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Rated 4.1 out of 5 by 455 reviewers.
Rated 5.0 out of 5.0 by looking tired Great size room for a family, but if honest the room was looking very tired and the bathroom though adequate, was very small and dark. Great location but on arrival looks like it needs a bit of tlc. Staff brilliant, very helpful. Hotel of such a size could also benefit with a decent size gym and pool. 26 August 2014
Rated 3.0 out of 5.0 by Good service, poor facilities Went to Plymouth for the annual fire work competition, I have been a number of time previously; however this was the first time in Holiday Inn. The location was excellent between the City Centre and the Hoe. My friend is in a wheelchair and we booked a disabled twin room. The room was big enough to manoeuvre in the wheelchair; the bathroom did not have a disabled shower. We tried to use the disabled show in the gym, the lift up the three steps wasn't working. The air conditioning and one of the lamps in the room didn't work. Had to pay an extra £5 a day in addition to parking charge to reserve a disabled space! The staff were friendly and the restaurant was nice, with good breakfast and evening meal. The decor of the rooms looks as if it hadn't been updated for years, the facilities needs to be better to go back there again. 25 August 2014
Rated 3.0 out of 5.0 by Bad outlook Unfortunately the room overlooked a flat roof with a lot of rubbish right outside the window. Also I have stayed in this hotel a few times and never been given an upgraded room, as all the rooms are spacious this is not a problem except that this time the outlook was particularly bad. 24 August 2014
Rated 5.0 out of 5.0 by Great experience, fabulous location Could not fault . Had a great size family room and breakfast was wonderful 24 August 2014
Rated 5.0 out of 5.0 by Great room, well trained happy staff On arrival the staff were helpful and relaxed. We enjoyed great views across the Hoe from our room and the breakfast room. Our room was comfortable, well furnished and quiet, and we slept very well in our huge bed. The pool is of a high standard and not crowded. Breakfast was good but nothing special. If we return to Plymouth we would stay here again. We may well do, as the Barbican area was a revelation. 23 August 2014
Rated 5.0 out of 5.0 Very Happy with our stay Very happy with our stay would come again, excellant staff.Thank you 23 August 2014
Rated 3.0 out of 5.0 by 3 Tage in Plymouth Das Hotel liegt günstig am Hoe, Parkmöglichkeiten in der engen Tiefgarage und draussen stehen ausreichend und ggf. auch in der Umgebung zur Verfügung. Das Hotel ist nicht mehr ganz neu und besonders der Restaurantbereich und die Bäder sollten renoviert werden. Neu gestaltetes Hallenschwimmbad steht mit guten Öffnungszeiten zur Verfügung.Toller Blick aus dem Frühstücksbereich über die Stadt. 22 August 2014
Rated 3.0 out of 5.0 by A very tired looking hotel I have been staying in this hotel from the middle of June up to the present date 22.08.14. The hotel is past its best the rooms need decorating, there is no thought process given to allocation of rooms when people are staying long term for work purposes. The noise is incessant from either other guests or general resonance through the building. The windows dont operate correctly and the safety tags are not fixed correctly. The room carpets are grubby and where they have removed the hideous antiquated heating machines they haven't even made it up with new carpet. The furniture differs by room and pot look, you never know what you are going to get. The showers are poor in some rooms but consistantly too low. There is a common theme with the Holiday Inn, they all need revamping. 22 August 2014
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