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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
99%
Recommend This Property

Overall Experience

4.7

based on 225 reviews
99%
Recommend This Property

Ratings Breakdown

225reviews

  • 5 Stars
    170
  • 4 Stars
    48
  • 3 Stars
    4
  • 2 Stars
    2
  • 1 Stars
    1

Porto

By

14 July 2016

club

freundliche Empfansmitarbeiter, nützliche Tipps für den Aufenthalt

Posted byHotelStaff
15 July 2016
Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon. Sincerely, Carla Inácio
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Una pena que no esté mas cerca del centro.

By

13 July 2016

club

Es un hotel en general muy bueno, al que penaliza su excesiva lejanía del centro y la poca oferta de servicios alrededor. A cambio la relación calidad precio es buena, las vistas sobre la ciudad impresionantes y el trato amabilísimo y siempre atento del personal de recepción pendientes de cada necesidad del cliente.

Posted byHotelStaff
15 July 2016
Estimado Huésped, Gracias por su comentario sobre Holiday Inn Porto Gaia y por tomarse el tiempo para hacernos conscientes de su agradable experiencia en nuestro Hotel. Es realmente gratificante cuando un huésped reconoce los esfuerzos de nuestro equipo y toma el tiempo para escribir un comentario. Su comentario será compartido con todo nuestro personal, como refuerzo para proseguir sus esfuerzos para hacer de Holiday Inn Porto Gaia un líder en excelencia. En una próxima visita por favor póngase en contacto con nuestra recepción para sugerencias de lugares de interés en la ciudad de Gaia: tenemos fantásticas playas y hermosos e interesantes monumentos, así como festivales y fiestas en el verano. Una vez más, gracias por su simpático comentario. Esperamos tener la oportunidad de servirlo en el futuro. Cordiales saludos, Carla Inacio
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My elected hotel

By

11 July 2016

A great place to stay either on business or in leisure. The most friendly and efficient staff. A fantastic and effective room service. High quality.

Posted byHotelStaff
14 July 2016
Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon. Kind Regards, Carla Inácio
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Great hotel and staff, dissapointing food

By

08 July 2016

club

All interactions with staff were excellent. The food as I find with most Holiday Inn hotels was poor quality and poor value for money. Food often seems very clinical, like one may get in an NHS hospital

Posted byHotelStaff
09 July 2016
Dear Guest, Dear Guest, Thank you for your comment regarding your experience during your recent stay at Holiday Inn Porto Gaia. I greatly appreciate you taking the time to bring these matters to my attention and apologize for the inconvenience you have experience in the restaurant. It is our goal to consistently provide superior service and your comments are very important to us. We appreciate the candid feedback we receive and welcome any opportunity to improve. Once again, we appreciate you taking the time to share your comments with us. We know you have many choices when it comes to lodging and we hope you will continue to choose Holiday Inn for your future travel needs. Sincerely, Carla Inácio
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kurzer Eindruck

By

04 July 2016

club

Qualität und Sauberkeit sind sehr gut. Essen (Frühstück) als Buffet, Auswahl sehr groß.
Nur die Bedienung der Klimaanlage ist etwas kompliziert (Ein/Aus nicht am Regler, sondern an einem der Betten).

Posted byHotelStaff
08 July 2016
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Best regards, Tiago Pinto
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Room excellent, attention to detail lacking

By

01 July 2016

As a Spire Elite member used to staying at IHG hotels I was disappointed by a lack of attention to detail by some staff which, in my view, makes a stay great one. The bedroom was excellent with the beds exceptionally comfortable. An example of the attention to detail was finding the complimentary water not in the room and having to request it. Overall the stay was okay but it wouldn't have taken much to make it excellent.

Posted byHotelStaff
05 July 2016
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Best regards,
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Nice hotel and staff

By

01 July 2016

club

The hotel was nice and staff also very professional.

Posted byHotelStaff
05 July 2016
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Best regards,
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Excellent hotel and great staff

By

30 June 2016

club

Stayed 3 nights, ate in restaurant and bar, found the food and drink excellent and the staff very attentive. Tomas, the restaurant matre'd deserves a particular mention as he went out of his way to be attentive and make our meal very enjoyable. the room was first rate with no defects.

Posted byHotelStaff
05 July 2016
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Best regards,
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hotel bien ubicado para trabajo.

By

20 June 2016

club

Escogido hotel por estar cercano a clientes. Alrededor de hotel no hay mucho que ver en lo que a oferta gastronónica ó tiendas se refiere.

Posted byHotelStaff
25 June 2016
Estimado Huésped, Gracias por su comentario sobre Holiday Inn Porto Gaia y por tomarse el tiempo para hacernos conscientes de su agradable experiencia en nuestro Hotel. Es realmente gratificante cuando un huésped reconoce los esfuerzos de nuestro equipo y toma el tiempo para escribir un comentario. Su comentario será compartido con todo nuestro personal, como refuerzo para proseguir sus esfuerzos para hacer de Holiday Inn Porto Gaia un líder en excelencia. Una vez más, gracias por su simpático comentario. Esperamos tener la oportunidad de servirlo en el futuro. Cordiales saludos,
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Euro's in Porto

By

17 June 2016

club

Excellent stay, welcomed back, would recommend !!!

Posted byHotelStaff
25 June 2016
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. Once again, thank you for your comments and I hope Euro 2016 stays in your may for long. We look forward to the opportunity of serving you in the future. Best regards,
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A recommader

By

05 June 2016

Chambre très grande au 22eme étage avec une vue magnifique.
Le staff est aux petits soins et parle français.
En taxi, le centre de Porto est à moins de 10 minutes et coûte environ 5€
Je n'ai pas eu le temps de profiter du Spa, ni du restaurant et du bar je reviendrais bientôt pour pouvoir les tester!

Posted byHotelStaff
13 June 2016
Cher Invité, C'est vraiment gratifiant quand un client reconnaît les efforts de notre équipe et nous écrit sur son expérience. Nous irons partager ça avec toute notre équipe, comme un renforcement de poursuivre leurs efforts pour faire de l’ Holiday Inn Porto Gaia un chef de file dans l'excellence. Une fois de plus, nous vous remercions pour vos commentaires attentifs. Nous espérons vous accueillir bientôt. Sincèrement, Tiago Pinto
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Ottimo hotel, consigliato

By

03 June 2016

club

Camera comoda, bagno completo di bidet, ottima spa ma a pagamento, colazione super abbondante. Disponibilità di parcheggio gratuito, a circa 30min di cammino dal centro di Porto.

Posted byHotelStaff
13 June 2016
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Best regards, Tiago Pinto
Read More
Read Less