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Rated 4.1 out of 5 by 303 reviewers.
Rated 1.0 out of 5.0 by Dissapointed The view from the 6th floor was good. The breakfast was a good selection and well cooked. The hotel was in a good position for the beach, shops, bars, restaurants and attractions. We have stayed in many other holiday inns which have been lovely. This stay was not so positive. I Was really disappointed with the room. It was supposed to be an executive room. There was nothing executive about it. Was very small, in need of updating and bathroom was tiny ( the smallest hotel bathroom I've seen). It was a connecting room and was not good value for money. When booking we asked for a double room and on arrival had been given a twin. The service when I questioned this was not adequate. Was told I had a view of the sea. When I asked if we could look for somewhere else to stay was told as I had checked in and would still have to pay for the night even though I hadn't used any of the facilities. I would not recommend staying in the room on the 6th floor. It wasn't worth even half of what we paid for it. 20 October 2014
Rated 5.0 out of 5.0 by Pleasant stay We enjoyed our stay. I've stayed here before and it's always been pleasant and friendly. Rooms are comfortable, quiet and dark. Wifi is expensive so didn't bother using it. 15 October 2014
Rated 5.0 out of 5.0 by Relaxing comfortable stay we stayed in a family room for a weekend whilst attending a wedding. Room was spacious and comfortable.(especially once we had mastered the air conditioning - there were no instructions that we could see). Breakfast was plentiful, with a wide variety to choose from and of a very good standard. The bar staff worked extremely hard and were polite and cheerful even when under pressure. Would definitely stay here again and would also recommend. 09 October 2014
Rated 5.0 out of 5.0 by good night's sleep and good food/service Can recommend this hotel.Staff excellent and food very good. Conveniently close to Gun Wharf Quays. 09 October 2014
Rated 3.0 out of 5.0 by Disappointing Compared to other Holiday Inns we have stayed at this was disappointing. There is limited parking and the hotel is quite run down. Our room was cold and we were promised a heater by reception staff. However it didn't arrive whilst we were out for the evening, so we came back to a cold room. It took a further two visits/calls to reception to get one. A small thing - we weren't offered a newspaper or wake up call, nor were we told the time and place for breakfast when we checked in. Breakfast was the usual high standard. However, none of the plates had been properly cleaned and some were covered in food - promoting the lady serving to exclaim 'oh, that's disgusting'. This is not the standard we would expect given the price we paid. 09 October 2014
Rated 4.0 out of 5.0 by good stay Pleasant stay I'm Portsmouth last weekend. Would recommend 07 October 2014
Rated 4.0 out of 5.0 by Excellent Leisure Break Overall this was a most enjoyable stay at this centrally located hotel. The staff were of a high quality throughout and the cleanliness of the hotel was excellent . One or two minor issues but nothing that would deter me from staying at this hotel again as we have done on several previous occasions. The breakfasts' were most enjoyable. 04 October 2014
Rated 4.0 out of 5.0 by Attentive Staff I’ve stayed at this hotel on four occasions over the past five to six weeks and I expect to continue booking in here on a weekly basis for the next 12-18 months. This hotel is located in Southsea which I find more pleasant than central Portsmouth as there is a large amount of parkland outside and it is just a short distance from the sea. Gunwharf Quays is around a 15 min walk where there are lots of places to shop and eat. The hotel is a standard Holiday Inn type venue which is clean and serviceable and whilst the rooms are of an acceptable standard some could do with a refresh. The staff are all very pleasant and keen to help when they can, whilst working on my laptop in the bar area one morning I was approached and offered a cup of tea which I found very attentive. My only disappointment is that to date I have not been offered a room upgrade which is a perk that I normally enjoy when staying at an IHG member hotel with my Platinum rewards club status but maybe this will change. 30 September 2014
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