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Rated 4.2 out of 5 by 115 reviewers.
Rated 5.0 out of 5.0 Comfortable bed and very clean rooms Stay was excellent, rooms were very clean and modern and up to date 27 October 2014
Rated 5.0 out of 5.0 by Check-in Fast and easy - very accommodating and professional. 24 October 2014
Rated 5.0 out of 5.0 by Great Hotel, Exceeded Expectations This property was extremely clean and evidently recently updated. It was convenient to several highways and convenient to NYC. I enjoyed my stay and will stay here again next time I'm in the area. 19 October 2014
Rated 2.0 out of 5.0 by Where's The Towels, Microwave, and WiFi? I called to see if early check in was an option. I was told it should be OK. I arrived at noon and was checked in early. That was the only good thing about this stay. I had 4 people in my room, and we had 3 towels in the bathroom. Every day we would have to call the front desk and ask for an extra towel. I even left a note for housekeeping asking to please leave us 4 towels. they threw the note away and left 3. I was there for New York ComicCon and didn't get back to the room till after 10pm most nights and when I would call the front desk, I was twice told that we couldn't get an extra towel till morning because the housekeeping staff was gone for the day. Once we called for extra toilet paper, (One of the people staying in our room has Crohn's) and were told the same thing. We wanted to microwave some leftovers on our last night there and realized that the space where the microwave was supposed to be was empty.I was so fed up with the front desk by then I didn't even bother to complain. The mattresses were also pretty old and you could feel the springs through them.Wifi was spotty, and unusable at times, and the Ethernet port on the desk, in the lamp base, wasn't plugged into the wall. There wasn't even an ethernet port for it to connect to anywhere in the room. The breakfast was pretty standard, food staff was friendly, no surprises there. Otherwise everything else was fine. Front desk staff were polite, when they did answer the phone. For clarification I should mention that on 2 occasions they did bring us an extra towel an toilet paper, but that leaves them at a 50% , plus why should I have to ask EVERY DAY?? I told the front desk staff at check in that I would have 4 guests, and we would need 4 keys. Still shaking my head about this one. I enjoy the Holiday Inn brand, but was disappointed by this stay. 16 October 2014
Rated 4.0 out of 5.0 by Nice place with friendly breakfast staff Nice place with friendly breakfast staff. Comfortable and good value for the price. 15 October 2014
Rated 3.0 out of 5.0 by Average Stay bad internet I had an average stay. The internet was horrible kept dropping 13 October 2014
Rated 5.0 out of 5.0 by Excellent Breakfast Buffet Very comfortable. Excellent breakfast buffet and very nice dining room. 12 October 2014
Rated 5.0 out of 5.0 by Very satisfied I was very pleased with my stay. The hotel clerk was wonderful and even upgraded me due to my platinum status. The Tuesday Manager cocktail party was great with good food and plenty to drink. Comfortable bed, clean room, friendly staff and great breakfast. I would certainly return. No complaints at all!!! 09 October 2014
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