Rated 4.0 out of 5 by 113
Rated 3.0 out of 5.0 Nice Location....
Good.... Nice location.... but bad breakfast and concergie
19 September 2014
Rated 3.0 out of 5.0 by BigAl9555 Very Nice Facility, Slow Internet, So-So Service
The rooms were nice, clean, modern. This hotel has been renovated recently. Enjoyed the balcony on our 4th floor (3rd etage) rooms (we had 2 rooms). Location is great...Metro right out the front door and withing walking distance to major shopping district. Consistent with previous posters, the Internet is frustratingly slow. Spent entirely too much of my stay trying to get and stay online. Websites kept timing out. It's really just easier to go to Starbucks down the street to download all of your emails.
We did have a problem with water leaking through the ceiling into the bathroom of one of our rooms. Because water pooled
on the floor in front of the commode, it was obviously leaking from around the toilet one floor up. It took several
tries with the staff to get this corrected. First person they sent up...after we described the problem including the puddle of tainted water in the bathroom...said he "couldn't find anything
wrong with the room." He obviously didn't look in the bathroom. After another couple of discussions about soiled water on the floor
they moved us in a basement #-1 etage# room for that night...
basement rooms feel isolated, you go through a maze to get to them...didn't feel particularly safe. After all of that, when we
went to move back to the original room the next afternoon...the problem still hadn't been addressed! Finally at that time they
sent up an engineer so we could show him the leak and puddle.
Breakfast buffet had some good choices but was high priced compared to neighboring cafes and nothing cooked to order.
Queen bed was two separate mattresses and there was no mattress pad so I kept feeling like I was falling to a hole as the mattresses would separate. Pick one side or the other to sleep on.
This may be a "French thing" but it seems like if the staff doesn't understand you...they choose to ignore you. Asked the
attendant in the breakfast room for a glass of ice. She said "let me check with the kitchen" and then went back to
minding the hostess stand, never following up. Same issue with the multiple requests to the front desk re: the leak. I'd give
this hotel a 5 for physical facility and location but a 2 for service responsiveness. Have had better service experiences at other
Holiday Inns in France.
15 September 2014
Rated 5.0 out of 5.0 by Chivas Excelente ubicación y amplia estancia (habitación familiar)
Estuvimos hospedados 5 noches cuatro personas (2 adultos y 2 adolescentes) en una habitación familiar. La habitación muy amplia, el café en la habitación Nespresso y el personal muy servicial. El hotel está justo frente a una salida del Metro (Grand Boulevards, salida 1).
13 September 2014
Rated 3.0 out of 5.0 by Lefebear room cleanliness and Wifi
the slowest internet in a hotel I have ever had
room has not been well cleaned every day ( and it is not the first time, i come regularly)
10 September 2014
Rated 2.0 out of 5.0 by N_D_ Worst IHG hotel stayed so far
This hotel it's not up to the 4 star rate. The room are small and lack comfort. The property didn't had a bar open during the weekend. The food was limited and most of the thing were finished by 9:30. Worst of all the room was not clean. On arrival there was airs on the door and walls of the bathroom and one bed as been used before!! the staff allocated us a handicap room for the night and on the following one, when returning to the room the bed hasn't been changed. Worst IHG stayed so far, even when compared with a few HI Express. Doesn't deserve 4 starts rating.
