Rated 4.0 out of 5 by 112
Rated 4.0 out of 5.0 by Robi1973 Robi1973
I faced problem with my reservation and the staff didn't take any action to solve it specially that i have the right since i have the document and there was no solution or apologize or compensation for them mistake. Even i sent email and no reply yet.
29 August 2014
Rated 2.0 out of 5.0 by Flood Ed Good location but shame about the showers!
Started well as upon arrival given an upgraded room (due to Platinum membership). Entered very shabby lobby area to room 201, carpet very stained, looked old and dirty. In room bed was sunken in the middle and the shower flooded the entire bathroom due to poor design of shower screen. Requested a move to another room the following morning and moved to the Executive rooms on 7th floor.
New room was much improved but the shower experience was exactly the same with the design of the shower screen doing nothing to stop water flooding the floor. Why do they insist on installing poor designed shower screens? Obviously this flooding is a frequent occurrence as above the shower were patches of mould!
Disappointing all round experience.
28 August 2014
Rated 5.0 out of 5.0 by Happy Traveler 116 Great service and value
Extremely well located away from more tourist throngs. Staff was beyond helpful and was even willing to escort us to an open pharmacy for an important medicine. Nice, large wheelchair accessible room and modern elevators. With exception of slow internet availability, the hotel was perfect.
21 August 2014
Rated 4.0 out of 5.0 by shirleyj Great location and good value.
I was very pleased with the hotel. The location was great with two metro lines within a 3 minute walk that offer direct service to 3 train stations. The staff were very friendly and accommodating. As a member of the IHG Club I received complimentary internet service. They offered a Buffet Breakfast for E18.00 which I did not use as there are 3 cafes within a 1 minute walk of the hotel. The room was well equipped except that it did not have any drawers to put your clothes and the closet was small and hard to manage. So, for 6 nights I lived out of my suitcase. Overall I was pleased with the quality and location of the hotel and would stay here again.
20 August 2014
Rated 3.0 out of 5.0 by EvertN The breakfast experience-
The breakfast was the worst experience ever: the HI breakfast-staff could not handle it in a proper way:
* Dirty tables, guests had to clean them theirselves.
* Coffee and tea were just made from warm Chlorized water.
* Not sufficient plates, glasses etc.
* A slow one cup coffee machine at the entrance of the kitchen.
* Slow re-filling of missing food at the buffet.
NB To be honest the quality of the food was OK.
18 August 2014
Rated 5.0 out of 5.0 by jhayden Exceeded my expectations
Have stayed in Paris hotels before and have been shocked at the size of some of the rooms. This hotel had large rooms and was exceptionally well equipped and the location was great. We have a small baby and didn't want the hassle of using the metro with a buggy and this hotel was in a great location for walking to the seine.
The free internet was useful and reliable and the breakfast was of a very high standard.
Would recommend this hotel.
11 August 2014
Rated 4.0 out of 5.0 by Hach345 Excellent Location
Nice stay during summer time. Excellent localization for visiting Paris. Std room reduced for a couple.
09 August 2014
Rated 5.0 out of 5.0 by 1Ike every thing was fine
I enjoyed while staying and visiting the surroundings your country.
25 July 2014