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Rated 4.1 out of 5 by 306 reviewers.
Rated 5.0 out of 5.0 by Recce visit for a disabled person Well appointed and serviced hotel. Adequate facilities for most disabled persons and with a little fine tuning could be even better. Good value for money . Single rooms would be welcome! Parking not adequate - compromised by work being carried out at the moment. The staff at all times were both friendly and helpful. 26 October 2014
Rated 5.0 out of 5.0 by A great place to stay We found everything to our liking , - the location, being in walking distance to both Portsmouth and Southsea, - the helpfulness and friendliness of all staff, very comfortable room, a comfortable lounge to enjoy a relaxing drink or beverage and a good menu to choose from in the large dining room. We enjoyed using the swimming pool too. 24 October 2014
Rated 2.0 out of 5.0 by Not overly impressed !! Far too expensive for just over 12 hours in the hotel, car park too small. Looking a little weary, needs a refurbishment. The bar was already closed when we returned from our evening out at 11.15pm!! 22 October 2014
Rated 1.0 out of 5.0 by Dissapointed The view from the 6th floor was good. The breakfast was a good selection and well cooked. The hotel was in a good position for the beach, shops, bars, restaurants and attractions. We have stayed in many other holiday inns which have been lovely. This stay was not so positive. I Was really disappointed with the room. It was supposed to be an executive room. There was nothing executive about it. Was very small, in need of updating and bathroom was tiny ( the smallest hotel bathroom I've seen). It was a connecting room and was not good value for money. When booking we asked for a double room and on arrival had been given a twin. The service when I questioned this was not adequate. Was told I had a view of the sea. When I asked if we could look for somewhere else to stay was told as I had checked in and would still have to pay for the night even though I hadn't used any of the facilities. I would not recommend staying in the room on the 6th floor. It wasn't worth even half of what we paid for it. 20 October 2014
Rated 5.0 out of 5.0 by Pleasant stay We enjoyed our stay. I've stayed here before and it's always been pleasant and friendly. Rooms are comfortable, quiet and dark. Wifi is expensive so didn't bother using it. 15 October 2014
Rated 5.0 out of 5.0 by Relaxing comfortable stay we stayed in a family room for a weekend whilst attending a wedding. Room was spacious and comfortable.(especially once we had mastered the air conditioning - there were no instructions that we could see). Breakfast was plentiful, with a wide variety to choose from and of a very good standard. The bar staff worked extremely hard and were polite and cheerful even when under pressure. Would definitely stay here again and would also recommend. 09 October 2014
Rated 5.0 out of 5.0 by good night's sleep and good food/service Can recommend this hotel.Staff excellent and food very good. Conveniently close to Gun Wharf Quays. 09 October 2014
Rated 3.0 out of 5.0 by Disappointing Compared to other Holiday Inns we have stayed at this was disappointing. There is limited parking and the hotel is quite run down. Our room was cold and we were promised a heater by reception staff. However it didn't arrive whilst we were out for the evening, so we came back to a cold room. It took a further two visits/calls to reception to get one. A small thing - we weren't offered a newspaper or wake up call, nor were we told the time and place for breakfast when we checked in. Breakfast was the usual high standard. However, none of the plates had been properly cleaned and some were covered in food - promoting the lady serving to exclaim 'oh, that's disgusting'. This is not the standard we would expect given the price we paid. 09 October 2014
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