Rated 4.0 out of 5 by 81
Rated 5.0 out of 5.0 by Happy customer 2014 Great staff
My first experience was not great at this hotel ...but only because on check out they couldn't find some meds I had in their fridge and ice packs I had in the freezer were locked up and they could not find the key which made me late for my flight.
One staff member was rude and obnoxious but when the manager stepped in all was sorted out.
I returned simply because the location is very good.
I was there for a trade show so the prices were ridiculous for the type of hotel.
Having said that the staff were SUPERD this time and the entire stay was excellent.
The hotel is very comfortable and I would recommend this place to anyone.
03 June 2014
Rated 3.0 out of 5.0 by tones8 Very friendly staff at check in
Took the time to give a brief overview of the city with a marked up map and ver friendly. Just very irritated to find a charge on my credit card from the hotel. It was just under £3 so not worth following up but this has happened before with holiday inn. There was no queue at check-in but a queue to check out and we were in a hurry.
02 June 2014
Rated 4.0 out of 5.0 by evde Modern, nicely styled rooms, conveniently located
Hotel offers modern, nicely styled rooms, though there are small (as is most often the case in Paris). Bed is very comfortable.
Great TV-set having channels from around the world... except from Belgium, a neighbouring country!
Breakfast is in a very nice setting and includes warm dishes (uncommon in the smaller Parisian hotels).
Location is great (metro at the door)>>>
01 June 2014
Rated 2.0 out of 5.0 by ION1969 THIS IS NOT A 4-STAR HOTEL
THIS DEFINITELY IS NOT A 4-STAR HOTEL, THE ROOM WAS VERY SMALL DIDN'T EVEN HAD A CLOSET.
THE BUSINESS CENTER HAD A PRINTER WITH NO INK DURING THE WHOLE OF MY STAY, TOTALLY DISAPPOINTING.
31 May 2014
Rated 1.0 out of 5.0 by lixin This is not a good hotel at all.
I am Gold elite membership in IGH this year by May, and have been a platinum membership for many years. I always live in IGH group all over the world. This hotel made me disappointed.
I made a reservation with a comment check in early and got confirmed. But since I checked in, the service had an excuse that I checked in early for all problems. The front desk had a very bad attitude without any patient. He can immediately reply me: “you can talk to my manager if you are not satisfied.”
1, the business center has a printer without ink,
2, the room is so small and not clean, the carpet on the ground is such cheap stuff.
3, the TV was not working for 3 days since I checked in asking service repair.
4, the mini-freezer was occupied with expensive stuff. When I asked the service to take out them so that I can put my drinking in, the service told me they can charge me if they check the original chips and drinking is not there.
5, anything you want borrow, such as a adaptor exchanger from North American to Europe, even if an umbrella, they can tell you with a cool face that the guaranty deposit is 20 Euro.
6, they gave me coupon for drinking in the bar, but there was not waiter in the bar.
I really regret to choose this hotel for my vacation in Paris. This hotel completely destroyed my holiday in Paris.
28 May 2014
Rated 1.0 out of 5.0 by 60 nights They asked me to write a review!
Kind of surprised to be asked to write a review as I actually had cause to complain to management during my stay.
A few reasons for dissatisfaction:
The room wasn't ready at the time of check in - in fact I had to wait in the tiny lobby for 45 minutes until it was ready. When I got to the room there was still a maintenance crew in the room, so it wasn't quite as ready as the front desk thought.
Apart from a large cigarette burn on the carpet, the room itself was just fine. (It was a non-smoking room, by the way).
By far the worst aspect of the stay was the internet access which is woeful. I wish that the hotel had no wifi at all as at least then I'd have known to go down to Starbucks for an hour to do my work rather than spend hours and hours trying and ultimately failing to do some very simple things on PC and iPad.
On speaking to the staff about it, the wifi matter is a known issue. I wish they'd told me before I logged on - maybe while I was waiting in the lobby all that time.
The desk staff are great, but that doesn't make up for the accommodation and services being so awful. They as that the price not be mentioned, but it is an important factor and it was very, very high for the standard of this hotel.
24 May 2014
Rated 5.0 out of 5.0 by Flygirl9837 Affordable Comfort
Excellent location and fall out of hotel into the metro. The room was quiet and comfortable. Would have liked a little more surface area but there was a kettle, good shower and met the needs of a short visit.. Staff were pleasant and very helpful
22 May 2014
Rated 5.0 out of 5.0 by Theo sst comfortable bed
A pleasant experience, will come again. The staff were very helpful, and curtious
16 May 2014
Rated 5.0 out of 5.0 by azmedi Great location and great service
The location of this hotel is perfect for the tourist to explore Paris.
