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Rated 4.3 out of 5 by 284 reviewers.
Rated 5.0 out of 5.0 by Clean room and quality hotel The room was clean and no problems with bed or towels. Staff was very nice. Felt safe at all times. 17 December 2014
Rated 5.0 out of 5.0 by Great Christmas Visit to Long Island I had an ill relative in the hospital and also wanted to go to see the tree. So, I opted for this property. One major plus-this property is right off the Northern State Parkway and Long Island Expressway-and I had no trouble finding it from the former. I was greeted and recognized as a Gold Member (which hadn't happened at my last few IHG stays) and thanked for that. The staff at the desk (Nicole and someone else, I forget her name) were quite responsive to me and my needs-and upgraded me to a Suite-which was a great touch. The suite was beautiful-especially the bathroom with double sinks. The suite also had a great iPod dock which I loved taking advantage of. And Props to Joe at the Bar for letting me have a pinch-drink while waiting for my train! Nicole and her colleague also provided me a train schedule and recommended Hicksville as the place to get into the city. Their suggestions panned out well-Hicksville was a major stop and I was able to get into and out of the City easily-and my run to the City was a delight in and of itself! I slept fine-the alarm didn't really go off, but, I needed the extra sleep. (The clock may need a little looking at, I had to reset it manually to the right time.) I only wish I had more time to try the Bistro-I think this could be a great property all around! All in all, an extremely successful stay! 17 December 2014
Rated 5.0 out of 5.0 by Excellent Great stay, great staff, great loungs. overall excellent. 16 December 2014
Rated 5.0 out of 5.0 by Great rewards program I stay here a lot because I grew up on Long Island and visit family and friends every few months. I love the upgrades of being a rewards member. Recommend the program. Especially treated very well at this hotel. 15 December 2014
Rated 5.0 out of 5.0 by Couldn't have been better! Was in town for 5 days meeting clients. Everything about this hotel exceeded my expectations...will definitely be back! 15 December 2014
Rated 5.0 out of 5.0 by Great Place to stay Great place to stay. The hotel is nice and clean and nice staff to take care of your needs. The bar has great food and drinks and atmosphere as well. 15 December 2014
Rated 4.0 out of 5.0 by Good hotel For an obviously older hotel, it was in excellent condition. The front-desk staff was excessively helpful. The lobby was comfortable. We spent a pleasant hour in the lounge. We had a very uncomfortable time in the restaurant. The food was pretty good, and maybe a little overpriced. The service was horrible. We were the only people there, except for a couple of single diners, and we lingered for quite awhile after dinner over coffee and dessert. The waiter was very difficult to find, and the host leered at us obviously waiting for us to leave. We did leave long before closing time, and they had no business having the unprofessional attitude. I would stay here again, but would definitely eat elsewhere. 13 December 2014
Rated 3.0 out of 5.0 by Older hotel yet comfortable This is one of the older Holiday Inn properties, yet I found it a convenient location for my last working trip to Long Island. Beds were comfortable with multiple pillow choices. I had a room towards the back so it was quiet with little street noise. 10 December 2014
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