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Rated 3.4 out of 5 by 40 reviewers.
Rated 4.0 out of 5.0 Gracias es un hotel acogedor y bien ubicado, esta cerca a una estación del metro y a pocas cuadras del Arco del Triunfo. El personal es muy amable y la calefacción es perfecta. 24 January 2014
Rated 3.0 out of 5.0 by Excellent Location .. new Hotel The location is very good ... close to all places and next to a metro stations. No recognition for IHG membership (I am platinum) whatsoever. Internet services is so poor and complicated .. knowing that we are talking about Paris in the 21st century. Staff was kind and helpful .. I would only recommend this place for its location! 16 January 2014
Rated 2.0 out of 5.0 Room quality The key of upgraded room did not work and I got standard room. I did not have good experience neither nay benifit of being platinum priority club. 06 January 2014
Rated 4.0 out of 5.0 by Great service Thank you to the staff for your kindness. I apreciate very much. The wifi need to be upgrade. I will come back for the breakfast as well. 15 November 2013
Rated 3.0 out of 5.0 by Rooms small Overall the hotel is very central and therefore a big advantaj for visiting touristic places in Paris. The only disadvantaj are the small rooms. 25 October 2013
Rated 2.0 out of 5.0 by Small room and loud It was only one night I stayed in this hotel but for the amount I paid I had expected more. The room was small, no special treatment for platinum member, more quiet room, upgrade, voucher, newspaper or even not recognizing your status. Further the windows are not sound proof, I understand that you are in a city, but hearing full conversation from people that are not speaking load, indicates that there is an improvement to be made. Bed and cleanliness was ok 24 October 2013
Rated 1.0 out of 5.0 by Great Location but poor overall experience The location of the Holiday Inn was the main reason we decided to choose the stay with Holiday Inn - Paris - Elysees. We were quite prepared for an average experience however we left rather disappointed with the overall experience. For instance on our first day we reached early and requested for as early a check-in as possible (we were told the standard would be 3pm), we understood it was their policy so by aprx. 2pm we sat in front of the check in reception counter to wait (in the hopes they would be able to release a room to us). We waited till slightly over 3pm and had to remind the staff that we were still waiting to be checked in and it was only then that we were informed that our room was finally available (the front desk staff could have directly informed us as we were seated right in front of their reception desk aprx. 2.5m away but why they insisted to wait for us to walk up to them to remind them, is still a mystery to me), additionally halfway through our stay, the Hotel ran out of body shower lotion and only had bar soaps (for some people like me, I really don't like using bar soaps), it was also frustrating when we could never get through to the front desk by the internal phone, so we found it more efficient to run down to the front desk to make enquiries. 19 October 2013
Rated 5.0 out of 5.0 by Great location with capable, affable staff We did not expect a boutique hotel when we booked this Holiday Inn, but a very nice surprise. In particular, Araci at the front desk did everything she could to make our stay there as enjoyable as possible. In addition to front desk duty, she was the conceirge, bartender. and luggage storage assistant. She made our stay much more enjoyable. IHG should do everything they can to retain her as an employee. Rooms are small but comfortable. Individual air conditioning in each room adds to comfort. Great location near great shopping, Metro station, and Champs-Élysées. 17 October 2013
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