08 September 2014
Rated 3.0 out of 5.0 by sbagdaev Not bad hotel, but needs some improvements
I stayed this hotel few times, because of good location for my aims in Paris and modern style of the rooms, which I like. It takes about 10-15 minutes walk to Opera, Gallery Lafayette, Printemps and about 20 minutes walk to Notre Dame. Although it is necessary to make two changes if you use RER from the airport, it takes about 1 hour to get to the hotel from SDG. The price is 9,75 for one way. From the airport you go to Gare du Nord, then make a change and go to line 4 and go to Strasbourg, then make one more change to line 8 and go to Grand Boulevard. Use exit 1, which is located before the hotel entrance. The hotel also offer to order a shuttle from the hotel to the airport for 19 euro for a person. The hotel looks rather modern, but there are 2 things, which always gets on my nerves. First - wifi. It will be better to say, that they don't have wifi, because inspite in which room I stayed, the result always was the same: it constantly disappear and it takes a great time to load a any site, even with news. For the hotel, which considered 4 stars, it is unacceptable. I exited from the hotel and used wifi of the restaurant Brebant, which is located on the right from the hotel - it was much more comfortable. The other decision is to buy a local sim card - it cost about 10 euro for sim card and 9 euro for 1 Gb of internet for a week. The second thing, which I don't like - room cleaning. The last time, when I entered my room after check-in, I found a t-shirt of previous guest, which was left on the top of the wardrobe. On sunday I always saw the same situation: when I returned at 2 or 2-30 pm, the room wasn't cleaned. The last time I decided to discuss it with the stuff member at reception. Lady said to me, that it is normal, because they finish to clean their rooms at 5 pm and if I want to get a cleaned room earlier, I should to say about desired cleaning time on reception. As for me, I consider it is not normal for 4 star hotel, but it is a decision. What about breakfast, I can't say it is very various, but it is normal. Although staff usually works very slow. For example, 31 august at 9 am yogurt and still water finished, on the table of distribution was spilled milk, stood 2 empty bottles, but one of the staff man, stood and got bored, but did nothing to clean it and to refill. As a Platinum IHG member I always get a room upgrade and 500 points instead of welcome drink. But the hotel never presenting personal greeting from the hotel management to Elite IHG members on arrival, although it is ordinary practice for the majority IHG hotels. Resume: if you find a good rate, it is not a bad choice, but if the price is very high, then should to check other hotels.
01 September 2014
Rated 5.0 out of 5.0 by cecper Great value in excellent location
Great value in excellent location
Staff was very friendly, helpful, and efficient
29 August 2014
Rated 5.0 out of 5.0 by MIKKISSHOES EXCELENTE ATENCION
SUPERO LAS EXPECTATIVAS QUE TENIA DE ESTE HOTEL EN PARIS NOS GUSTO SI ACASO EN EL DESAYUNO SE TERMINABA ALGO Y TENIAS QUE ESPERAR A QUE LO VOLVIERAN HACER O PREPARAR EL PERSONAL UN 10 SI REGRESAMOS SI ASEGURO VOLVER ESPERO QUE EN OTROS PAISES SE IGUAL O MEJOR SUPERAR ESTE SERVICIO
28 August 2014
Rated 4.0 out of 5.0 by MrsMill13 Small rooms
Please go with the larger room(s). We stayed in the superior room, and felt very cramped. We should have paid more for more space. No we did not stay in our room long due to site seeing but we had no space to unpack or really fell comfortable. It was three chairs and a desk in the room but we used them for clothes, etc.
Just go with a larger room, you'll be happier.
24 August 2014
Rated 4.0 out of 5.0 by Darren Liu 环境整洁
23 August 2014
Rated 5.0 out of 5.0 by 一叶知秋 四星标准，三星价格
21 August 2014
Rated 5.0 out of 5.0 by TI69 confortable bed and good service
i will book this hotel for my next stay in Paris.
i just hope that next time i will have more towels and toiletries in the bathroom.
20 August 2014
Rated 4.0 out of 5.0 Central and convenient location
Very friendly reception, speaks good English and willing to assist with questions. Rooms are clean, although the Wifii is a little slow.
19 August 2014
Rated 4.0 out of 5.0 by Darling 2 Perfect location and quiet rooms
We spent 4 days in August in Paris. The only negative thing about this hotel was the breakfast services. Minimum staff led to waiting time for basic stuff.
19 August 2014
Rated 5.0 out of 5.0 by Graham166 Comfortable and great location
The hotel is in a great location. You are close to all the sites and attractions you want to see. The metro is right outside so it is really easy to get around the city. The staff were very friendly and really helpful. There are lots of places to eat nearby with great food. I would recommend this hotel to anybody.
15 August 2014
Rated 5.0 out of 5.0 by szeto 地點一流
12 August 2014
Rated 4.0 out of 5.0 by GENLELE 地点优越
12 August 2014
Rated 5.0 out of 5.0 by uujenny 很喜欢这家酒店
11 August 2014
Rated 4.0 out of 5.0 by ArnoNuehm Good hotel for exploring Paris
The room was very clean and well equiped.
