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Rated 4.3 out of 5 by 172 reviewers.
Rated 4.0 out of 5.0 by Good Room at a Reasonable price for Sydney Good Hotel for business if you need to be in Sydneys west . Clean and comfortable rooms , and nice a quite for a good sleep 26 October 2014
Rated 4.0 out of 5.0 by Friendly and helpful staff I travel a lot for business and the difference between one hotel and the next is the efficiency and friendliness of the staff from the moment you check in. The staff at this hotel were friendly pleasant and very efficient. The rooms at the hotel were a little older but very clean and well presented. I would definitely stay at this hotel again. 24 October 2014
Rated 2.0 out of 5.0 by credit card charges I also appear to have been overcharged on my credit card. 23 October 2014
Rated 5.0 out of 5.0 by Service and Room Exceptional service by staff whilst dining at the resturant. Highly recommend the menu and the friendly of staff was outstanding. Room was clean and comfortable. Bed was a disappointing as sank in the middle and both people ended up rolled into the middle all night. 22 October 2014
Rated 5.0 out of 5.0 by We found a gem in Parramatta Our room (suite) was very comfortable with room to breath and to catch up on work. We did not realise IHG had a hotel in the centre of Parramatta. 21 October 2014
Rated 4.0 out of 5.0 by Convenient location Standard US style hotel. The traffic approach is a little tricky to and from Anderson St to the north. The car park is undercover but not secure. There are some good restaurants in the neigbour hood particularly Indian and Vietnamese. The major shops, train and cinema are only a short walk. 14 October 2014
Rated 5.0 out of 5.0 by Great Hotel and excellent service. I have stayed at many hotels around the world and must say, HolidayInn Parramatta has been by far the best. The rooms were very comcomfortable, the staff were amazingly friendly and the location is perfect. We felt at home and the staff were personable, and we did not feel just like another guest. I will be recommending this hotel to family and friends. Great job by the staff and management. 08 October 2014
Rated 5.0 out of 5.0 by A home away from home I took my wife and two boys for a long weekend in Sydney and after reviewing many hotels, decided to book with Holiday Inn Parramatta. We found the staff at the front desk very friendly and helpful. The food was great, and the breakfast selection was amazing! We treated the boys to a room service dinner and this was delivered very promptly and the quality of the food was superb. Overall I rate our stay very highly and will definitely stay here again if we are in Sydney in the future. 07 October 2014
Rated 4.0 out of 5.0 by Holiday Inn Parramatta Enjoyed my time there. The bar area could be a little bigger, that's all. 06 October 2014
Rated 5.0 out of 5.0 by ihg member Overall comfort and convenience to Parramatta CBD, relatively quiet location and previous stays here 02 October 2014
Rated 4.0 out of 5.0 by Comfortable David in the restaurant is a great asset to this hotel, attentive, friendly and efficient. Hotel is in a good location if you want to go into Paramatta. Front desk is improving but does not match the restaurant staff attitude. 01 October 2014
Rated 5.0 out of 5.0 by nice hotel and well priced. I have stayed at this hotel before. It's in a good location and close to other Restaurants as well. the rooms are quite, staff friendly and not far from our office. would stay at this hotel in the future as well. 30 September 2014
Rated 5.0 out of 5.0 by good location great service located in heart of Parramatta , close to restaurants. excellent service, dedicated and generous manager. 22 September 2014
Rated 5.0 out of 5.0 by Excellent accommodation I found the Holiday Inn at Parramatta an excellent place to stay. The staff were professional yet friendly in communicating with myself and friends. 20 September 2014
Rated 5.0 out of 5.0 by excellent food, comfortable stay location away from mainstream accommodation/restaurant area yet easy walk to Westfield Centre and railway station. Comfortable room, quality dinner meal. 18 September 2014
