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Rated 3.9 out of 5 by 89 reviewers.
Rated 4.0 out of 5.0 by Great staff, poor views We had two rooms for my nieces graduation. The hotel allowed us to check in really early so that she could get ready for the ceremony and they were really polite and helpful. The hotel was a great location for us. The rooms and breakfast were good. The only downside was the view .. or lack of it. 23 July 2014
Rated 5.0 out of 5.0 by Great sleep and smashing breakfast Perfect for a weekend break with great location and competitive pricing. 23 July 2014
Rated 2.0 out of 5.0 by Preston Holiday Inn I love the IHG chain of hotels and have never had a bad experience until this hotel. I honestly think that it is way overpriced. I have stayed in Holiday Inn Express Hotel that were far better than this. The room was tired and needed refurbishing. Even a staff member admitted this. It makes the use of the word modern in its description totally unacceptable. Following our time in this hotel we stayed in the Holiday Inn at Dumfries. It was brilliant, and the two hotels were like chalk and cheese. We have cancelled our plan to stay in the Preston Holiday Inn on our return from Scotland and have rebooked the Holiday Inn at Dumfries. This not up to scratch experience of the Holiday inn at Preston will in no way deter me from using IHG hotels in future and I am sure that this was a one off experience. 21 July 2014
Rated 5.0 out of 5.0 by great service and staff i really enjoyed my stay as i have already stayed here about 2 yrs ago, i will probably be returning within the next 12 months 10 July 2014
Rated 5.0 out of 5.0 by Nice room,good nights sleep. Good bookin at reception,offererd drink or points,polite and friendly. good sleep, good breakfast,enjoyable stay. 10 July 2014
Rated 2.0 out of 5.0 by Preston Not impressed with customer service, did not feel valued as Gold Elite member status. Hotel was full and felt understaffed. Hotel needs refurbishment as tired and old. 30 June 2014
Rated 5.0 out of 5.0 by Great Location and Comfortable Had a great night stay, will return again, good location for City Centre and Bus Station, Staff friendly, Good Nights Sleep great weekend with friends. 25 June 2014
Rated 4.0 out of 5.0 by Great Staff, poor food Staff were really friendly and helpful. Room was small but clean, comfortable and cool as expected. Parking is a nightmare at the hotel but the bus station is close and subsidised for guests. English breakfast was so poor that I opted for a bowl of cereal on the second morning. As I had pre-paid for breakfast, this made the one bowl of cereal very very expensive! 23 June 2014
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