Rated 4.2 out of 5 by 159
Rated 5.0 out of 5.0 by Leonie58 Excellent accommodation
I found the Holiday Inn at Parramatta an excellent place to stay. The staff were professional yet friendly in communicating with myself and friends.
20 September 2014
Rated 5.0 out of 5.0 by Bazzamack51 excellent food, comfortable stay
location away from mainstream accommodation/restaurant area yet easy walk to Westfield Centre and railway station. Comfortable room, quality dinner meal.
18 September 2014
Rated 5.0 out of 5.0 by Cure Second time as good as the first
I have stayed at the Holiday Inn before, and was sufficiently impressed to stay here once again. I was not disappointed. Value for money is second none. The quality and service of the staff and amenities is excellent. I had one meal in the restaurant in the evening, and the next evening ate out. I would only eat in the restaurant next time I stay since the quality of food, service and value for money exceeded the other experience. The room was quiet, comfortable, sufficiently spacious, and welcoming. The bed was comfortable and my sleep was not broken - something new for me in staying at hotels. Overall, it was as I expected: a good experience
16 September 2014
Rated 3.0 out of 5.0 by Kram07 Business Stay
Overall stay was average. No highlights to point out. Have stayed in worse and also a lot better.
Room overall is good and comfortable.
Main reason for being average is the arguing between staff and customer over smoking in the room. These people were kicked out but the noise and arguing in the hallway was very off putting.
Would i stay again, you never say never and as always everyone deserves a 2nd chance.
07 September 2014
Rated 5.0 out of 5.0 by fahad843 Excellent overall expereince
Hotel was conveniently located near the Metro/Bus stop.
Room was spacious with all the amenities in the room as well as in the washroom.
05 September 2014
Rated 5.0 out of 5.0 by KezzK Great place to stay
Have stayed here many times and have nothing but praise on all accounts. The room is clean and comfortable, room service is very efficient and the food good. Staff are very friendly and helpful.
03 September 2014
Rated 4.0 out of 5.0 by Angela19 Warm welcome, comfortable bed and good service
I hadn't pre-booked my stay, but was warmly welcomed back to the hotel and provided with a very comfortable suite for my 2 night stay. Very pleasant and attentive staff. Would highly recommend this hotel.
31 August 2014
Rated 2.0 out of 5.0 Small room, great bar staff!
The bar staff we very helpful and friendly.
Breakfast was a bit of a free for all when fresh hot food was brought out.
The state of the bathroom/spa was very bad. There were hairs in the spa from the last person who used it.
The room was tiny for the price we paid. Not value for money
30 August 2014
Rated 5.0 out of 5.0 by Pat 46 Wonderful staff
We felt most welcome on arrival and all during our stay. The staff were great!! Nothing was too much trouble and all our needs were met promptly. Being from the country, we felt at home immediatley. The ease of arrival and departure from Parramatta really impressed.
I would recommend this hotel highly.
27 August 2014
Rated 2.0 out of 5.0 by September Low value for money
I always stay at IHG hotels but I wouldn't recommend this one: the rooms are quite sad and old, the bill was not correct.
Not a nice experience.
25 August 2014
Rated 4.0 out of 5.0 by Natz71 Not happy with having to pay $300 deposit
Have stayed at quite a number of places in the previous 12 months
21 August 2014
Rated 4.0 out of 5.0 by tumbakid Good location
More comfortable beds and improvement in breakfast is required but still enjoyed hotel. Staff very friendly and goo location. Irish pub opposite a bonus.
21 August 2014
Rated 5.0 out of 5.0 by Lyma Good experience
Our overall experience of this Hotel was very good. Close to Restaurants, Westfield Shopping Mall and Public Transport. The Foyer of the Hotel with it's Lounge Chairs and Fireplace was very welcoming. The Staff were all very good. The Bathroom is a little dated but the rest of the room was comfortable.