Rated 5.0 out of 5.0 by Second time as good as the first I have stayed at the Holiday Inn before, and was sufficiently impressed to stay here once again. I was not disappointed. Value for money is second none. The quality and service of the staff and amenities is excellent. I had one meal in the restaurant in the evening, and the next evening ate out. I would only eat in the restaurant next time I stay since the quality of food, service and value for money exceeded the other experience. The room was quiet, comfortable, sufficiently spacious, and welcoming. The bed was comfortable and my sleep was not broken - something new for me in staying at hotels. Overall, it was as I expected: a good experience 16 September 2014
Rated 3.0 out of 5.0 by Business Stay Overall stay was average. No highlights to point out. Have stayed in worse and also a lot better. Room overall is good and comfortable. Main reason for being average is the arguing between staff and customer over smoking in the room. These people were kicked out but the noise and arguing in the hallway was very off putting. Would i stay again, you never say never and as always everyone deserves a 2nd chance. 07 September 2014
Rated 5.0 out of 5.0 by Excellent overall expereince Hotel was conveniently located near the Metro/Bus stop. Room was spacious with all the amenities in the room as well as in the washroom. 05 September 2014
Rated 5.0 out of 5.0 by Great place to stay Have stayed here many times and have nothing but praise on all accounts. The room is clean and comfortable, room service is very efficient and the food good. Staff are very friendly and helpful. 03 September 2014
Rated 4.0 out of 5.0 by Warm welcome, comfortable bed and good service I hadn't pre-booked my stay, but was warmly welcomed back to the hotel and provided with a very comfortable suite for my 2 night stay. Very pleasant and attentive staff. Would highly recommend this hotel. 31 August 2014
Rated 2.0 out of 5.0 Small room, great bar staff! The bar staff we very helpful and friendly. Breakfast was a bit of a free for all when fresh hot food was brought out. The state of the bathroom/spa was very bad. There were hairs in the spa from the last person who used it. The room was tiny for the price we paid. Not value for money 30 August 2014
Rated 5.0 out of 5.0 by Wonderful staff We felt most welcome on arrival and all during our stay. The staff were great!! Nothing was too much trouble and all our needs were met promptly. Being from the country, we felt at home immediatley. The ease of arrival and departure from Parramatta really impressed. I would recommend this hotel highly. 27 August 2014
Rated 2.0 out of 5.0 by Low value for money I always stay at IHG hotels but I wouldn't recommend this one: the rooms are quite sad and old, the bill was not correct. Not a nice experience. 25 August 2014
Rated 4.0 out of 5.0 by Not happy with having to pay $300 deposit Have stayed at quite a number of places in the previous 12 months 21 August 2014
Rated 4.0 out of 5.0 by Good location More comfortable beds and improvement in breakfast is required but still enjoyed hotel. Staff very friendly and goo location. Irish pub opposite a bonus. 21 August 2014
Rated 5.0 out of 5.0 by Good experience Our overall experience of this Hotel was very good. Close to Restaurants, Westfield Shopping Mall and Public Transport. The Foyer of the Hotel with it's Lounge Chairs and Fireplace was very welcoming. The Staff were all very good. The Bathroom is a little dated but the rest of the room was comfortable. 20 August 2014
Rated 3.0 out of 5.0 by good experience stay was pretty good, location was excellent, food was good. a reception staff was quite rude her name was Samantha. 20 August 2014
Rated 4.0 out of 5.0 by Business Trip to Sydney The Holiday inn compares well with others in the area. It does not have Fox Footy which is a major drawback for interstate business visitors 19 August 2014
Rated 5.0 out of 5.0 by Friendly and Convenient Well located hotel for business in Western Suburbs. Excellent staff, Rooms and Food. Could not fault anything. The same each time I stay. 19 August 2014
Rated 5.0 out of 5.0 by Very good service in all departments. This hotel offers good service, is handy to shopping and cinemas also good train service is only minutes away. The beds are very comfortable with very good pillows, The bathroom in our room could do with an upgrade but it was clean in all regards. The food in the restaurant was 100% although the menu could do with expanding. The staff were very helpful always with a smile. 17 August 2014
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