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Rated 4.1 out of 5 by 395 reviewers.
Rated 3.0 out of 5.0 by Not on a par with other IHG hotels The hotel would benefit from more knowledgeable, attentive and professional check in front desk staff. We were not given free wifi passwords and username, despite enquiring. I mentioned that my registration said I was a club member whereas I am a gold member - this was not corrected. The restaurant was soulless, food wasn't anything special despite the high prices. There was no recognition of IHG status for either me or my husband. We stay in IHG very frequently around the world, and will continue to do so as it usually provides an excellent experience - the HI Portsmouth just wasn't on a par. 24 February 2015
Rated 3.0 out of 5.0 by fair but not great Mould on tiles in bathroom. Shower head water limited. Not the best. 24 February 2015
Rated 3.0 out of 5.0 by Comfortable and Welcoming My stay at the Holiday Inn, was very welcoming and the staff were friendly and accomodating. I arrived quite late the first night of my stay and they were very considerate of the long travelling time I had undertaken. Food was served from the bar and the staff were all very pleasant. The room was very comfortable and room service was excellent. 24 February 2015
Rated 5.0 out of 5.0 by Portsmouth shopping We stay at this hotel on a regular bases. Always have good service and the staff are friendly. The breakfast is good value and It is the perfect base to see old Portsmouth. I never have a reason to complain about this hotel. 23 February 2015
Rated 4.0 out of 5.0 by Friendly and clean BUT too hot to sleep! We brought our 10 and 15 year olds to Portsmouth to visit their older brother at University. The family room was a good size. The hotel welcomed us and had our room ready promptly. Everywhere was relaxing and clean. All the staff were friendly. The breakfast was good and plentiful (apart from the burnt sausages). We had a great couple of days and the location was perfect for exploring Southsea sea front and wandering through town to the historic dockyards. We got up early and had a lovely swim before breakfast, while my husband slept off the excess beer from the previous evening! The only problem and it was a significant one was that the room thermostat had been set to 25 degrees for the night. We all felt much too hot and after throwing off duvets I had to get up at 2 am and locate the thermostat and my glasses(!) to adjust the temperature to a bearable level. We checked out at midday but the reception team allowed us to leave our car in the car park until 3. I would come again but just check the thermostat before I went to bed:-) 23 February 2015
Rated 4.0 out of 5.0 by Great Location It is the perfect place to stay in Portsmouth the sea is nearby and the shops and restaurants are a short walk away.The staff are very caring . Our room was small but it served the purpose, not sure why when we came last time we were given a much larger room. It is only a small point but staying two nights it would have been nice if the free shampoo and bath wash had been replenished for the second night, was it a mistake or just cost cutting? Parking is always an issue but they do provide but don't seem to publish it too well with a free pass to park on the road. 20 February 2015
Rated 2.0 out of 5.0 by disappointing stay very noisy guests slamming of bedroom doors and running in hall way until 4 am newspaper not ordered accused of non payment of breakfast during booking 19 February 2015
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