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Rated 4.1 out of 5 by 487 reviewers.
Rated 5.0 out of 5.0 by Exceptional views My room was clean and comfortable with fabulous views of and close access to the Hoe. Staff were friendly and helpful. Unusual and welcome for the hotel to provide a free bar of chocolate in the room. I don't hesitate to recommend this hotel 26 September 2014
Rated 5.0 out of 5.0 by Good Stay! I arrived tired and stressed which was immediately spotted by the lady at the check-in desk. She made every effort to make things as easy and pleasant as possible. The room was spacious and comfortable. The breakfast next morning was plentiful and tasty and the view from the restaurant over the Hoe is great. 24 September 2014
Rated 4.0 out of 5.0 by Room too warm. Air conditioning not working in room, so too hot during night. No extractor fan in bathroom. Staff knocking on doors before 9:00am to make up rooms. Noticed bottled water and packets of biscuits on maids trolleys on out floor. None in our room? A fridge would be of use. 24 September 2014
Rated 3.0 out of 5.0 by Decent hotel in a great location. This hotel has a great location right on the Hoe and it has an underground car park. My room on the 6th floor was reasonably quiet and it was possible to have a good nights sleep. Breakfast was very busy on some days, with a long queue at 9.30am on a Sunday. Fortunately I went in at 8.30am. I ate in the restaurant 3 nights running and their menu is better than the average Holiday Inn. Food quality was good and service generally good. There is a decent gym and pool. The room was clean and comfortable. Good bathroom and shower. Reception staff were helpful. I'm not aware that I received any benefit from my Gold Elite membership. I'm only giving it an average rating as a reflection of the price I paid. I think you pay for the location, restaurant and facilities and it's just about justified. 24 September 2014
Rated 2.0 out of 5.0 by Bad Encounter Lisa on reception very good. Rest of the stay was poor 24 September 2014
Rated 2.0 out of 5.0 by comfortable bed perfect location for plymouth town, hoe and barbican , generally nice hotel just disappointed in lack of cleanliness in bathroom which spoilt the experience. 23 September 2014
Rated 4.0 out of 5.0 by Pretty Good We enjoyed our stay for a 30th anniversary university reunion. Positives: Location Staff View from breakfast room Bar Could do better: Room decor was tired, carpet ripped and curtains were hanging off hooks Breakfast room decor was tired Thanks 22 September 2014
Rated 5.0 out of 5.0 by Welcoming reception staff Great welcome from reception. Quickly got to our room which was spotless and large. Breakfast was great and we were not hurried by the staff. We had room service the night before which was good too! 22 September 2014
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