Obviously in Paris you can't expect a very spacious room, when booking a normal standard but my room in Holiday Inn Paris Opera had well room layout. I.e. instead of a bath tub there was a big modern shower.
I had no problems with the wifi connection and I have used it for mail and also skype.
The only negative aspect would be the air conditioning above the bed. For me it was not a big issus but I know friends who would have been annoyed by that.
11 August 2014
Rated 5.0 out of 5.0 by Moeweis Very Helpful Staff and a GREAT location.
We spent three nights at this hotel while visiting Paris . The staff was incredible and helped us with our never ending questions. They gave us a quick overview of how to use the subway which is a must for getting around town efficiently. The subway entrance was literally just outside the front door. We usually left in the early morning and didn't return until after midnight. But when we returned we asked questions about our next days adventures and they were great with responses. The restaurant next door is nice but pricey. Continue to your right and the side street next to the hotel is filled with quick reasonably priced foods. There are also several markets on this same street to get essentials. Ask the staff and they can direct you to whatever you want to eat for whatever price you want. This city never sleeps!
03 August 2014
Rated 5.0 out of 5.0 by jamesbwcc Great staff
The staff at this hotel helped in every way they could. They were knowledgeable of the area and made many recommendations. They did this in a friendly and professional manner.
01 August 2014
Rated 5.0 out of 5.0 by And33 Excellent hotel
This is a really good hotel very well situated for bus and metro with stops virtually on doorstep. Meets all standards set by IHG Group and is highly recommended to anyone wanting a really comfortable stay in Paris
30 July 2014
Rated 4.0 out of 5.0 Top
Alles Ok ...Ich komme wieder nach Paris!! Personal....sehr gut Lage sehr gut ...
28 July 2014
Rated 2.0 out of 5.0 by gunnera horrible air conditioning and a knocking in the night
Hotel looked nice but the air conditioning blew at my bed all night - couldn't shut it off as it was very warm in Paris. I also kept getting woken up in the night but what sounded like a knocking sound coming from somewhere in the hallway.
27 July 2014
Rated 3.0 out of 5.0 by crd15 Upgraded rooms, nice location but very small rooms
The hotel is conveniently located from public transportation and is not very far from major attractions. The staff is friendly and accomodative.
However, the rooms are very small. There is hardly any place to walk in the room. The internet connection is very poor.
23 July 2014
Rated 5.0 out of 5.0 by RDS70 excelente ubicación y confort para una escapada
muy bien ubicado en pleno corazón parisino, disfrutamos mucho del confort de la habitación y nos permitió recorrer buena parte del centro parisino a pie. además su ubicación justo frente a una boca de acceso al Metró permite rápidamente conectar con cualquier parte de la ciudad en sólo unos minutos.
21 July 2014
Rated 5.0 out of 5.0 by Leah012 Great Experience,
Our experience here was amazing and the location was perfect. The metro was right outside their door step and was easy to get around to the main attraction sites.
The room was very clean and comfortable and enjoyed our time here in the hotel. If we were come and visit, I would definitely stay at this hotel again.
Highly recommend it!
16 July 2014
Rated 5.0 out of 5.0 by LALITO servicio excelente, zona muy agradable y cómoda
lo mejor del hotel, es su personal.. hotel muy bien localizado para tomar el metro y muchos y muy buenos restaurantes, cercano a la Opera y tiendas departamentales...
24 June 2014
Rated 5.0 out of 5.0 by carlosWH Gutes angemessenes Hotel im Zentrum von Paris
Gutes zentral gelegenes Hotel. Es hat alles gut gepasst. Würde jederzeit wieder dort übernachten.
23 June 2014
Rated 5.0 out of 5.0 by HolidayInnTraveler186 Great hotel
Update rooms look great, and are quiet enough for a good sleep, despite the common hustle of bustle of downtown Paris.
This location is close to everything! Walking distance from the Louvre, and a metro station outside the from entrance.
I'd stay here again.
09 June 2014