Rated 4.1 out of 5 by 258
Rated 5.0 out of 5.0 by GR SJ Best Stay Ever!
It was truly an amazing and awesome stay!
Good location and excellent wifi connection.
11 July 2014
Rated 5.0 out of 5.0 by vidhi Great Hotel with good food and excellent location
Hotel is greatly located next to the mall. Rooms are big and comfortable and food selection specially for vegetarians with Indian dining options is great. Housekeeping staff are extremely courteous and efficient.
10 July 2014
Rated 5.0 out of 5.0 by chelzy Accomodating staff and impressive breakfast area
Very nice and friendly staff. They made a call to our room to check if we are comfortable and was kind enough to ask if there are anything else that we need.
Children below 12 yrs old are free during breakfast at the FAB restaurant. Play area is made available for young children
09 July 2014
Rated 3.0 out of 5.0 by venkatgk Well Connected and easy access
very nice hotel in the central part of the city. attached to a mall for shopping experience. other important locations are stone throw away with well connected services.
03 July 2014
Rated 5.0 out of 5.0 by aust_rider Great business hotel
I have stayed at Holiday Inns in a few locations. The Galleria was really impressive; fantastic room, and excellent staff. The business centre was excellent too.
02 July 2014
Rated 5.0 out of 5.0 by WWAT Great Place for Business
Speedy check-in and check-out. Friendly and responsive customer service. Great location for business with ADB.
30 June 2014
Rated 4.0 out of 5.0 by Tourist1311 Best Location
A little bit old and dim but its proximal location to the mall is the main driver.
29 June 2014
Rated 5.0 out of 5.0 by Michelin28 Will keep coming back
Very happy with my last weekend stay at Holiday Inn Manila Galleria. When i got back from HK on a Thur (frustrated from my Hotel experience there), the next day I booked at Holiday Inn Manila Galleria to relax further. I booked for 2 nights with hubby at a Junior suite, was very happy to be upgraded to an executive suite. I was so happy! The executive suite is so big and relaxing!Upon check-in I was assisted by one of the front office peeps, Ryan, very friendly and professional guy. Always smiling and represents Holiday Inn very well. You should see the way he hands me back my credit card and receipt! He is really different! When I got to my hotel room, after a couple of minutes, someone knocks on the door and delivers fruits and chocolates, plus a personal note from front office. I am delighted! Breakfast at FAB is still the same, though I missed it. Have been staying in this hotel since around 2009, i think, so I can say that I am very familiar with the food served during breakfast. Hope to see some changes. Also during breakfast, hope that the waiters will just wait for you to finish your meal instead of going back and forth the table to ask so they can get rid of used plates. Sometimes, they want to get my plate and i'm not done with breakfast yet. But to sum up all is good everytime I stay at Holiday Inn manila Galleria and will keep referring this to my friends.
29 June 2014
Rated 4.0 out of 5.0 by COJR Excellent hotel
Recently stayed at this hotel on May 29. Staff was great they allowed me to check in early and was allowed to check out later because my flight was later at night. The breakfast was great so many choices for food. Location was also great. Hotel is connected to the Robinsons Galleria. I had stayed at the Crowne Plaza which is next door and is a five star hotel prior to this stay. Holiday Inn is a much better hotel and its only considered a four star. Will stay here again.
27 June 2014
Rated 4.0 out of 5.0 by kula47 Excellent hotel and staff
In general an excellent hotel. The only really irritating aspect was that you sometimes had to wait for quite long time (7-8 minutes) for a lift at the upper floors. Furthermore, there is room for improvement of the wireless internet connection in the room. But these small minusses do not overshadow the impression of an excellent hotel.
25 June 2014
Rated 5.0 out of 5.0 Comfortable and good rest
Please let me use wifi for free.
Except that everything was satisfactory
24 June 2014
Rated 5.0 out of 5.0 by Jun1 great hotel
when we are in Manila with the family we always stayed in this hote not perfect but great hotel. the staff are helpful . my wife Children favorite are BREAKFAST.
22 June 2014
Rated 5.0 out of 5.0 by Bench An Awesome Experience!
I had a nice stay at the hotel. Everybody was accomodating, friendly and helpful. I would recommend this hotel to anyone.
20 June 2014
Rated 5.0 out of 5.0 by Duffy:-) Great Food
I love your food, lots of variety to choose from, bed are very comfortable, I wish all hotels have beds like yours...
18 June 2014
Rated 4.0 out of 5.0 by Mau221 Interior of the Room
I always like staying in this hotel even before it became Holiday Inn because of its accessiblity to my needs and the privilege of availing corporate discount.
However, I think it already needs to be renovated this time. The carpet, drapes, furnitures are not really that good anymore.
17 June 2014
Rated 5.0 out of 5.0 by ceelo nice and clean hotel great location
the holiday inn manila galleria is a very nice hotel to stay at. the staff members are very friendly and always helpful. the hotel is connected to the galleria mall which has a 10 screen theater inside. great for shopping and nice restaurants also.
17 June 2014
Rated 5.0 out of 5.0 Great Service
Front Desk staff, starting with duty managers Jenny and Trish, Jordan, Nadine, Diana, Christine, Ryan and Mavis were great. They are always there to answer any questions.
The staff at Fab restaurant were fabulous. Sally, Jinky and your new trainee Lyn were always there to cater to all our needs.