The Metro and the Bus is on front of the hotel, nice bistros and restaurants are in the neighborhood.
the rooms are clean and the staff friendly and helpful
We stayed in a two bed room: the beds are really very small. As we are tall people we had to take care not to fall out of the bed when turning around at night.
14 May 2014
Rated 4.0 out of 5.0 by Y in B Excellent location and quiet but Wifi connection is bad
The location of the hotel is excelent: The hotel is located right in front of Grands Bouleevards Metro station (Exit #1); the Opere area is walking distance; there are many restaurants around the hotel.
When you walk up North on the streets from the hotel, you will find small super markets and cafe.
Since the french windows of the room have new double-glass, and the noise level is minimum although the room is facing the main street.
The room was clean but rather small.
The Wifi connection is very slow and did not work for 3G i-Pad.
12 May 2014
Rated 4.0 out of 5.0 by HappilyStayed Greatest location in Paris!
This is just perfect location in Paris. Just at a metro station, but also walking distance to many nice places, attractions and small streets to explore neighbourhoods. Hotel being renovated, it was nice and clean (even if we did not personally like so much the green color in the room) and farily good size for Parisian standards. Excellent bathroom. Good staff, nice stay!!
10 May 2014
Rated 4.0 out of 5.0 by Pj65 A great central location
Centrally located with many bars and restaurants close by. The rooms are clean as is the whole hotel. Although it was very busy outside the rooms are quiet and make for a good nights sleep.
27 April 2014
Rated 4.0 out of 5.0 by Anita & Dan Great service
Nice beds, Clean room, good breakfast and great service
22 April 2014
Rated 5.0 out of 5.0 by Rittin Good location
I enjoyed my stay at this hotel as it is very well located. I just had to walk 21 minutes to Moulin Rouge to watch the show, and had good restaurants and cafes near next as well as a shop with a lot of goods with reasonable prices. I do recommend it.
15 April 2014
Rated 4.0 out of 5.0 by FLPeg Good location
We stayed with our two granddaughters in April 2014. It is very convenient location near the metro with lots of restaurants and shops right outside the doors. They do not have adjoining rooms but put us next to one another. Rooms clean but bit small, however we had nice size bathroom. Breakfast was good except avoid the scrambled eggs. We would stay here again. Staff friendly and spoke English. Wi-fi available in our room but weak signal. Did have a computer and printer in the bar area.
11 April 2014
Rated 4.0 out of 5.0 by Perseus CEO Bang for The Buck and Location *****
This location is perfect for jumping on the Paris Metro and is centrally located to all of the areas you want to see because they are a 10 to 15 min or less train ride from this hotel. It was a little noisy but that seemed to be the case with most hotels in urban areas in Europe.... I really enjoyed the stay in this hotel and it was not "Your Father's Holiday Inn". Has a real boutique look and feel to it and the staff was helpful. Check in did take a while because our arrival time was during peak checkin/checkout so they held our bags and we hit the city.
08 April 2014
Rated 5.0 out of 5.0 by Ericp9 Good area
The hotel is in a good area for shopping, eating and getting around town easily. Wi-if wasn't so good, but customer service was excellent.
27 March 2014
Rated 5.0 out of 5.0 by dansker Very helpful staff
We were treated very well, with up-grade and snacks, but more important, with more than excellent service from the Front-desk , Charlotte was particularly helpful.
Thank you for a nice stay.
23 March 2014
Rated 4.0 out of 5.0 by Crazybiker Usually good
Stay here every time I'm in Paris. The flexible room rate kiils me. It's always so expensive. Stayed on the 2nd floor. I've had better rooms here. Very noisy and didn't sleep well. Rooms on the front are much better. They've also stopped a free drink from Club Members. Why??
21 March 2014
Rated 4.0 out of 5.0 by dna60105 GOOD！
It was stay of seven nights from February 26 to 5 in March.
Although there was also puzzlement in the first Paris, it could sleep soundly and was very good in the hotel.
The staff of the hotel was also kind and the final day arranged the taxi to the airport.
Since location was good, it was easy to go to various places.
A problem is that it was somewhat expensive.
It was very good in this being a little more reasonable.
