Rated 4.1 out of 5 by 54
Rated 5.0 out of 5.0 by Rose630 Highly recommend
Hotel is situated in an area that is close to everything. Staff is friendly and accomodating and room is comfortable and up to date.
26 February 2014
Rated 5.0 out of 5.0 by Lcolli1 Great place for a getaway weekend.
Very friendly staff and amazing dining: you can have it all!
Only complain is that the restaurant staff is not very organized...
We had to sit at the bar only because "they were completely booked". However, within about 2 hours we ordered our food, we ate and there were over 7 empty tables throughout the whole time we were there!!!
We kept thinking: Seriously?!!! Booked???!!!!
We could (and should) have been given a table... It was a shame and waste of a great space.
Maybe next time...
26 February 2014
Rated 3.0 out of 5.0 by Cris9 Staff not accomodating during Private Event
I attended a private event that sold out this entire hotel. Upon check-in I found that staff was either overwhelmed or just not friendly/rude. I found basic pleasantries lacking (such as Please, Thank you and Your Welcome). The parking lot was also a mess with limited parking because snow was not cleared from all spots and there were also huge mounds of snow blocking parking that would be "convenient" for guests to park. Instead of all the front and side space near entry doors being completely cleared, there were mounds of snow out front, instead of moved to the far end of the lot. People in our party were being told their cars would be towed because they were in "spots" but the "spots" were impossible to see due to the snow pileup.
I will say the rooms were very comfortable. I slept very well in the bed. There were a few small items that could have been fixed in the room such as a burnt out light bulb and there was one outlet that didn't work.
A few more unpleasant staff occurrences were that the housekeeping attendant knocked on our door at 8am asking about check out. Then at 10 when we began taking our things to the car, housekeeping again asked when we'd be out of the room. Checkout time was 12 (noon)! Also, when we went to the lobby at 10am, we were told the breakfast area was "closed." When asking what the hours were (we stayed over a Saturday night, so it was Sunday morning), we were rudely told again, "CLOSED." I asked the front desk who said the breakfast hours were 8am until 10am. So I wouldn't count on a good morning/breakfast experience.
26 February 2014
Rated 5.0 out of 5.0 by Hinch Hotel was great!
Restaurant, The only thing on the menu that I could recognize was chicken salad. To fancy for this country boy !!
09 February 2014
Rated 5.0 out of 5.0 Very comfortable and clean.
I stay at this location often and Michael the manager is always very accomodating and has a very friendly and professional staff. The rooms/suites are very comfortable and always so very clean.
It's convienently located right off 80 and other main highways. I feel safe here and never have to worry about my person or personally belongings.
24 January 2014
Rated 4.0 out of 5.0 by Detroit 4 Convenient Stay
I had a good night there. The breakfast was also great
02 January 2014
Rated 5.0 out of 5.0 by carolinagranny Christmas 2013
A terrific experience as always! We love staying here when we visit family! Great rooms, great service, & great breakfast!!
01 January 2014
Rated 4.0 out of 5.0 by SeanB Stay here often
Clean Rooms, good restaurant, close to shopping, food, gas, grocery stores, right near interstate 80.! Very convenient
17 December 2013