Rated 4.1 out of 5 by 455
Rated 5.0 out of 5.0 by kw17 looking tired
Great size room for a family, but if honest the room was looking very tired and the bathroom though adequate, was very small and dark.
Great location but on arrival looks like it needs a bit of tlc.
Staff brilliant, very helpful.
Hotel of such a size could also benefit with a decent size gym and pool.
26 August 2014
Rated 3.0 out of 5.0 by Hywel Good service, poor facilities
Went to Plymouth for the annual fire work competition, I have been a number of time previously; however this was the first time in Holiday Inn. The location was excellent between the City Centre and the Hoe. My friend is in a wheelchair and we booked a disabled twin room. The room was big enough to manoeuvre in the wheelchair; the bathroom did not have a disabled shower. We tried to use the disabled show in the gym, the lift up the three steps wasn't working. The air conditioning and one of the lamps in the room didn't work. Had to pay an extra £5 a day in addition to parking charge to reserve a disabled space!
The staff were friendly and the restaurant was nice, with good breakfast and evening meal.
The decor of the rooms looks as if it hadn't been updated for years, the facilities needs to be better to go back there again.
25 August 2014
Rated 3.0 out of 5.0 by maryt713 Bad outlook
Unfortunately the room overlooked a flat roof with a lot of rubbish right outside the window.
Also I have stayed in this hotel a few times and never been given an upgraded room, as all the rooms are spacious this is not a problem except that this time the outlook was particularly bad.
24 August 2014