Rated 4.1 out of 5 by 294
Rated 5.0 out of 5.0 by DaveB11 Staff
Greeted with a sincere smile and conversation.
On a previous visit nearly a year ago my car was rendered undriveable having been completely enveloped in unpleasant bird droppings ((stupidly parked it under a tree for three days) The duty manager came out with a bucket of hot soapy water , rolled up her sleeves and washed the whole car. I don't know her name but a big thank you.
Other hotels should take note as this was an excellent example of good staff culture and where not to park your car.
25 September 2014
Rated 5.0 out of 5.0 by kaysy comfortable and relaxing stay at the Holiday Inn
overall my stay was a very impressionable stay.
the front desk staff were welcoming and most helful with all my queries and i would recomend a stay here to my friends.
24 September 2014
Rated 5.0 out of 5.0 by Dandi Business
Overall a good visit. All staff friendly and attentive.
Efficient check out albeit I checked out at 5.00am.
23 September 2014
Rated 5.0 out of 5.0 by Metrobus400 First Class Hotel
Our room was on the 5th floor with a wonderful view across Southsea Common and the Solent towards the Isle of Wight. I am an IHG Club member and appreciated the complimentary WiFi internet connection. The breakfast was excellent with a superb selection of hot and cold food, the plates were hot and for the first time in my travels around hotels in the UK and around Europe, the toaster produced toast that was toasted to perfection!
The only negative thing is a very small request, maybe some extra spoons could be placed near the fresh fruit and yogurt as the spoon used earlier for cereals and milk would have been cleared away while going to select some fruit and yogurt.
All the staff throughout the hotel were so very welcoming and friendly, it was a joy to return to the hotel after a day sampling the attractions of the region.
My Wife and I are already thinking of our next stay at The Holiday Inn at Pembroke Road, Portsmouth.
18 September 2014
Rated 4.0 out of 5.0 by serafina comfortable and friendly
All good except lighting in bedroom too dim, One table lamp not working. no question re this on the survey.
Everything else fine . Although did not use leisure services thought swimming pool etc. very accessible and hotel very family friendly.
Would have liked better drawer space in bedroom. Enjoyed stay.
17 September 2014
Rated 3.0 out of 5.0 by Harry1000 Not worth the room rate
The rooms were tired and the bathrooms poorly maintained and cleaned. Showers poor. Considering the cost difference this hotel is not as good as a comparable less expensive options
15 September 2014
Rated 4.0 out of 5.0 by Duden Return Visit
I visited this hotel last week for 2 nights and have returned for a further 5 nights. The hotel is convenient for buses to town or Gunwharf. Front desk staff very friendly. Usually free coffee in lobby in the mornings as in most Holiday Inn hotels in other countries. Clean fluffy towels. I had a drink in the bar and staff were attentive. I was given a complimentary drink as a Gold card member. The hotel is clean but really could do with an upgrade as the rooms are getting tired. I will of course return here again in the spring as it is where I want to be.
15 September 2014
Rated 4.0 out of 5.0 by pasty1 pillow choice excellent
enjoyed stay great service provided , but foumd the internet very slow.The car park seems inadequate for the hotel and i had to park outside , but I was provided with a voucher to display .
15 September 2014