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Rated 4.1 out of 5 by 418 reviewers.
Rated 2.0 out of 5.0 by Terrible - noisy and uncomfortable Elevators under refurbishment - not informed when reserved and no warning on the web site. Mainly had to use service elevators, slow and too crowded with laundry carts. Staff service slow and catching a taxi quite complicated - with the excuse of the nearby mall, you are on your own. Main restaurant closed for private guests. Quite pricey and noisy. Result - not very convenient for business. May 19, 2015
Rated 5.0 out of 5.0 by Very comfortable stay It was the best stay of all my experience with hotels. The staff was very hospitable. I would like to enjoy this stay again whenever i get the chance. I would recommend it to my friends also. Every person of staff was courteous and always smiling and helped me in all the matters and guided me properly. May 19, 2015
Rated 4.0 out of 5.0 by Manila Trip - Comfortable Stay - Conveneint location and easily accessible May 19, 2015
Rated 5.0 out of 5.0 by Great Stay at the Hotel I valued the hospitable attitude of the hotel staff. This is the driving force why i always stay in this hotel whenever i am in Manila. May 18, 2015
Rated 5.0 out of 5.0 by Excellent staff Staff were courteous and friendly. The rooms were comfortable. May 18, 2015
Rated 2.0 out of 5.0 by Amenities and let down I stayed at this hotel for 2 nights (in Apr 2015) at the Executive Suite, supposed to be one of the best, if not the best room type in the hotel. While the hotel staff is polite, there are too many disappointments: - Elevators are slow. One broke down during my stay - Bathroom door could not function properly. It needs to be replaced. - The couch could barely be used. You sink in like in a quick sand. - Breakfast food is barely acceptable, but it is the lack of good air flow and air conditioning that kills - My credit card was charged twice when I checked out. I only realized when I received my statement 3 weeks later. - Check out time was slow due to insufficient staff. May 13, 2015
Rated 5.0 out of 5.0 by I would stay in the same property again Very nice people, the service crew were great! check-in and check-out was so smooth.. May 6, 2015
Rated 5.0 out of 5.0 by Holiday Inn Galleria is the Best! I have continue to return to this hotel over and over despite many choices and newer properties. One thing that never fail me is the staff attentiveness and room cleanliness! Kudos to great housekeeping/restaurant /front office staff! Romeo/Tere/Rochelle (reservation) are all great! Thank you and keep up the good work as this is indeed a testament of a great management! May 4, 2015
  • 2015-05-24T12:32:44.225-05:00
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