Rated 3.6 out of 5 by 342
Rated 3.0 out of 5.0 by Bubbly Mel Not up to Holiday Inn's previous standards
I understand that this particular Holiday Inn is undergoing some renovations. There were no signs on the outside of the building to show where to gain access to it - we stumbled across it by accident. It was late at night when we arrived but even more important to get the signage correct. Reception staff were helpful and once checked in we tried to find our room. It was on the 8th floor and weren't told that only one of the lifts go to the 8th floor - so at approaching midnight we were stumbling round the 6th floor (as that's where the lift finished) looking for access to the 8th floor. On getting back in to another lift to go down to reception we discovered that THIS lift went to the 8th floor!
Although the room had under gone a make over it was exceedingly small. In order for me to get in and out of bed I had to crawl over the other side of the bed. The room has a central pillar and over hangs from the ceiling - I banged my head on getting in
May 30, 2015
Rated 5.0 out of 5.0 by vidya3173 great service
Wonderful Staff and Hotel.We were checked in another hotel which was the worse thing ever.we saw this Hotel and when we ask the desk and explain to them what was going on the help us right away no hesitation.I loved this hotel and will recommend it to anyone when they visit Paris...
May 29, 2015
Rated 1.0 out of 5.0 by jdubz Save your money and go elsewhere. Not worth the hassle
This is probably the worst property I have ever stayed at. In addition to poor service and incompetent staff.
1. the Fire alarm went off while I was showering, and I had to rush out of the building half dressed
2. The hotel me billed me twice for the same stay and trying to dispute this matter is another issue that I am dealing with
3. the hotel staff understands very little English and takes a long time to service simple requests such as reissuing a key. ~twenty minutes.
4. There were renovations going on and there is no elevator to the ground floor and I had a heavy suitcase, in which no one offered to carry it down.
May 27, 2015
Rated 1.0 out of 5.0 by DaRkMaN Under Construction!
Not for the first time - it is not noted when a hotel is under construction (aka renovation). The whole place is a mess. Checking in and out took forever standing at the 1st floor corridor.
The upgraded room was near the stairs which was hectic since the elevator was out of service.
Not that I'd like to be at such a place for a reduced price but a full fare is a bit cynical, to say the least.
May 26, 2015
Rated 1.0 out of 5.0 by jimboblondon Tiny room and poor service
A tiny room and really poor service... The hotel had noisy work being done and the staff seemed intent on doing the minimum.
May 26, 2015
Rated 2.0 out of 5.0 by Robjnkns Hope it is better when it is finished
The Hotel was being renevated but that is no excuse for a room that has bee already renovated to have so many issues.
May 23, 2015
Rated 4.0 out of 5.0 by Perseus77 Friendly staff, fine location
Arrived fairly late at night and left early the following morning to appreciate the hotel fully. Nonetheless, friendly staff and comfortable room, with fairly modern feel made the short stay relaxing.
May 22, 2015
Rated 5.0 out of 5.0 by DanishHa Great suite
I have booked a basic room, but because I would like to check in earlier instead of 3pm, I asked if I could pay extra for the early check in. The front desk was very welcoming and helpful, and in the end, she recommended me to take a suite for additional 70euros. I took it. The room had a great view of the gare de l'est and it was breathtaking. The mini bar is complimentary. Sleep was great, and the room is totally sound proofed. Just a side note, I did ask for an iron and ironing board, the front desk said he will check for me, but in the end there is no response for my request. And on the telephone there is no direct number to call the housekeeping or the reception. Maybe this hotel can improve on that. Otherwise, it is a great hotel.
May 22, 2015