08 March 2014
Rated 4.0 out of 5.0 by kb32 Nice hotel
Location is great 10 meters from metro ,area and street full of shops and cafés ,very helpful receiption staff , room size small but it's ok. Comfortable bed ,hi speed wifi
19 February 2014
Rated 3.0 out of 5.0 by Dandandandan Close to restaurant, shops, and Metro
Every morning, very early, big containers are dragged over the coblestone alley between the hotel and the adjacent building.
12 February 2014
Rated 4.0 out of 5.0 by Hady Small narrow beds
The beds were too narrow and the front construction make us unable to relax
18 January 2014
Rated 4.0 out of 5.0 by Foxyref Good location
Good value, excellent location friendly and very helpful staff, breakfast only average & only bottled beer.
14 January 2014
Rated 1.0 out of 5.0 by Snowbleu Our least memorable experience with IHG
We had informed the hotel that we were having our engagement party in Paris. Upon check-in, room 107 has mouldy and foul smell. Housekeeping sprayed the room and we tried to ventilate and endured for the nite. Things didnt improve after 2nd nite and we requested for room change. Hotel had assured that they wld arrange for a room change. We were told to lug our luggages to the lobby for storage, and they wld bring the luggages to the new room when ready. To our horror, when we return at 11pm, we were left with no room and luggages still at the lobby! We were very furious as our engagement photo shoot was the very next early morning. After some voice raising, hotel finally gave us a room on the 9th level. We had to lug our luggages up again and re-settle down again. I didnt get to sleep till 3am and the makeup and hair artiste was coming at 730am. Imagine my tired face the next morning for the photo shoot. It certainly was a letdown in service and trust during our 5N stay. Housekeeping was also a letdown. Toiletries and towel were not replenished and she even gave us a broken plastic cup for brushing of teeth. Have never encountered such a poor housekeeper.
02 January 2014
Rated 4.0 out of 5.0 by Onni Excellent transport connections, modern and practical accommodation
This is a good choice for anyone wanting a practical hub for a couple of days of touristic exploration in Paris. Metro just in front of the hotel, many restaurants, cafes, musee Grevin, theaters; hop on hop off bus passes by at walking distance, in some 15 minutes you walk to the department stores, opera... even the montmartre. Avenue Poissonniere used to be a rather unpleasant neighborhood but it has gone more up-market recently.
We travelled with a 9-year old; the sofa bed accommodation and the welcome were very child friendly. I would choose this hotel again; very good value for money for Paris standards.
12 December 2013
Rated 5.0 out of 5.0 by Franck888 very good experience in a very pleasant part of Paris
Room a bit small and absence of CNN but the overall experience here was very nice for these 2 days.
Very friendly staff
11 December 2013
Rated 4.0 out of 5.0 by Raymondo10 Noisy
Sunday sleep ruined by noise of rubbish bins being moved out and back at night.
11 December 2013
Rated 4.0 out of 5.0 by stephenb59 First trip to Paris
Checkin was quick and I was taken care of as a platinum member. Mohammed at checkin was very pleasant and extremely helpful.
Not sure what the other rooms are like but my upgrade to an executive room was surprising.
I recommend this hotel especially if they are able to bring their pricing down a bit.
Lots of places close by to eat, there is a subway station near by as well but if coming from Gare du Nord better to take a taxi.
28 November 2013
Rated 5.0 out of 5.0 by Nat1234 Very clean and modern hotel for visiting
This is the perfect hotel if you're looking for:
b. modern amenities
c. good location (don't forget to go in the Passage Jouffroy to your left when getting out of the hotel :) ).
The rooms are small, but you are in Paris so what do you expect? I much prefer a smaller but impeccable room than larger and undesirable "features".
The cleanliness of the room is irreproachable, the shower/sink/toilet are super modern, and the overall decoration of the room is very tasteful.
I was once used to 5+ star hotels such as Le Grand Hotel, Le Bristol, Le Meurice, which I cannot afford anymore, but I was very pleased to have chosen this particular hotel.
I only have a few minor comments:
1. It would be nice to have iron+ironing board IN the room (but they bring it to you of course if you call reception).
2. There is also no room service for breakfast, which sadens me as I am a bfast in room fan but to be honest, with all the coffee shops around and the pastries of resto Le Valentin, in the Passage Jouffroy (les palmiers en particulier), it's not such a big deal.
3. Need bigger bottles of Evian in the room. They provide daily 2 small bottles in the mini bar, but considering a healthy adult is supposed to drink 3L/day, at least one big bottle of 1L would be better.
Thank you !!
24 November 2013