20 August 2014
Rated 3.0 out of 5.0 by MacD2014 good experience
stay was pretty good, location was excellent, food was good.
a reception staff was quite rude her name was Samantha.
20 August 2014
Rated 4.0 out of 5.0 by westcoastfan Business Trip to Sydney
The Holiday inn compares well with others in the area. It does not have Fox Footy which is a major drawback for interstate business visitors
19 August 2014
Rated 5.0 out of 5.0 by Thorpey Friendly and Convenient
Well located hotel for business in Western Suburbs. Excellent staff, Rooms and Food. Could not fault anything. The same each time I stay.
19 August 2014
Rated 5.0 out of 5.0 by Kalty Very good service in all departments.
This hotel offers good service, is handy to shopping and cinemas also good train service is only minutes away.
The beds are very comfortable with very good pillows,
The bathroom in our room could do with an upgrade but it was clean in all regards.
The food in the restaurant was 100% although the menu could do with expanding. The staff were very helpful always with a smile.
17 August 2014
Rated 5.0 out of 5.0 by Venkie Nice Stay
1. Nice ambience
2. Friendly staff
3. Clean and neat
4. Room size is big and neatly maintained
15 August 2014
Rated 5.0 out of 5.0 by Damianm Great Service
Thanks for the great service. we really enjoyed our time at the Hotel
13 August 2014
Rated 5.0 out of 5.0 by Ian64 Excellent customer service
Staff were really good. The bits and pieces I needed were promptly and courteously delivered.
11 August 2014
Rated 4.0 out of 5.0 by exDefence Always a Great Stay
I've stayed at Parramatta Holiday Inn several times now.
I get a great deal each time, and the service is always very good.
I've never had an issue with Reward Points not posting, and always get a Plat. upgrade.
09 August 2014
Rated 5.0 out of 5.0 by Happycustomers4 Great place to stay
Excellent hotel and service in central location. Value for money. Child friendly.
We were made to feel very welcome and the staff could not do enough to help us.
08 August 2014
Rated 5.0 out of 5.0 by Carolyn0304 Comfortable room and goodservice
This Holiday Inn is close to Parramatta shopping mall, trains and restaurants. The staff are friendly and the surroundings are very comfortable. Loved staying here and will definietely return in the future.
07 August 2014
Rated 5.0 out of 5.0 by waynebow staff
I had an initial problem with my booking and when I called the hotel direct the staff member I talked to (Ron) was very helpful and went to some trouble to sort the issue out and called me back to advise everything was ok. His attitude was very refreshing and he did what he promised he would do. I was very grateful.
07 August 2014
Rated 5.0 out of 5.0 by lalahxx Comfortable bed
I loved everything about the hotel, so clean! Bed super comfortable, will be recommending to friends and family and Holiday Inn will definitely be seeing more of me :)
07 August 2014
Rated 5.0 out of 5.0 by Beugel Great Staff, Great Location
Stayed here for the first time. Nice room and excellent location near City Centre, train station and ferry wharf. Best thing about this hotel is the staff...first class. Thanks Holiday Inn Parramatta
03 August 2014
Rated 5.0 out of 5.0 by Jennie 14 Great place to stay
I would highly recommend this hotel to anyone looking to stay in Paramatta. The rooms were comfortable and clean, the only meal I had in the hotel was breakfast and it was great. Staff were very friendly and courteous. Would highly recommend.
30 July 2014
Rated 5.0 out of 5.0 by jakest14 great stay
we had one of the best nights in a long time great services and staff all for the right price,
26 July 2014
Rated 5.0 out of 5.0 Staff Excellence
It is indeed very pleasing to be greeted by staff who remember you previously at a different Holiday Inn hotel
25 July 2014
Rated 3.0 out of 5.0 by casbear ho hum
overall satasfactory .meal quality was not a medium well done steak was not more rare than medium and a salad of dried wilted lettuce with 1 tom thumb tomarto and a piece of onion that was more like toe clipping and breakfast juice was bland bacon was stewed had been sitting there 2 long
24 July 2014