo que uno necesita para salir de la rutina y regalarse un momento de relajación. 08 July 2014
Rated 5.0 out of 5.0 by Great value Great place to stay near the Canal area. I'd recommend it. 02 July 2014
Rated 5.0 out of 5.0 by Location because I'm related with port business, location is the best for me. 15 June 2014
Rated 4.0 out of 5.0 by Nice hotel overlooking Panama Canal I loved the view from the room. Cool to see ships transiting the Canal out of the window. The hotel is nice and modern and very clean. The staff was nice (especially the front desk staff). There is a nice pool and and attractive lobby area. The hotel wifi is very good. The rooms are furnished with new furniture and comfortable bedding as well as flat screen tvs and attractive bathrooms. The buffet breakfast at the hotel is excellent and they gave a deal for $10 if I bought it when I checked in. Certainly a good deal for an excellent breakfast. in the evening the menu was a bit expensive and the sandwich I had there was so/so. The evening pasta buffet was $24. They gave me a coupon for a welcome \drink at the lobby bar when I checked in and it was a good place to relax and chat with the bartender. The location of the hotel is good. At first I was kind of concerned as it is a bit out of town and quite a ways from the airport (about a $40+ taxi ride to airport). But, it is easy to find and with the location a rental car is really great to have. (It's about a $5-$10 trip into and out of town with a taxi). The hotel is set in the Ciudad de Saber which is a neighborhood that has been transformed from a US Military base into a research complex with many schools, institutions etc. There is even a small mall/restaurant complex in the neighborhood that seems to cater to students, etc. The Panama Canal Visitors center at the Miraflores lock is a must visit - It costs $15 but it's really enlightening. It's also right across from the hotel. My only drawback with the stay was that the room temperature was really cold and I couldn't control it with the thermostat - which meant i was going from a quite hot outdoors into a quite cold room. All things considered i would definitely stay again at this hotel. It's a nice, clean, safe option away from the bustle of downtown Panama City, yet it's also quite close and convenient to most places in the downtown area. 14 June 2014
Rated 5.0 out of 5.0 by Hospedaje adecuado Mi estadía de dos semanas fue placentera. Observar los barcos acercarse a las exclusas era una linda vista que tenía desde mi habitación. El personal muy atento, amable y profesional. 30 May 2014
Rated 4.0 out of 5.0 by Return guest Second stay. Great view of the canal on higher floors. Of all hotels I have stayed in Panama, this was the nicest. I rated overall experience and ability to relax lower than excellent. There was a birthday party two floors up and the music was so loud I couldn't sleep so packed, got dressed and had someone meet me at the elevator with a key to another room. I will definitely be back and will ask about parties, music and bands before saying ok to a room/floor. 26 February 2014
Rated 4.0 out of 5.0 by One of my favorite Holiday Inn hotels. This is my second time here. On both occasions I have stayed more than 1 week for business purposes. I find this place has the right combination of professionalism and a relaxed atmosphere. I believe they use this particular hotel as a training/school for new staff, so sometimes not everything works as well as it should, but the attitude of the staff and the management more than makes up for it. I highly recommend it. 26 February 2014
Rated 5.0 out of 5.0 by Excellent! Not only was this an ideal location for our trip, but the staff and facilities were wonderful! I highly recommend this Holiday Inn and look forward to visiting again sometime. 23 February 2014
Rated 5.0 out of 5.0 Comfortable bed and great service. Excellent enviroment, Great rooms......................... 04 February 2014
Rated 5.0 out of 5.0 by Wonderful experience. My stay at the Holiday Inn Panama Canal was one of the best vacations of my life. The room was spacious, the king bed and pillows were comfortable, and the maid staff made sure I had everything I needed. I also enjoyed my meals in the hotel restaurant. The breakfast buffet included every kind of fresh fruit imaginable, along with cheeses, cereals, yogurts and a huge variety of breads and pastries. They also served ham and eggs and other hot breakfast items that are not on my diet so cannot tell you just what all they had in that area. I also had dinner a couple of times while a guest, and both meals were excellent. The only negative comment I have is that this hotel, like all European hotels I've stayed in, required you to insert you room key card to turn your lights/electriciy on when you came back to the room, which made for coming back to a hot room. The air condioner quickly brought the temp. back down, though, so was really not a problem. I look forward to returning. 22 January 2014
Rated 5.0 out of 5.0 by Buena estancia Personal de recepcion muy agradable y competente . Recomiendo este hotel 02 November 2013
Rated 5.0 out of 5.0 by Comfortable and welcoming Very pleasant stay. The room was very comfortable. When I got back to the US, I stayed in a well known hotel chain and the facility was not nearly as nice. The front desk workers were very nice and helpful with all our our questions. Will definitely be staying here when we fly out of Panama. 23 October 2013
Rated 5.0 out of 5.0 by Best Holiday Inn Ever This was one of the best hotels I've ever stayed at, regardless of price. lovely, clean, great service, nice people, great food. 2 negatives; 1) no shuttle from the airport to the hotel, 2) WiFi signal was very poor in the room. 23 October 2013
Rated 5.0 out of 5.0 by Comfortable and friendly I liked the details, e.g. the coffee and the bottle of water every day. I also enjoyed the gym where I run any time after work. The bed and the view of my room were nice and confortable. Finally, I also enjoyed the breakfast where I had several choises and the service at dinner time was excellent as well. Thanks, it was the 2nd time at your hotel and always that well. 23 September 2013
Rated 4.0 out of 5.0 by IHG points not added to my account The experience was great in every way, except I paid for a stay that included 1000 IHG points not added to my account 06 September 2013
Rated 5.0 out of 5.0 Confortable rooms and polite helpful staff Located close to the Canal, this hotel does not rely only on his privileged location to attract guests: all the staff is very helpful and polite. Excellent services. 28 July 2013
Rated 5.0 out of 5.0 by true improvment Along the last year, I saw a true improvment in Holiday Inn Panama Canal with the services. Workers are more involved in service quality than before. Please, continue following this way.Thank you for the welcome. 14 July 2013
Rated 5.0 out of 5.0 by Spacy room, good breakfast and refreshing pool Spacias room, good breakfast and refreshing pool and easy access to Canal and Albrook shopping, both with free one-way shuttle from the hotel. Even though we forgot to reserve space in the shuttle, the reception called the shullte and brought us to the destination. No hussle, very good service!! We recommend the hotel, because the visit to the Canal can get quite expensive if you arrange it via a tour operator, better stay at this hotel and use the shuttle. 11 July 2013
Rated 5.0 out of 5.0 by Comfortable room, excellent service and great view I love to stay at the Holiday Inn City of Knowledge. When I arrive and the staff recognizes me it's like coming home to my family. They show me affection and that they really cares. I love when they call me Dona Vilma. That means they know me. So I try to be a nice guest so they continue giving me the treatment I like. The room ... mh mh mh! I always sleep well in my bed in any of the floors. it is always comfortable and clean! And the view ... it's like transporting to the eighth wonder of the world. I love to watch boats arriving at the canal and being loaded into this wonderful place. Definitely, it is one of my favorite places to stay! 04 June 2013
Rated 5.0 out of 5.0 by Professional Staff, great hospitality and comfortable rooms Holiday Inn at Panama Canal is excellent and new property. The best location to visit most attractions in Panama and surrounding areas. It staff is very helpful and courtious. You will enjoy at this hotel. I highly recommend this hotel to Panama tourists. 29 May 2013
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