17 June 2014
Rated 4.0 out of 5.0 by Buleg Uncomfortable bed
Feathers sticking out of the comforter and pricking my body.
12 June 2014
Rated 5.0 out of 5.0 by wlww Sr. maintenance Manager
Great Staff, room service great, maid service excellent, they go above and beyond to please.
12 June 2014
Rated 5.0 out of 5.0 by wabekukus Great service, room is spacious
First thing I've noticed compared with other hotel with the same price is the size of the room. It's really spacious for 2 kids and 2 adults. The kids can even run around the room.
12 June 2014
Rated 4.0 out of 5.0 by L Hao Shop til you drop excapade
Upon arriving, the guard on duty in the parking area was helpful and courteous. We were greeted by Jordan who was friendly and gave us a warm welcome although we were disappointed that we were not given "free" room upgrade. We were charged additional for the upgrade. Also, no welcome letter and free fruit basket (replaced by chocolates maybe?). Maybe, we were "spoiled" by other Holiday Inn? Lol.
We booked the weekend package which states that we will be accorded a check out of 4 pm but was only granted up to 2 pm.
Bar One is also friendly when I have some drinks last night. Sally of FAB restaurant is also very warm and friendly in welcoming us when we had our breakfast.
Check out was also fast courtesy of Kats. Thank you.
06 June 2014
Rated 5.0 out of 5.0 by Amanda CJ Great place for a getaway
Rooms are spacious and very relaxing. Internet speed was great. It's a plus that the hotel had direct access to the mall. Great value for money.
04 June 2014
Rated 4.0 out of 5.0 by anngl Great service fast wifi
Easy check in comfortable room and high speed Internet ! Great shopping too
01 June 2014
Rated 5.0 out of 5.0 by Billster24 electric plugs in the room
Overall, the stay was excellent. The only inconvenience I've experienced is the lack of 220volt electric sockets. All but 1 was available which is the same as where the TV is plugged in. The rest are all 110 volts. It is inconvenient to plug your phone charger beside the TV as opposed to having 1 available beside the bed.
29 May 2014
Rated 3.0 out of 5.0 by Jeslyn Front office feedback
Your front office manager head of the front office i was able to talk to him asking him if i could request for an early checkin,, well he was not so friendly in his amswers , insteadt he told me Maam in this area ortigas Holiday Inn has a reasonable price,, and he was he didint know I was being souted my Marco Polo for a membership and you have the same promo rate,, i have been a guest of Hoiday Inn since 2007 and Priority member since 2007 ,, all i need is a nice. And warm response not an insulting or strict one, i forgot his name he is slim about 40 , little bit feminine ,, but your front office staffs are very okay friendly ONLY THE MANAGER I DONT LIKE HIM SO UNFRIENDLY SO SNOB
29 May 2014
Rated 5.0 out of 5.0 by Mimitheexplorer Love it!
As always everytime im back in the Philippines this Hotel never fails to make my stay comfortable and relaxing!, apart from little problems from the different room that I've stayed in e.g one rooms bedside socket isnt working, then one rooms TV controll isnt working properly, but overall this hotel is Great as well as the employees, Bench is very helpful aswell as Louis very attentive staffs, Ryan (front desk) was very helpful to all of my request and querries. Once again Thank you, looking forward on saying at this hotel again next year ^_^
29 May 2014
Rated 4.0 out of 5.0 by astrow00 Penthouse Suite- big room with enjoyable jacuzzi
Upgrading my 2 bedroom suite reservation to penthouse was a wise decision. The penthouse (francisco suite) is simply gorgeous. 2 bedrooms( with walk inn closets, big bathrooms with bathtubs and standing showers) living/dining room with mini bar and jacuzzi on the second floor. We may have encountered some aircon issues in the living room for the first few hours, the same was compensated by the jacuzzi bubble baths. My family enjoyed every minute of our stay. Front desk and housekeeping services were superb. Two- thumbs up for you holiday inn manila galleria! We will definitely go back.
28 May 2014
Rated 5.0 out of 5.0 by Haikuj Excellent Value
Outstanding stay. Staff was exceptional. Excellent value. Room was spacious and clean. Excellent internet. Awesome buffet breakfast. Great location Attached to Robinsons Galleria. Has own walkway to mall. Will return.
25 May 2014
Rated 5.0 out of 5.0 by Danny Boy67 Efficient check in and checkout
My experience with the front desk staff in checking in and checking out was very rewarding. Breakfast at the fab made me feel I am a part of this hotel. Since I am all alone in the Philippines, such treatment by the hotel staff and the reality that my family are in Europe let me forget the loneliness of not being with your family.
22 May 2014
Rated 5.0 out of 5.0 by hotelJunkie7 Excellent service and comfortable stay
We had a smooth and fast check-in process. Front desk's Joana was professional and acknowledged my being a member of IHG club. She also mentioned everything we need to know about our stay. We're so happy for allowing us early check-in, too. She also facilitated our check-out. We are satisfied with the room size and comfortable beds. Btw, would also like to commend Drey of F&B at the FAB who took care of our requests during breakfast buffet. He's fast and pays attention to our requests. We enjoyed the sumptuous buffet spread! Just disappointed with the complimentary tea from Bar One. It's like tea from a mall's fast food, nothing extraordinary. Overall, we enjoyed our stay & definitely coming back.
21 May 2014